Reviews Summary

BrainTreeGames.com has a 3.8 - star rating from 6 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Brain Tree Games stands as a prominent global manufacturer of jigsaw puzzles and Soapstone Carving Kits. Their products are meticulously crafted to offer a refreshing experience for hobbyists. Bridging the gap between exceptional quality and affordability is their goal, and they've successfully introduced cost-effective puzzles and Soapstone Carving Kits to the U.S. market. Their focus is on delivering top-tier jigsaw puzzles and carving kits right to your doorstep. The hallmark of their offerings lies in the build quality, creativity, and reasonable pricing, setting them apart. For those seeking mental exercise, Brain Tree Games provides a variety of premium puzzles and Soapstone Carving Kits at accessible prices, available through their online store. Home delivery is a convenient way to boost your cognitive skills while staying safe, with rigorous COVID-19 precautions in place. They back their products with a no-questions-asked refund policy and responsive customer support for a seamless experience.

Key Details:

  • Location: The company is headquartered in Glen Allen, United States.
  • Founders: BrainTreeGames was founded by Vasu SP and Shivaram SP.
  • Foundation Date: The company was established in the year 2021.

Customer reviews

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(4.0)
Wow, these puzzles are so pretty
by Mary

Wow, these puzzles are so pretty, I was amazed by how good they are. Came fast and packed nicely. Will get more from them.

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(4.0)
Hello, I'm from India.
by Subh

Hello, I'm from India. I bought Vibrant Tiles puzzle. I really liked the poster and its quality more than the puzzle itself. The puzzle pieces are cut in a unique roundish style, which I haven't seen before. The colors are great. But, on Amazon India, they said you'd get 4 sorting trays (I got only 2). Apart from that, I'm very happy with the puzzle.

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(4.0)
My interaction with Brain Tree Games turned
by Heather

My interaction with Brain Tree Games turned out positively once I managed to establish communication with them via email. Attempting the chat feature proved unresponsive on multiple occasions, and the form for requesting a replacement puzzle rejected my zip code. However, upon resorting to email communication, I did receive a timely response and ultimately obtained a replacement puzzle, albeit with one missing piece. Despite this hiccup, my husband and I find pleasure in Brain Tree puzzles due to their piece durability and appealing imagery. In fact, our satisfaction led us to purchase two additional Brain Tree puzzles. Appreciation extends for the assistance provided throughout the process.

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(1.0)
I got told my stuff would show
by Anonymous

I got told my stuff would show up in 3 days. I bought it, and they told me to use a QR code to see where it's at. I don't like QR codes. Now it's been 9 days, and they finally tell me my order is coming.

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(5.0)
I really loved doing
by denise

I really loved doing the jigsaw. I've finished 2 already. It would be nice if you had some automobile themes as well. Serious Puzzles Company has so many themes.

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(5.0)
Very pretty
by Deborah

Very pretty and good quality puzzle with extras, sorting boxes, stand, and a resealable bag for pieces.

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