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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Pet Insurance

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Trupanion.com is 3 out of 13 best companies in Pet Insurance on RealReviews.io

Customer reviews

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Summary

Trupanion.com has a 4.5 - star rating from 13 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    78%

    10 reviews

    10 reviews

  • 4 stars

    15%

    2 reviews

    2 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    7%

    1 reviews

    1 reviews

  • K

    Kayden

    1 reviews

    My partner and I got a new puppy three

    My partner and I got a new puppy three weeks back. During our initial visit to the vet, they gave us a pamphlet for Trupanion and suggested we check it out. We decided to give it a go, without any upfront payment, and Trupanion provided us with a month of coverage at no cost. It seemed like a good backup plan, and it turned out to be essential sooner than we expected. Recently, our puppy started throwing up, so we rushed her back to our regular vet. After various tests and treatments including ultrasounds and medications, the bill totaled $1,400. Trupanion covered 90% of it, saving us more than $1,000. The ultrasound showed blockages in her small intestine, requiring urgent surgery. At the emergency vet, they estimated the cost at $11,000, demanding an $8,000 deposit upfront. We contacted Trupanion, and they promptly paid the vet before the surgery began. Trupanion has saved us nearly $10,000 in vet expenses, and we didn't have to pay a cent. They've earned our loyalty for life; they truly saved our puppy's life. I urge you to consider Trupanion before facing a similar situation.

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  • Q

    Quinn

    1 reviews

    The company's website and sign-up

    The company's website and sign-up process are straightforward and easy to grasp. You won't find yourself endlessly searching for information. Everything is presented clearly and in simple language. What's great is that when you use your coverage, there's no waiting around for payment. Your vet gets paid right away at the time of billing. You only need to cover 10% of the bill along with your chosen deductible.

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  • A

    Anonymous

    1 reviews

    Choosing Trupanion was a

    Choosing Trupanion was a great decision! When our first dog passed away, we needed insurance fast. Trupanion was recommended to us and it's been really easy to use. Submitting claims is simple, and we get responses super quickly, usually within minutes! Plus, we get our cash back within just a day or two. It really helps ease our minds.

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  • Z

    Zach

    1 reviews

    Outstanding customer support

    Outstanding customer support. A real person picks up the phone almost instantly when calling Trupanion. They process claims and requests swiftly. Recently, we had a pet with serious health problems, and they handled pre-approvals in under 24 hours. We are really thankful for Trupanion and their services.

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  • A

    Anonymous

    1 reviews

    I am pleased

    I am pleased with Trupanion's service. My dog had a serious health issue, but Trupanion helped cover the cost without much trouble. They were reliable when it counted!

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  • K

    Kimberly

    1 reviews

    Rosemary Butler State Farm in New

    Rosemary Butler State Farm in New Milford CT, particularly Scott, made the procedure a hundred percent *smeless*. He guided us through the policy specifics at each stage and addressed all our inquiries.

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  • D

    Debbie

    1 reviews

    Germany

    Wir haben unsere Bulldogge seit sie ein Welpe war bei Trupanion

    Wir haben unsere Bulldogge seit sie ein Welpe war bei Trupanion versichert, und es war eine sehr gute Entscheidung. Dank Trupanion bekam sie immer gute Betreuung – vom normalen Tierarzt bis zum Hautarzt und sogar einem Chirurgen für ihre TECA-Operation am Ohr. Die Abwicklung der Ansprüche lief immer reibungslos und verlässlich. Ohne Trupanion hätten wir uns die nötige Behandlung für sie nicht leisten können. Wir sind wirklich dankbar für die Sicherheit, die sie uns geben. Kann ich jedem Tierbesitzer empfehlen! 🐾

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  • A

    Anonymous

    1 reviews

    Germany

    Ich schätzte Leas Professionalität, Freundlichkeit

    Ich schätzte Leas Professionalität, Freundlichkeit und dass sie mir nicht versuchte, die Versicherung aufzuzwingen. Sie hat mich gut informiert und mich über Risiken und Nutzen aufgeklärt. Da ich ein 12 Wochen altes Haustier habe, habe ich mich für die Versicherung entschieden. Auch die positiven Bewertungen meiner Nachbarn bei Trupanion haben meine Entscheidung beeinflusst. Ich hoffe, dass wir die Versicherung nicht brauchen werden, aber es ist beruhigend zu wissen, dass wir abgesichert sind, falls doch.

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  • C

    Caroline B.

    1 reviews

    Germany

    Trupanion hat mir bei der Versorgung meiner zwei Hunde geholfen.

    Trupanion hat mir bei der Versorgung meiner zwei Hunde geholfen. Jedesmal wurden meine Anrufe freundlich und hilfsbereit entgegen genommen. Die Abwicklung der Anträge ging flott, auch bei den grösseren Fällen – und davon gab es leider ein paar. Das Geld war schnell auf meinem Konto. Musste neulich in eine Notfall-Tierklinik, und Trupanion war die einzige Versicherung, die dort akzeptiert wurde. Ohne Trupanion würde ich kein Haustier haben wollen.

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  • A

    Anonymous

    1 reviews

    Germany

    Wir haben ein zweites Haustier in unsere

    Wir haben ein zweites Haustier in unsere Familie aufgenommen und natürlich haben wir es in unsere Trupanion-Police aufgenommen. Es war einfach anzurufen und der Kundenservice war nett und hilfsbereit. Ich war auch froh, den 30-Tage-Rabatt für unseren neuen Welpen zu erhalten!

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  • A

    Anonymous

    1 reviews

    Germany

    Trupanion ist das Geld wirklich wert.

    Trupanion ist das Geld wirklich wert. Ich habe zwei ältere Hunde und mit dem Alter brauchen sie öfter einen Tierarzt. Trupanion hat mir geholfen, die richtige Pflege für meine Lieblinge zu bezahlen.

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  • K

    Kory.

    1 reviews

    Germany

    Unser junger Welpe hatte schwere Gastroenteritis und musste

    Unser junger Welpe hatte schwere Gastroenteritis und musste 2 Nächte in der Notfallklinik bleiben. Trupanion hat mir sehr viele Sorgen abgenommen!

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  • A

    Anonymous

    1 reviews

    Germany

    Nicht zu empfehlen

    Nicht zu empfehlen Habe die Versicherung gekündigt und warte seid 12 Tagen auf meine Rückerstattung Die haben eine Hinhaltetechnik Ich würde vorsichtig sein

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Rating on other websites

  • Trustpilot

    4.2

  • Better Business Bureau

    1.1

  • Yelp

    2.2

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Pet Insurance

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Trupanion.com is 3 out of 13 best companies in Pet Insurance on RealReviews.io

About Trupanion.com

For over a decade, the Trupanion team has been dedicated to providing pet owners with straightforward, equitable, and cost-effective pet insurance. Their mission revolves around extending the same level of care to your pet, understanding that pet owners seek alignment with companies that share their goals and passions. Trupanion stands out for its commitment to simplicity and fairness in pet insurance, ensuring that pet owners can navigate coverage with ease. The company's longevity in the industry underscores its reliability, making it a trusted choice for those who prioritize the well-being of their furry companions through accessible and transparent insurance solutions.

Key Details:

  • Location: The company is headquartered in Seattle, United States
  • Founders: Trupanion.com was founded by Darryl Rawlings.
  • Foundation Date: The company was established in the year 1999.
  • Translation language
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