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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Shopping & Fashion

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Sitejabber.com is 811 out of 913 best companies in Shopping & Fashion on RealReviews.io

Customer reviews

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Summary

Sitejabber.com has a 2.6 - star rating from 9 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    23%

    2 reviews

    2 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    66%

    6 reviews

    6 reviews

  • 1 stars

    11%

    1 reviews

    1 reviews

  • G

    Ginger B.

    1 reviews

    United States

    I have lived here for many years.

    I have lived here for many years. The area is nice and close to all the things I use often. Shops, bank, highway ramps, all nearby. The office staff are friendly and handle things quickly. Maintenance team takes care of repairs well! They keep apartments, buildings, and grounds in good shape. Happy to live here. Wooten Company Property.

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  • B

    Bonita Roy

    1 reviews

    Very good info on this site and great

    Very good info on this site and great site experience for me and very helpful guied lines given to us thanks.

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  • M

    Matthew Banks

    1 reviews

    Australia

    Anyone thinking about using or paying for Sitejabber’s services

    Anyone thinking about using or paying for Sitejabber’s services—think twice and maybe look into other review platforms. Be cautious of unfair business tactics, lock-in contracts, and threats to keep using their services. This was one of the worst experiences I’ve had with a tech company as a small business owner. We spent thousands of dollars on their platform from mid 2021 to mid 2024 to gather reviews. After deciding to stop using their services, we lost almost 2-3k of our 5-star reviews, leaving us with a very low rating. We asked Sitejabber to remove our listing, fix the issue, or refund the money we spent. They took no responsibility, refused to take down our listing, and said the only way to resolve the issue was to keep paying full price with a 1-year lock in contract? Now we are stuck with no choice but to keep paying for their services.

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  • F

    First

    1 reviews

    They're a bias review platform

    They're a bias review platform. They show your reviews as published, but it's not true for everyone. Check the views counter; if it doesn't add views, they might have ghosted your review, even if they claimed to publish it!

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  • J

    James Mathews

    1 reviews

    United States

    Sitejabber blocked me but allows ALL positive

    Sitejabber blocked me but allows ALL positive reviews without pics or proof of buying, yet when I share the TRUTH, the lying company complains and tries to silence me. Looks like they are scared of big company LIARS!!!!

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  • D

    Donna M.

    1 reviews

    United States

    I had no idea about this company before they began

    I had no idea about this company before they began flooding my email. Feels like they might be trying to scam people for private info.

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  • M

    Mike

    1 reviews

    Shady business!

    Shady business! Posts bad reviews about your firm and then wants you to pay to reply? No way I'm paying for this junk.

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  • Reviews from other countries:

  • r

    rafk

    1 reviews

    I tried leaving a review

    I tried leaving a review for Nebula, but it needed verification. The link just took me to their main page, no way to verify anything. I reached out to their support, hoping they'd fix it soon. Their emails say reviews get posted in 48 hours, but a customer service agent told me 72 hours. Which one is it? It’s inconsistent and kinda shady. Also, I remember they disabled reviews for Lipstick Alley a while back. Makes you wonder what's going on. Honestly, I’m just frustrated and confused with this whole process.

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  • C

    Cristi Macovei

    1 reviews

    I tried using SiteJabber for

    I tried using SiteJabber for my small business, hoping to showcase our real customer feedback. We noticed some bad reviews and figured we'd ask our happy customers to leave their honest opinions. Lots of them sent us screenshots confirming their reviews, but hardly any got published. It felt like only 1 out of every 30 reviews made it to the site, even when they had all the right details and proof of purchase. With so many other platforms out there, I don't think SiteJabber is worth the hassle. It just doesn’t seem to show the true picture of our business.

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Rating on other websites

  • Trustpilot

    2.1

  • Sitejabber

    3.0

  • Reviews.io

    4.3

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Shopping & Fashion

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Sitejabber.com is 811 out of 913 best companies in Shopping & Fashion on RealReviews.io

About Sitejabber.com

Sitejabber serves as an AI-powered reviews destination, uniting millions of buyers and businesses globally to facilitate informed purchasing decisions. Users can access and contribute feedback on brands and products, enhancing transparency in online transactions. Through the Jabio platform, businesses amplify their reach and reputation by sourcing and publishing reviews across various sites and channels. This collaborative approach fosters trust and confidence among consumers and businesses alike, promoting a transparent and reliable online marketplace. With Sitejabber, users and businesses engage in a feedback-driven ecosystem that promotes accountability and empowers smart purchasing choices.

Key Details:

  • Location: The company is headquartered in Redwood City, United States.
  • Founders: Sitejabber.com was founded by Michael Lai, Jeremy Gin, Rodney Gin.
  • Foundation Date: The company was established in the year 2007.

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