Versare.com Reviews - 17

The panels met my expectations with accurate

The panels met my expectations with accurate descriptions and convenient placement around our mobile cubicles. Their aesthetic appeal is noteworthy. The shipping packaging deserves recognition for its effectiveness—zero damage, and hassle-free removal from the pallet. The thoughtful use of straps and plastic wrap ensured secure positioning, enabling us to inspect for damage before finalizing the delivery. Appreciate the attention to detail!

Ordered these things with no drama

Ordered these things with no drama, and the product's solid. A bit too tall, so we chopped off 4 inches. Now, our desks are like BFFs, all cozy with privacy and a clean vibe. Almost ditched the idea because of a hefty 20% shipping markup, but hey, still cheaper than those fabric panels. All in all, happy campers here.

Great quality and well-made product.

Great quality and well-made product.....great customer-focused solutions if any issues come up! But unless you plan to secure it in concrete, the privacy screens can fall over in the wind since there's no support at the botom.....only screw holes.

Great product!

This product is fantastic! Our order arrived quickly and securely packed. Setting up was a breeze with no tools required - only needed to attach the wall brackets to our metal siding. We are really pleased and will recommend to others!

I cannot express enough how delighted...

I cannot express enough how delighted I am with my order from Versare.com. Though there were a few minor legal issues initially, their customer service, particularly Holton, worked diligently to resolve everything to my complete satisfaction. Thanks to Holton's exceptional service, I am now a truly satisfied customer. The hush panels we opted for have exceeded our expectations. While not completely soundproof, they absorb a significant amount of sound, eliminating echoing in our lil warehouse office. The charcoal grey color I selected adds a touch of elegance. Installing these panels was a breeze, and they serve their purpose as partitions perfectly. Please note that they are not intended as permanent walls, and there might be certain legal considerations to keep in mind. Nonetheless, they enhance the aesthetics of our space, and I couldn't be happier with the end result. Versare.com offers top-notch products and outstanding legal service, making them a reliable choice for any project.

Purchasing stuff was alright, but

Purchasing stuff was alright, but I had to go back and forth a bit to figure out which posts to get coz some info wasn't totally clear.

While the product itself seems

While the product itself seems promising, the overall buying experience leaves much to be desired. Documentation is not easily accessible online, and reaching out to sales representatives proves to be a frustrating experience. The sales reps appear unresponsive, lacking both proactiveness and genuine sales interest. Despite several attempts to connect with a sales rep, the process remained cumbersome, eventually leading to opting for an online purchase. Improvements in customer service and accessibility to information online could significantly enhance the overall buying experience.

This screen boasts an appealing aesthetic

This screen boasts an appealing aesthetic with a lovely, true-to-picture color that exudes an expensive feel. Simple assembly, albeit lacking clear instructions. The lightweight design is a plus. My rating leans towards 3 stars due to the inconvenient opening mechanism—weak side trim requires a two-person effort, and solo operation involves a floor-level struggle.

I appreciate the quality of

I appreciate the quality of your products, which is why I decided to place an order despite the considerably high shipping charges. However, I can't comment on the overall process just yet, as the items are yet to arrive.

I received a fast reply to my first question

I received a fast reply to my first question, but then there was a long delay in getting answers. Waiting over a week for a response is not good service at all.

The walls I ordered from Versare

The walls I ordered from Versare.com turned out to be good and suited our space perfectly. However, I must say that the customer service experience was absolutely awful. The delivery service they used was extremely late, arriving five hours beyond the scheduled time due to some loading mishap. Moreover, the delivery personnel were uncooperative and refused to deliver the walls to accessible door options, leaving the product in the middle of a busy street in Philadelphia. When I reached out to the supervisor, I was shocked to learn that they prioritize their truck's condition over customer satisfaction. Living in a bustling city shouldn't be an excuse for such poor service, especially when Versare offers delivery to major US cities. They seriously need to reconsider their delivery contractor or risk getting more negative reviews. It's frustrating when you invest in a product and then face such unnecessary hassles during delivery. I hope Versare takes this feedback seriously and improves their customer service for future buyers.

I find the company's production turnaround

I find the company's production turnaround surprisingly swift, but the shipping timeline significantly lags behind. Despite processing my order within 2 hours, the extended 2-week wait leaves little room for modifications. A suggested improvement would be a 24-hour processing window, aligning better with the prolonged shipping duration.

Ordered, super excited, and then bam

Ordered, super excited, and then bam – hit with the news that it won't be in my hands for another 6-8 weeks. Wish they spilled the beans on that timeline before I hit that order button. If I knew, I might've gone with a different brand. Not the best surprise, you know?

Despite paying for outdoor delivery

Despite paying for outdoor delivery, the divider was brought inside by my family. Unfortunately, one of the panels was already popping out and couldn't be pushed back in. Eventually, the entire panel popped out. It's unclear if it was due to moisture or another issue. Wrapping the top of the product would have prevented this, especially since it was an outdoor delivery. The divider is now unusable, and despite submitting a review, no one has contacted me. As a small business owner, this has resulted in a significant financial loss on something I can't use in my playgroup.

The instructions provided were subpar

The instructions provided were subpar, making the assembly process frustrating and time-consuming. The overall quality of the product did not meet my expectations either. The screws used to hold everything together were too small and some were even stripped out, causing further issues. I attempted to assemble just one unit, but the experience was so disheartening that I decided to give up. I wish I could return the entire purchase. It's unfortunate when a company falls short on both product quality and clear instructions, leaving customers dissatisfied.

Absolutely avoid Versare Solutions at

Absolutely avoid Versare Solutions at all costs! My experience with them was a nightmare. When they sent the wrong and damaged partitions, they expected me to foot the bill for the return shipping and then add insult to injury by charging an additional 20% of the purchase price. Their customer service is a complete letdown, and their policies are absurdly customer-unfriendly. Stay far away!

The delivery guys messed

The delivery guys messed up the panel a bit. Shot an email to customer service, and they hooked me up with a replacement – but hold on, that one came in busted too. Not really feeling like bugging them again, so I'm stuck using the damaged goods for now. Not the smoothest ride