Reviews Summary

Leonisa.com has a 3.8 - star rating from 19 reviews, indicating a low level of customer satisfaction!

5 stars
9 reviews
4 stars
3 reviews
3 stars
4 reviews
2 stars
0 reviews
1 stars
3 reviews
Rating (1.0)

About company

Leonisa.com is a prominent online retailer specializing in intimate apparel and shapewear for women. The company is committed to empowering women by offering a wide range of high-quality lingerie, bras, panties, and shapewear that enhances both comfort and confidence.

Key Details:

  • Location: The headquarters of Leonisa is located in Medellin, Colombia.
  • Founders: The company was founded by Joaquín Zapata and Leonisa Zapata, a husband-and-wife team with a passion for creating innovative and supportive intimate wear for women.
  • Foundation Date: Leonisa was established in 1956.

Customer reviews

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(3.0)
Bought undies online, and usually

Bought undies online, and usually, they're my go-to faves. But this time, I snagged a pair of 'microfiber briefs with an ergonomic pouch,' and guess what? No pouch! Talk about misleading. Everything's all bunched up, and it's not the comfy fit I signed up for. I get the no-return policy on undies, but now I'm stuck with a pair I won't use. Pricey mistake. The 'long boxer brief' in the same haul was a win, though. Still love this brand, but c'mon, let's keep it real with the pouch labels, okay?

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(4.0)
Ordering from leonisa

Ordering from leonisa was a decent experience. The sizing help was helpful, and the bra seemed promising. However, I noticed that the bra has plastic on the sides that digs into my skin, especially when I'm sitting down. It's uncomfortable and takes away from an otherwise good fit. The bra does a good job of holding everything in place, but those plastic side attachments, or "thingies," are a letdown in terms of comfort.

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(4.0)
After placing my order

After placing my order, I realized that I had made a mistake with the shipping address. I immediately sent an email explaining the issue, and within minutes, I received a response saying that my mistake had been fixed in the order. Their customer service was amazing and so prompt in resolving the issue. Thank you, Leonisa, for providing such fantastic service! I'm definitely impressed and will be a returning customer.

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(3.0)
The bra's kinda interesting.

The bra's kinda interesting. On the upside, the dual closure's cool, helps big boobs like mine. Posture correction's nice too, but back straps flex too much. Downside: cups give you uniboob, don't hold my droopy boobs well. Shoulder straps can't adjust, more drooping. Back straps too flexible, less support in front. And support's bad, boobs jiggle when walking. Expensive lesson, will wear with another bra.

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(3.0)
The shaper underwear offers decent

The shaper underwear offers decent coverage, effectively smoothing cellulite and lifting the booty. However, the lack of seamlessness is a drawback, resulting in visible panty lines under form-fitting attire. While it performs well in certain aspects, the issue with panty lines may be a concern for those seeking a more seamless appearance.

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(1.0)
This was my first time

This was my first time purchasing from Leonisa, but unfortunately, I did not have the opportunity to enjoy my purchase as it never arrived. I am currently in the process of filing a claim with UPS and the mail service, and this is certainly not an experience I expected or should have encountered.

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(3.0)
Ugh, made an accidental order

Ugh, made an accidental order and customer service was MIA when I needed them. Tried emailing and calling the next day, but no dice. The email even suggested calling, but, surprise, you can't on Sundays. Talk about a letdown and some seriously poor customer service vibes.

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(5.0)
I'm impressed

The products I ordered, the Strapless Contour Bra & the Extra High Waisted Firm Shaper Short, were intended for an event. There was a shipping problem initially, but customer service ensured I got them on time. I'm impressed with this company and recommend their products!

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(1.0)
Not a happy camper here

Not a happy camper here. Second time around and my order's playing hide-and-seek with missing items. Not the vibe I signed up for. The product might be good, but the service? Big thumbs down. Not the kind of dance I want to do with a company.

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(5.0)
So happy with the abdominal binder

So happy with the abdominal binder. I had abdominoplasty completed to repair diastasis rectus. I can move and the binder stays in place. So much better than the compression garmet I got from the doctor. Love that it has 3 adjustable hooks.

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(5.0)
The leggings are awesome, providing

The leggings are awesome, providing excellent compression and making you feel really pulled in. The fabric is luxurious and you can dress them up with boots and a blazer for a stylish but relaxed vibe. Score: 10/10.

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(5.0)
This company really impressed me.

This company really impressed me. Their product is super comfy and gives me a lot of confidence. It's a lovely piece, and it seems well-made. I can't stress enough how comfy it is! And it looks amazing too!

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(5.0)
The buying process is simple, it arrives

The buying process is simple, it arrives very fast and the quality is amazing. I appreciate that I can fit items and return them if they don’t work. Thank you for great custumer service!

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(5.0)
Invisible lines - nice lower belly support

Invisible lines - nice lower belly support-(just had some surgery and these were a recommended option after not having to wear the abdominal binder any longer). Also they're so preety!

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(4.0)
I like this bra a lot. It helps with my posture

I like this bra a lot. It helps with my posture. It fits nicely, though the cup size is a bit small and flattens me. I would get another, but I need to figure out the right size.

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(5.0)
The quality is out of this world.

The quality is out of this world. And let's talk about their customer service - spot on! They were so friendly and helpful, I felt like a valued customer from start to finish.

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(5.0)
It's so dang comfortable.

It's so dang comfortable. I could honestly wear this all day, every day. Really good jiob!!! Will definitely going to buy more.

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(1.0)
Bad , bad not it’s like

Bad , bad not it’s like you display… I don’t like it and i never recommend to other person Uncomfortable to wear all day.

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(5.0)
I luvved and am pleased with yer

I luvved and am pleased with yer lace stripe xtra high-waisted sculpting diaper panty that I bought more!

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FAQ
  1. Where are Leonisa bras made?

    Leonisa crafts its high-tech underwear in-house, right in Colombia. The brand's commitment to people, the environment, artistic expression, and their creations plays a central role in their operations.

  2. Who is the owner of Leonisa?

    Idalia Baez serves as the Founder and CEO of Leonisa USA.

  3. Is Leonisa a Legitimate?

    Leonisa is indeed a legitimate brand, with a positive reputation among customers. The majority of customers express satisfaction with their purchases, reflecting the brand's credibility and quality.

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