Safetywing.com Reviews - 10

I used SafetyWing before and also told many

I used SafetyWing before and also told many of my friends about them. Until now I neer really had to ask for help because everything was easy to understand. This time I just wanted to double check if I picked the right insurance and sent them a message. Carl from Customer Support answered very fast and clear. Thanks a lot for the great service!

I've been insured with SW for over 4 years now

I've been insured with SW for over 4 years now while traveling around the world. The customer service is always willing to answer every question (even the irrelevant ones :D) and they're very fast! Together with the new complaint approval system, it's suddenly a joy to deal with my insurance! certainly never expected that.

I had SafetyWing insurance for a year, and my time with them was good.

I had SafetyWing insurance for a year, and my time with them was good. I didn't need to use any health services, so I can't speak to the reimbursement process. However, customer support was always fast and helpful when I had questions. I would recommend SafetyWing for their service.

Aesome customer service experince

Aesome customer service experince, I have used World Nomads for years until recently when they refused to allow me to update my policy and add additional adventure activities, I'm done with them for good and will only use Safety Wing from now on.

Needed some help sorting out a claim and

Needed some help sorting out a claim and Ronnie's help was really quick, nice, and clear. Got my issue sorted in just a few days with their help. Always find Safety Wing's service fast and good quality.

The customer service is really good

The customer service is really good, always helpful and ready to assist. I have been using SafetyWing for a long time now, for both business and vacation trips.

Great company!

Their insurance is great, with very reasonable pricing. Super fast customer service and easy claims.

I received a prompt and clear response from the claim team regarding my remittance

I received a prompt and clear response from the claim team regarding my remittance. However, due to government foreign exchange regulations, I faced difficulties receiving the funds. The contact person was patient and helpful throughout the process until I successfully received the funds. My only issue was with the system's information collection, as I had to provide my account details on the website twice, and it didn't seem to work, requiring email communication with the claim team. Overall, a positive experience marred by a minor system glitch.

This is my first time using

This is my first time using their services, and I appreciate the user-friendly nature of their platform and the straightforward claims process. The online platform is easy to navigate and doesn't demand an extensive amount of time to complete the necessary steps.

I strongly advise avoiding SafetyWings at all costs

I strongly advise avoiding SafetyWings at all costs. Dealing with their claims process has been a complete nightmare. They declined my claim for stolen luggage over two months after I submitted it, despite their claim to cover such incidents. Their policy is essentially a scam. I eventually resorted to using travel insurance from my credit card, which provided a far more reliable and efficient service. Stay away from SafetyWings.