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Category:

Plus Size

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Xpluswear is 2 out of 5 best companies in Plus Size on RealReviews.io

Customer reviews

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Summary

Xpluswear has a 3.5 - star rating from 99 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    46%

    45 reviews

    45 reviews

  • 4 stars

    16%

    16 reviews

    16 reviews

  • 3 stars

    6%

    6 reviews

    6 reviews

  • 2 stars

    4%

    4 reviews

    4 reviews

  • 1 stars

    28%

    28 reviews

    28 reviews

  • A

    Anonymous

    2 reviews

    United States

    Buyer beware / DO NOT recommend buying anything

    The order took about 6 weeks to reach me and it looked so cheap I won't even donate it to the lesS fortunate. It looked NOTHING like the picture and the matching earrings were falling apart upon receipt. Stick with reputable companies and companies in the USA. Biggest mistake and wasted money. Still have to purchase elsewhere for my event smh.

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  • A

    Anonymous

    1 reviews

    Order not received after 2 months.

    Buyers beware, don’t let them scam you. I ordered a dress and paid on September the 7th 2024 and up till now am yet to get it. Few days ago, after my last mail to costumer service, they offered to give me $10 for my next purchase. Please l need my money back or the material l ordered This site looks so much like scam site.

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  • D

    D Allison

    1 reviews

    United States

    I think this company isn't very realiable.

    I think this company isn't very realiable. I got a dress more than a month ago and it's still not here. I also reached out to them about fixing the password thing since I forgot mine. They said it's not possible to change it. So now there's no way for me to look at my acount. Hope it goes better for you if you buy from them.

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  • A

    Anonymous

    1 reviews

    United States

    Rip Off

    I ordered a dress in March and it is mid June and I still have NO dress. I requested a refund and they responded that would not be possible because it was already shipped. Two weeks later, still NOTHING!! Second email to them and I’m being told the same thing, another two weeks. Find something better to waste your money on.

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  • Y

    Yolanda Lites

    1 reviews

    United States

    This company isn't reliable!

    I made my order more than a month ago and nothing has come. There's been no shipping or new info since the start. I stoped the order and they said it could take 4 weeks to get my money back. I tried reaching out but no one answers. I don’t think it’s a good idea to buy from them.

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  • M

    Martina Blackmon

    1 reviews

    United States

    Very upset. Got 2 dresses on 6/1 and it still shows not sent.

    Very upset. Got 2 dresses on 6/1 and it still shows not sent. I needed them for events in late June and mid July. Wish someone reaches out and tells me whats going on, becuase all 13 of us planned to get dresses for a 50th wedding party there this December.

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  • A

    Anonymous

    1 reviews

    United Kingdom

    It’s a SCAM

    Ordered a dress that looked gorgeous on their website. What I received was a horrendous sack of lace. Absolute disappointment. The return policy is designed to make it practically impossible for a full refund.

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  • F

    Florence

    1 reviews

    RUN AWAY FROM XPLUSWEAR

    Don't look at the beautiful pictures on their website to order something. Run away. Save your money. They are very expensive but the quality of their fabric is so cheap. Just good to clean the floor.

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  • A

    Anonymous

    1 reviews

    United States

    Scam

    They took my money never received the order. IT IS A SCAM COMPANY . I demanded a refund, they refused to refund me my money. Don’t ever order from them.

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Rating on other websites

  • Trustpilot

    3.3

Business information

Own this company?

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Plus Size

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Xpluswear is 2 out of 5 best companies in Plus Size on RealReviews.io

About Xpluswear

Is Xpluswear legitimate? Yes! It is an online store specializing in plus-size fashion. It caters to a wide range of clothing needs for plus-size individuals, offering sizes from Large to 5X. So, where is Xpluswear located? Based in Shenzhen, China, Xpluswear.com takes pride in crafting clothing that fits real plus-size body measurements. This approach aims to offer better fitting and more flattering options compared to many other brands. As a result, customers often find that the pieces from Xpluswear fit better and feel more comfortable.

But who owns Xpluswear? The answer is simple: Shenzhen Eko Times Technology Co., Ltd. The brand's commitment to affordability is a significant highlight. With a diverse array of clothing options available, Xpluswear.com offers an array of choices for various occasions, including formal events, workwear, and casual outings. The focus on customer service and quality has set Xpluswear apart in the plus-size market.

Product Range

This company offers a wide range of products catering to the Xpluswear plus size market, including dresses, tops, and bottoms suitable for various occasions. Their product lineup includes stylish and trendy options like sequin jumpsuits, casual dresses, and even formal wedding dresses. Each piece is designed to accentuate curves and provide a comfortable fit.

For example, their sequin jumpsuit is a popular item, praised for its chic design and ability to dress up a simple outfit. Similarly, the mini dresses offer a casual yet cute silhouette, perfect for everyday wear. For more formal occasions, their wedding dress collection includes elegant designs like the Plus Size Wedding V-Neck Sequin Trail Maxi Dress, which features beautiful lace and sequin details​​.

But is Xpluswear legit? Sure! Regarding the shopping experience, the website provides a user-friendly size guide to help customers select the best fit for their measurements. Regarding shipping, while Xpluswear.com operates 24/7, customers should know that delivery times can vary, generally taking about 20-30 business days due to processing and shipping logistics. The company also offers a 30-day return policy, giving customers peace of mind when ordering online​​.

