PSIservice.com Reviews - 12

Impressive customer service! I

Impressive customer service! I messed up my plan in a rush, so I called PSI and got to chat with Odette. She was super nice, and now I'm thinking about choosing PSI when I can. The company left a good mark on me with their customer service!

Their customer-oriented approach sets them apart.

I was thoroughly impressed with the prompt and personal service provided by PSI when my son's university required an Insurance Policy modification. My calls were answered immediately by real individuals, not automated systems. They were incredibly attentive, with my issue, my name, my son's name, and policy at the forefront of their minds. Although an email had failed to arrive the previous day, they swiftly resolved the matter. This experience reaffirmed my decision to choose PSI, and I'm confident in continuing to rely on their services in the future. Their customer-oriented approach sets them apart.

I'm extremely satisfied with the instant service and prompt response provided

I'm extremely satisfied with the instant service and prompt response provided by Geoffrey and the customer service team at PSI. Their genuine care and assistance for students is evident. Geoffrey resolved my claim in just a matter of minutes, which left a lasting impression. PSI's insurance products are not only affordable but also enable international students to save substantial amounts, whether using it or waiving the school insurance. It's no wonder many prestigious schools recommend PSI to their students. Their dedication and cost-effective solutions make them a top choice for students.

PSI Insurance has been a great decision for me!

PSI Insurance has been a great decision for me! Their staff is skilled, friendly, and always available to answer any questions. As an international student, choosing the right insurance can be stressful, but PSI made everything easy and straightforward. They offered helpful advice and helped me get the best coverage at a reasonable price. I definitely suggest PSI Insurance to anyone, particularly international students in need of dependable and simple insurance options!

The company provided invaluable

The company provided invaluable assistance when I needed to navigate the University Health Insurance waiver process. The customer service representative guided me step by step, ensuring I successfully completed the required tasks related to PSI. I greatly appreciate their helpful support during this crucial time.

Enrolling my son, a J1 International exchange

Enrolling my son, a J1 International exchange student, for the Spring semester 2024 was made easier with PSI's health plan options, offering competitive pricing. Among them, Ms. Daisy stood out with her knowledgeable, courteous, and patient customer service. A truly positive experience.

They were generous to accept my request

They were generous to accept my request, which didn't fit some rules, but they grasped what I needed and helped me get the plan I was after. Karla, in particular, was very friendly and made the whole process simple for me.

They fixed the problem within 2 days.

They fixed the problem within 2 days. The customer service was nice. Odette was the person who opened my ticket, kept in touch, gave me updates, and resolved my problem.

PSI Insurance has been alright since

PSI Insurance has been alright since I signed up as an F1 Student. They handled my worries kindly, patiently, and quickly. It's a pretty good and efficient service.

The customer support group is very kind

The customer support group is very kind and treats problems like they are their own, always working to fix issues.

My last experience with PSI was amazing.

My last experience with PSI was amazing. Now, renewing for 4 more months as a J1 scholar, the price is too high.

PSI offered great and fast help.

PSI offered great and fast help. I really value their speedy and supportive service all the way through.