Reviews Summary

HealthGrades.com has a 1.5 - star rating from 6 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Healthgrades, established in 1998 and headquartered in Denver, Colorado, is a leading online resource that provides detailed information about physicians, hospitals, and healthcare providers across the United States. The platform offers comprehensive ratings and comparison databases for healthcare providers, helping consumers make informed decisions about their healthcare. Healthgrades has been recognized for its extensive data on over three million U.S. healthcare providers, enhancing patient choice and healthcare transparency. The company was acquired by Red Ventures in 2021 and is now part of RVO Health, a collaboration with UnitedHealth Group's Optum. Healthgrades continues to empower patients with tools and detailed healthcare provider evaluations to improve healthcare outcomes.

Key Details:

  • Location: The company is headquartered in Denver, Colorado, United States.
  • Founders: HealthGrades.com was founded by Kerry Hicks, David Hicks, Peter Fatianow, John Neal, and Sarah Lochran.
  • Foundation Date: The company was established in the year 1998.

Customer reviews

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(1.0)
I made a mistake with one digit in my phone

I made a mistake with one digit in my phone number while trying to verify my account. Healthgrades won't let me fix it, and their “Help Center” insists on sending codes to the wrong number. I've checked all their support options, can't find a way to chat, and there's no phone support. Their site is now completely useless. I'm certain others face this issue too. I rate their service an F- because a single wrong digit has locked me out permanently with no assistance available.

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(1.0)
This is deeply concerning and disappointing for anyone relying on their services.

Mission Hospital in Asheville, NC, which was acquired by HCA in 2018, has been placed 'in immediate jeopardy' by federal investigators for endangering patients during the same time period as this review. The hospital itself has admitted to not meeting the expected standard of care. This is deeply concerning and disappointing for anyone relying on their services.

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(2.0)
Amazingly, Healthgrades lists our struggling hospital

Amazingly, Healthgrades lists our struggling hospital as one of the 50 best in the US. Mission Hospital in Asheville, NC (bought by HCA in 2018) during the same time as this rating, was put by federal investigators 'in immediate jeopardy' for putting patients at risk. The hospital also admitted it was not meeting the "standard of care we expect."

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(1.0)
They cencors theyr reveiws, makign

They cencors theyr reveiws, makign them wothless. Thy're anti-FRIST AMENNDMENT to the US Cnstitution. Anti-FREE SPEACH, making them anti-AMERICAN, not like the entire MEDICAL MAFYA!

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(3.0)
Healthgrades needs to be clearer

Healthgrades needs to be clearer about which doctors accept new patients. I found many doctors (10+) who do, but they charge a fee. They should mention this on their site.

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(1.0)
Haha. They quickly attempt to delete your review

Haha. They quickly attempt to delete your review/ the funny part is we then mention it here../ does this loop ever finish

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