Reviews Summary

The Children's Place has a 1.5 - star rating from 2 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

The Children’s Place is a specialty retailer of children’s apparel, offering quality, value, and style for newborns to pre-teens. Founded in 1969, it provides private label and branded products designed to celebrate childhood and suit any occasion. The company owns Gymboree, known for playful, colorful collections, as well as Sugar & Jade, which focuses on empowering tween girls. PJ Place was introduced as a pajama destination for all ages, including adults. Together, these brands offer inclusive apparel options that support growing families with confidence and style.

Key Details:

  • Location: The company is headquartered in Secaucus, NJ, United States.
  • Founders: The Children's Place was founded by David Pulver, Clinton Clark.
  • Foundation Date: The company was established in the year 1969.

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Customer reviews

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(2.0)
I ordered something, but one item wasn’t included. I ordered something, but one item wasn’t included.

I ordered something, but one item wasn’t included. There is no contact number, so I emailed them. After about a month, I finally got a reply saying they’d send a replacement. Since then, nothing has happened (order made in Oct 2024). I tried emailing again, but got no response. It's unbeleivable that they take your money and don’t send what you paid for, and then just ignore your attempts to fix it.

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(1.0)
This company needs to update their policies This company needs to update their policies

This company needs to update their policies to make returns and exchanges easier by using a credit card. Instead, they require a physical receipt. I had to spend 30 minutes on the phone with someone in India before they could email me a copy of my receipt just to make an exchange. It’s time to move forward and let customers return or exchange items with their credit card! I won’t be shopping here again.

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