Customer reviews of Xpluswear are mixed. Some customers have praised the quality of the products and the brand's customer service. However, others have reported issues with sizing, with some items running smaller than expected. Shipping times have also been a point of contention for some customers, with delays being a common complaint. Now, let's continue this Xpluswear review and check another interesting aspect.

Website Features and Mobile Access

Xpluswear.com stands out for its user-friendly website design, which includes a well-organized catalog and efficient search and filtering capabilities. The catalog is structured to cater to the diverse needs of plus-size individuals, with clear categorizations for different types of Xpluswear clothing, including dresses, tops, bottoms, and more.

Xpluswear.com is optimized for mobile users, ensuring a seamless shopping experience on smartphones and tablets. However, as of my last update, the brand does not have a dedicated Xpluswear app. Instead, the focus is on ensuring that their website is fully responsive and accessible via mobile browsers. The company provides an Xpluswear customer service number and other contact methods to assist shoppers with their queries and concerns. This level of customer service is important for an online store, as it helps to build trust and address any issues that customers may have.

This company occasionally offers Xpluswear coupon codes, allowing customers to enjoy discounts. These codes can typically be found on the website or through promotional emails. As for shipping, Xpluswear has received mixed reviews. While some customers have praised the brand for its efficient delivery, others have reported delays. Potential buyers need to read Xpluswear shipping reviews to set realistic expectations regarding delivery times.

So, is Xpluswear a legit site? Sure! It is a legitimate website offering a wide range of plus-size clothing. However, as with any online shopping experience, customers should read Xpluswear reviews and gather as much information as possible before purchasing to ensure their satisfaction with the products and services.

Pricing Structure

Need a good Xpluswear dress? No problem! This site adopts a pricing model that balances affordability with quality. Prices start from $10-20 per dress. Their suggested retail prices are competitive, especially considering the market niche they cater to in plus-size fashion. The products are priced in a range that makes fashion accessible to a broader audience, ensuring that style is not a privilege reserved for a select few.

Promotional offers are another key component of the Xpluswear pricing structure. Xpluswear coupons are regularly made available, offering discounts on various products. These coupons can be found on the Xpluswear official website and are a great way for customers to enjoy additional savings. For customer convenience, Xpluswear also offers services like order tracking.

Customers can use the 'Xpluswear track order' feature on the website to stay updated on their shipment status. This transparency in the order fulfillment process is appreciated by customers, as evidenced in Xpluswear customer reviews. Furthermore, if customers need assistance or have inquiries, they can contact the company through the Xpluswear phone number on the website. This direct line of communication is essential to customer service, helping to resolve queries efficiently.

Loyalty Program Overview

Xpluswear's order fulfillment process will be as smooth and customer-friendly as possible. Delivery times vary depending on the location and the chosen shipping option. Xpluswear shipping offers standard and express options, with the costs clearly outlined on the website. Customers are encouraged to review these options to choose the best for their needs.

The brand's return, refund, and exchange policies are straightforward, aiming to provide a hassle-free experience for customers. If a product does not meet the customer's expectations, they can return it within a specified period for a refund or exchange, subject to certain conditions.

Xpluswear coupon code offers are frequently available, allowing customers to enjoy discounts. These codes can be applied during checkout, providing instant savings. Additionally, Xpluswear discount code options may be offered through promotional campaigns or special events, adding another layer of value for loyal customers.

Are Xpluswear scam claims true? While there are some negative reviews, these do not necessarily indicate a scam. Most negative reviews pertain to issues like sizing or shipping delays. It's essential to read these reviews critically and understand that individual experiences may vary.

Payment Security

Xpluswear.com prioritizes payment security, safeguarding customers' financial information during transactions. The website accepts various payment methods, including popular options like Visa, PayPal, MasterCard, and others, catering to various customer preferences.

Customers interested in Xpluswear's specific offerings, like Xpluswear wedding dresses, can confidently make purchases knowing that their payment information is secure. This assurance also extends to international customers, including those from Xpluswear Canada, ensuring a safe transaction process regardless of geographical location.

In addition to general fashion items, Xpluswear also offers a variety of dresses, including plus size Xpluswear dresses, which are available for purchase through the secure payment system. The website's catalog showcases these products, allowing customers to explore and purchase with confidence in the security of their transactions.

Customer Support

Maybe you should start by reading honest Xpluswear plus size reviews. Xpluswear.com provides comprehensive customer support to assist shoppers throughout their purchasing journey. The website features an extensive FAQ section addressing common queries and concerns. This resource is particularly useful for customers seeking quick answers to products, shipping, returns, and more questions.

For more personalized assistance, Xpluswear offers several customer service channels. The Xpluswear phone number customer service is available for direct communication, allowing customers to speak with a representative for immediate help. Additionally, the brand provides support through email, where customers can send detailed inquiries and receive responses from the customer service team.

The website also includes features like an order status tracker, where customers can use the 'Xpluswear order status' tool to monitor the progress of their orders. This tool enhances the shopping experience by keeping customers informed about the whereabouts of their purchases.

Customers looking to review Xpluswear or learn more about others' experiences can find various reviews online, including on platforms like YouTube. These Xpluswear reviews on YouTube offer insights into the products and customer experiences, providing valuable information for potential buyers.

It's worth noting that while Xpluswear is an online retailer, customers may search for 'Xpluswear near me' to find any local presence or partnerships the brand might have. However, as an e-commerce platform, the primary way to access Xpluswear's offerings is through its website.

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