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Clothing

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Shapellx.com is 213 out of 331 best companies in Clothing on RealReviews.io

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Summary

Shapellx.com has a 3.8 - star rating from 30 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    48%

    14 reviews

    14 reviews

  • 4 stars

    23%

    7 reviews

    7 reviews

  • 3 stars

    13%

    4 reviews

    4 reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    16%

    5 reviews

    5 reviews

  • s

    shani

    1 reviews

    I got two things from Shapellx

    I got two things from Shapellx, AirSlim® Hourglass Full Body Shaper in XXL and AirSlim® High-Rise Body Sculpting Thong in XL. Shipping was kinda fast (ordered Friday, got it Wednesday). The XL was too small, not Shapellx's fault. But the hourglass shapewear is great. Wore it all day, no discomfort, snatches the stomach and waist. Tried many brands, but this one works. You should try it too!

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  • Q

    Qimmah Burgess

    1 reviews

    My Shapellx experience was truly delightful!

    My Shapellx experience was truly delightful! The standout factors were the excellent customer service, impeccable packaging, and the remarkable quality of their products. On those days when you crave that extra confidence boost, Shapellx's shape wear works like magic. It's the go-to solution for achieving the desired silhouette effortlessly.

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  • J

    Jessica

    1 reviews

    The company's ordering process went

    The company's ordering process went really well and my order came sooner than expected, which is great. The material is really good and the zipper doesn't show under clothes. If you want a tighter fit, get one size smaller than your usual. Overall, I'm happy with it. Customer service is good too, they reply within 24 hours, which is nice.

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  • H

    Hira Shah

    1 reviews

    I sent an email about

    I sent an email about exchanging my shape wear because they were too small, and I received a response within a couple of hours. They informed me that they would send me the right size for free. The shape wear is beautifully made, with nice fabric, but I initially picked the wrong size. I can't wait to receive the correct ones!

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  • M

    Mitchelene Pat

    1 reviews

    Snagged a deal on Black Friday

    Snagged a deal on Black Friday – nice! Had a bit of a size hiccup with my order, but swapping it out was a breeze. The material was top-notch, and that spinning magic kept everything where it should be without any roll-down drama. Definitely giving this product a thumbs up and would totally tell my buddies to check it out!

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  • D

    Dorothy

    1 reviews

    the shaper I got was

    the shaper I got was good, but oops, needed a different size. Shot them a request for an exchange, and bam, got an email from a real human, not a robot, ready to guide me through the swap and even help find that perfect size. Super impressed with the care they threw my way. Major thumbs up for the customer service game!

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  • B

    Britney K

    1 reviews

    They got that item shipped

    They got that item shipped out lickety-split – I like that. And when it landed, it was exactly what I had in mind – total win. Okay, I goofed on the size, but no worries. The company jumped on it, sorted out my mix-up lightning-fast, and left me grinning ear to ear. Solid experience

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  • A

    Anonymous

    1 reviews

    I haven’t gotten my shaper yet since it was

    I haven’t gotten my shaper yet since it was lost in the mail due to a wrong address. But, thanks to the helpful customer service and patience from Shapellx, I got my shaper resent and now I’m a satisfied customer.

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  • M

    Mellie

    1 reviews

    After receiving my product

    After receiving my product and realizing it didn't fit correctly, I contacted customer service. They responded promptly and made the exchange process very easy. I'm very pleased with their customer service.

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  • A

    Anonymous

    1 reviews

    I ABSOLUTELY LOVE

    I ABSOLUTELY LOVE THIS STORE! THEY ARE SIMPLY AMAZING AND TRULY UNDERSTAND QUALITY SHAPEWEAR! I AM SO THRILLED TO SHARE MY EXPERIENCE BECAUSE IT HAS BEEN NOTHING SHORT OF FANTASTIC!

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  • C

    Cassandra Gray

    1 reviews

    United States

    Great customer support and really good products!

    Great customer support and really good products! The staff was very kind and quick to answer, making everything easy and calm. Definitely suggest buying from here!

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  • A

    Anonymous

    1 reviews

    United States

    I really like my purchase.

    I really like my purchase. The fabric feels very comfy. I'm getting one in each color. They are awesome.

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  • A

    Anonymous

    1 reviews

    United States

    Ordering was simple and the stuff you sell

    Ordering was simple and the stuff you sell is realy good. I just hope the bundle could cost a bit less.

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  • L

    Lisa

    1 reviews

    Comfortable But Needs Tweaks

    I've been a long-time user of shapewear, and I was intrigued when I stumbled upon Shapellx on social media. The question was, "Is Shapellx a good brand?" and I decided to try it out. My order arrived in about 10 days, which is a bit longer than I'm used to. When I tried on the PowerConceal full-body tummy control, I was impressed! It felt comfortable and gave me a great shape. 🌟👍 It was also almost completely seamless under my clothes. However, there's room for improvement. It flattened my B-cup breasts, which isn't ideal for me. Wearing a bra underneath solved the issue, but it'd be nice not to have to do that. Overall, it's close to perfect, but a few things could make it better.

