TrucknTow.com Reviews - 13

Placing an order online was

Placing an order online was a breeze, but I encountered a slight hiccup with the quantity I intended to order. However, my experience with their customer support was nothing short of exceptional. I reached out to them, and they promptly addressed the issue, guiding me through the process to successfully complete my order. Their efficient and friendly assistance left me thoroughly satisfied, and I appreciate the seamless resolution of my concern.

Consistently locating the items

Consistently locating the items I need is a breeze with TrucknTow. Their prices consistently outshine those of competing retailers, making it a go-to destination for budget-friendly purchases. Having made several orders, I can attest to the consistent satisfaction I've experienced with their products. Without a doubt, TrucknTow stands out as an excellent company that consistently delivers on its promises.

Got here a bit before I thought.

Got here a bit before I thought. Everything was well-protected and packed as if it could drop from a plane. All parts were secure and in their own package. It fit just right, and all the bolt holes matched up with the pre-tapped ones. The semi-wrinkle finish looks great.

Truck n Tow offers a decent range of trucking

Truck n Tow offers a decent range of trucking products at a fair price. I transport oversize loads and they provide reliable products with a nice variety to select from. The website is simple to use. Shipping is fast enogh too.

The company sent me a catalog

The company sent me a catalog, which was nicely set up and easy on the eyes. They included keywords for products, so finding them on the website was straightforward. Browsing the website was simple, and the prices seemed fair.

After viewing the video, I felt reassured

After viewing the video, I felt reassured about my choice to purchase these straps. Eagerly anticipating their use next month. The ordering process was straightforward as well.

The website was simple to use and the prices were fair!

The website was simple to use and the prices were fair! In fact, the prices were great compared to other sites because they had some amazing discounts happening!

Ordered the wrong length of straps

Ordered the wrong length of straps, they cancelled order right away and made sure I got the correct length I needed. They worked good for trailering my car.

Easy to find what I needed and the details

Easy to find what I needed and the details about the product were very useful in helping me choose the one that fit my needs beter.

Website navigation is a breeze,

Website navigation is a breeze, with attractive prices. My final verdict awaits the shipping experience.

Customer support is decent, yet

Customer support is decent, yet shipping notifications lack reliability. Promised a 2-3 day delivery, but waited two weeks without the order. Only after filing a support ticket did I discover it was vendor-shipped. Subsequent to this hiccup, tracking information was promptly provided.

The packaging for my straps seemed

The packaging for my straps seemed like it went through some rough handling, resembling something from Desert Storm. It was all beat up and mangled. Wasn't too pleased with that, but the stuff inside was alright. It arrived in just a few days. Thanks.

I just placed my order

I just placed my order a minute ago, so I haven't received my purchase yet. It seems a bit premature to send out a survey at this point. I believe it would be more appropriate to wait until customers have had a chance to receive and experience the product before requesting feedback. Looking forward to receiving my order and then I'll be able to provide a more informed opinion about the company.