Read 6 Real Customer Reviews of Helium10.com

Reviews Summary

Helium10.com has a 2.5 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars

2 Reviews

4 stars

0 Reviews

3 stars

0 Reviews

2 stars

1 review

1 stars

3 Reviews

About company

Helium 10 is a comprehensive solution tailored to anyone looking to tap into the Amazon marketplace, whether they're seasoned entrepreneurs, thriving enterprises, or aspiring self-employed individuals. It serves as a trusted companion for e-commerce sellers, providing essential tools and guidance throughout their Amazon journey. With a suite of all-in-one software, expert training, and forward-thinking leadership, Helium 10 equips users with the resources to initiate, expand, and prosper in the realm of Amazon sales. With over 2 million users, it has earned a reputation for precision and is instrumental in building and scaling successful eCommerce ventures. Helium 10 operates under the umbrella of Pacvue, a company that offers two interrelated suites, Pacvue and Helium 10, enabling businesses to accelerate their commerce objectives and thrive by uncovering opportunities and driving sales growth.

Key Details:

Location: The company is headquartered in Irvine, United States.
Founders: Helium10 was founded by Manny Coats, Guillermo Puyol.
Foundation Date: The company was established in the year 2015.

Customer reviews

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(5.0)

As a customer from Germany

by Marc May 13, 2024

As a customer from Germany, I am always amazed at how quickly I receive a response and how quickly a solution is found. So far I have always been helped in a friendly and competent way by Mike Da Jose and the team. Keep up the good work! The product itself speaks for itself. The data provided is important for making data-based decisions in e-commerce.

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(5.0)

Good

by Darun I April 15, 2024

I've been using Helium for a while now, over a year actually. It's kinda pricey (just my opinion) but gives a lot. I did the Amazon FBA course (still going back to some lessons), found my 1st product with the black box, and Magneto and Cerebro really helped with my Amazon KDP. Just be more picky with companies in your seller solutions hub ;)

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(1.0)

I got shuffled around from one

by Vlad March 20, 2024

I got shuffled around from one person to the next. Then I found out I couldn't get my money back. These folks lack basic empathy. And their tools aren't even that great. Avoid Helium10. Customer service is terrible!

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(1.0)

I find it regrettable to express dissatisfaction,

by Anonymous March 5, 2024

I find it regrettable to express dissatisfaction, but my experience with Helium 10's customer service has been less than satisfactory. Assigning zero stars would not be an exaggeration. Over a span of three days, I struggled to rectify an issue with the Amazon connection, only to face continual failure. However, the request for a refund was met with swift imposition of terms and conditions, creating a frustrating situation.

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(2.0)

I experimented with this tool

by Diallo November 8, 2023

I experimented with this tool for a few months and found it to be a waste of money. There are numerous better Amazon tools available at a more affordable price.

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(1.0)

It seems like their automatic

by Evan G November 4, 2023

It seems like their automatic renewal system is problematic and lacks effective customer service. After they deduct the money, resolving any issues becomes challenging, and the support seems unresponsive. Despite reporting the problem and initial contact with someone named Arianne Cedeno, the issue persists, and requests like removing the credit card from their system are met with no response. This experience suggests a lack of satisfactory customer service from Helium 10.

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