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  • M

    Megan5967

    1 reviews

    Almost Perfect, Minor Flaws

    After hearing from a friend that Shapellx shapewear was worth checking out, I decided to take the plunge. Is Shapellx a good brand, you ask? Yes. 🌟 I got a small-sized bodysuit that fit like a glove and loved the long sleeves. The suit covered my arms, legs, and even some pesky back fat I've always wanted to hide. 👗 But here's where it gets interesting. While it is true to size and offers a snug fit, it took a bit of a struggle to get it on over my thighs. The material is durable and comfortable. All in all, the product is good, but some tweaks could make the shopping experience smoother.

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  • M

    Maia23

    1 reviews

    I was a bit hesitant

    I was a bit hesitant to order from shapellx due to past bad experiences with other sites and their lackluster quality and compression. However, I decided to take a chance, and I'm thrilled that I did! The AirSlim Boned Sculpted shorts I ordered are truly fantastic. The material is of excellent quality, and the boned feature is a game-changer. These shorts stay in place and provide great support. Moreover, their customer service was impressive, which added to my positive experience. Ladies, don't hesitate – if you want to feel snatched and fabulous, shapellx is the way to go!

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  • A

    Anonymous

    1 reviews

    Initially, I faced some delays

    Initially, I faced some delays in getting a response from them, but eventually, they made things right. Regarding the garment quality, I was pleasantly surprised. Despite a semi-bad experience at first, I ended up reordering from them twice because their products are genuinely great. I've even recommended Shapellx to others, and I won't hesitate to order from them again.

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  • S

    Shan J.

    1 reviews

    United States

    I realy like shapellx.

    My recent order went well too. I got the jumpsuit that has a girdle inside. Let me tell you, it hugged me just right! I gave 4 stars not 5 because they said it was red but it came in burgundy. It's nice but I wanted real red. Also, the shipping compnay Uni Uni was bad. My box was cut open and it said out for delivery for 3 days before it showed up.

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  • H

    Holly Dickerson

    1 reviews

    United States

    The butt lifter I got isn't what I was hoping for.

    The butt lifter I got isn't what I was hoping for. The size chart needs some updates, and the straps are detachable, which makes them keep coming undone. I have to remove the whole thing just to put it back together. But I do like the fabric, although it could be a bit snugger. Looking back, I probably should’ve gotten a medium instead of a large...

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  • R

    Robin Davis

    1 reviews

    United States

    These did not suit my body shape.

    These did not suit my body shape. I have thin legs and a bigger tummy, and these made my figure look odd, especially from behind. They are well made, but mine arrived with a small hole near the back waist. Customer service was okay. After several emails going back and forth, they eventually sent me a return label.

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  • C

    Cassandra Kaufma

    1 reviews

    The company could improve

    The company could improve by adding more plus-size options. When I tried the XL, it didn't match how it looked on the website and didn't flatter my figure. It was disappointing. However, I appreciate the concept of the shapewear. It's a bit pricey though.

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  • A

    Anne G.

    1 reviews

    United States

    Placing an order was simple, but returning

    Placing an order was simple, but returning items is another story! Waiting for approval on a return for something that doesn't fit is just not good service. I’m not sure I’ll order again since the return process is way too much work.

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  • A

    Anonymous

    1 reviews

    United States

    Terrible!!!

    Just terrible service. Item sizing is way off. March 19th ordered two items in my regular pants size. Didn’t fit. Ordered the two items a size bigger than my pants size. Didn’t fit. Ordered two items 2 sizes bigger than my normal pants size. Items were shipped separately. Received first item but not second. First it said it was delayed which was why it shipped separately. Then it said it was delivered but I didn’t receive it. Shapellx told me to jump through hoops with the post office when I reached out to them. When the post office asked me to contact Shapellx to find out what mailing address they used (because post office said package didn’t have the mailing address I entered on it), Shapellx didn’t respond about address but merely sent out another item. This resulted in nothing but wasting another week when they could have just resent the item sooner. At this point it had been I ended up not having the shape wear for the tailoring appt on May 5th. In the mean time, I discovered the item I did receive also didn’t fit. I quickly ordered a fourth time just one of the items 3 sizes larger than my normal pants size. Again they did not fit and therefore missed the tailoring second appt date. I contacted the customer service since I had spent several hundred dollars and I was supposed to be credited with over a thousand points within their reward pgm. 600 points qualified for a $60 discount on a next order and I didn’t want to pay full price again. The customer service agent told me their system said I didn’t have an account until after the third order date and she circled a screenshot of the date the system had for me creating an account and a screenshot of the dates of all the orders. She offered me a coupon code for $20. I told her that I could see my orders in their system and she could see the orders in their system and what they were for and nothing in the information about rewards said anything about it being contingent on the date the account was created (which I wasn’t sure was even accurate). I requested that I be credited the correct amount of points (over 1000) manually or at least be given a coupon code for $60 off (which only required 600 points) if their system didn’t have the flexibility for manual adjustments. I asked her to escalate the request if necessary. A couple days later, I received a response that they had correctly credited my account. So I ordered one last time in the largest size they had (6x) which is 4 sizes larger than my pants size and FINALLY was able to get shape wear that fit. I then request a return label for just the pair that I received late since the 5 smaller pairs of shape wear couldn’t be returned since it was outside the return date window. It’s now been 10 days since I emailed that request for a return label to their customer service and I have heard nothing. I have 11 more days and then it will be too late to return that too. The shape wear seems to be decent but this company absolutely s***s.

