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Health & Medical

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SonderMind.com is 453 out of 528 best companies in Health & Medical on RealReviews.io

Customer reviews

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Summary

SonderMind.com has a 3.6 - star rating from 5 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    60%

    3 reviews

    3 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    20%

    1 reviews

    1 reviews

  • 1 stars

    20%

    1 reviews

    1 reviews

  • L

    Lira C

    1 reviews

    United States

    I have a good doctor and therapist at this company.

    I have a good doctor and therapist at this company. My doctor, Chinara Smith, shows a lot of care and knowledge. She understands her duties well and helps people who face mental health challenges. She has been a helpful support in my therapy journey. I’ve also gained clearer insight into myself and improved my choices for making good changes in life. I’m thankful for Sonder Mind for hiring skilled and profssional staff like Dr. Smith.

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  • M

    Mihaela

    1 reviews

    United States

    Finding a therapist was simple

    Finding a therapist was simple, and there were no problems with the insurance company. I got to pick another therapist when the first one didn't work out. Scheduling is also simple, no need to deal with the therapist directly.

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  • D

    Donald

    1 reviews

    United States

    Amanda is really great, very helpful

    Amanda is really great, very helpful, and she truly cares!!! I wouldn’t have gotten through this without her!! Improving every day!!

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  • T

    Tyler

    1 reviews

    United States

    My insurance hasn’t been charged yet.

    My insurance hasn’t been charged yet. I’m still paying the full amount even though I have United Healthcare, and I really need an explanation for this and a refund for what I shouldn't have paid. I do enjoy working with my therapist, though.

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  • K

    Kendall

    1 reviews

    United States

    The billing team is the most disorganized group

    The billing team is the most disorganized group I have dealt with. It took them 4 months to resend a claim for me, and when they finally did, they never checked or confirmed that I would get my refund. They told me 2 months ago that I was entitled to a refund, but nothing has happened since. They ignored all of my 5 follow-up emails. I believe they are severely understaffed and just don't care about fixing the issue. On top of that, the video quality was bad about 1 out of every 5 times I used the service. I would recommend looking for another provider – rula, headway.

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Rating on other websites

  • Trustpilot

    3.0

  • Yelp

    1.0

  • Glassdoor

    3.4

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Health & Medical

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

SonderMind.com is 453 out of 528 best companies in Health & Medical on RealReviews.io

About SonderMind.com

SonderMind simplifies access to effective mental healthcare by making therapy easier to find and use. Their approach is clinically proven to help clients achieve results quickly, often in under six sessions. By redesigning how people access, receive, and participate in therapy, they aim to deliver meaningful change in less than two months. With a focus on fast and impactful outcomes, SonderMind transforms the mental healthcare experience. More information is available on their website, www.sondermind.com.

Key Details:

  • Location: The company is headquartered in Denver, CO, United States.
  • Founders: SonderMind was founded by Mark Frank.
  • Foundation Date: The company was established in the year 2014.

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