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  • Reviews from other countries:

  • y

    ym

    1 reviews

    I had to send back

    I had to send back the first piece cause even though I followed the measuring chart, it didn’t fit my chest right. Sized up for the second one, and while it’s better, still had a bit of a struggle. I'm a 42D, 170 lbs, and usually wear a size 16. This shapewear is a whole new experience for me since I usually go for underwire stuff. It really smooths everything out and makes my clothes look a lot better. Super comfy too. Planning to grab another color soon. The exchange process was straightforward, and I got the new one in just a couple of days.

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  • K

    Kelli

    1 reviews

    I've been a fan of

    I've been a fan of Shapellx for a while now, having bought a few pieces before and loving them. This time, though, I accidentally ordered a large shorts shapewear instead of XL. I thought dealing with customer service would be a nightmare, but they totally surprised me. They responded super quickly and said they'd send me the correct size without even asking me to return the wrong one! It was such a relief not having to go through the hassle of returns. Shapellx really knows how to treat their customers right. Definitely sticking with them for my shapewear needs!

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  • L

    LSD

    1 reviews

    Got my shapewear sooner than

    Got my shapewear sooner than I thought, which was a nice surprise. Fit was spot on with the size chart, so no issues there. It didn't compress much, but it did smooth things out under my dress, so that was a win. The straps, though, were a bit annoying. I kept adjusting them, hoping to find a comfy spot, but they just kept digging into my shoulders. Despite that, it did the job I needed it for. Not perfect, but it worked.

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  • K

    Kesha Hicks

    1 reviews

    Got these pants thinking they'd

    Got these pants thinking they'd be a game-changer based on the rave reviews. Ordered an XL since I'm a size 12 and weigh 180. But when they arrived, they were crazy tight. My 14-year-old daughter, who’s 130 pounds, tried them on, and they fit her perfectly. Plus, you could still see the print on my thigh through my dress pants, which was super annoying. Was really looking forward to them, but ended up so disappointed. Feels like they were made for someone much smaller. Just a heads up if you’re considering buying them.

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  • D

    DeeKLee

    1 reviews

    I bought a dress online

    I bought a dress online and when it arrived, I didn't like it at all. Trying to return it has been a nightmare. There's no phone number to call, only an email address. And guess what? They don't even respond to the emails. It's like I'm talking to a wall. Horrible customer service, or should I say, nonexistent. I'm so frustrated and just want my money back, but they’re making it so difficult. Feels like they just want to take my money and run. Wouldn't recommend this place to anyone.

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  • J

    Jasmin/Fabiola Caicedo Sanchez

    1 reviews

    So, I bought this product,

    So, I bought this product, and it has a zipper at the bottom part for bathroom use. I didn't like that at all. I kept asking for a return label, and when they finally sent it, I mailed it back. It's been two weeks, and I still haven't heard anything or gotten my money back. It's frustrating because I did everything they told me to do, and now I feel like my money might be gone. No response, no refund—just silence. Not happy with this experience at all.

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  • M

    Mimi Stokes

    1 reviews

    I was really excited to

    I was really excited to exchange my three dresses for the right sizes. The store said if I wrote some reviews, I could keep the dresses and they would send me new ones. So, I posted three reviews as asked. But guess what? I never got the new dresses. Now I'm stuck with three dresses that don’t fit and feeling pretty disappointed. What’s up with that? 😩

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Rating on other websites

  • Sitejabber

    4.2

  • Trustpilot

    3.9

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Clothing

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Shapellx.com is 213 out of 331 best companies in Clothing on RealReviews.io

About Shapellx.com

Shapellx.com is a leading online retailer that specializes in shapewear, offering a range of products designed to empower confidence and enhance body curves. The company is dedicated to providing high-quality and comfortable shapewear solutions for women, catering to different body types and fashion preferences.

Key Details:

  • Location: The headquarters of Shapellx is located in Hong Kong.
  • Founders: The company was founded by a group of entrepreneurs, Jenny Chen and Tom Wang. 
  • Foundation Date: Shapellx was established in 2016.
  • Translation language
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