United Kingdom 49-51 Dale Street Manchester M1 2HF
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Clothing
Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.
PrettyLittleThing.com is 178 out of 331 best companies in Clothing on RealReviews.io
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PrettyLittleThing.com has a 4.2 - star rating from 6 reviews, indicating a high level of customer satisfaction!
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1 reviews
Liene
1 reviews
Ordered pants for the first time
Ordered pants for the first time. Got them with a broken zipper. Talked to customer service and Rassel fixed it quickly. They're sending me a new pair for free and I don't have to send back the broken one. I'm from Latvia, so sending it back would be expensive. Other stuff I got was good quality, so I'll order again. The main thing is how they deal with problems.
Jana
1 reviews
This company was great.
This company was great. Had trouble returning item, site said no return, contacted Prettylittlething, got reply quick, Pocholo helped, sorted return, got refund. Thank you, 5* experience, would buy again.
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Monique Dixons
1 reviews
Absolutely impressed by Nelyn's exceptional customer service, even at 6am
Absolutely impressed by Nelyn's exceptional customer service, even at 6am. She efficiently sorted out my refund with a friendly approach. Kudos to her for delivering such outstanding service!
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Emma
1 reviews
PLT is my preferred choice. The
PLT is my preferred choice. The customer service is nice, quick to respond even with a lot of people reaching out. Big thanks to Cidrex for assisting me with my order.
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Robin
1 reviews
I had issues with returning my order.
I had issues with returning my order. I reached out to Pretty Little Thing's customer service right away, and I got a response within 24 hours. They sent me a link, which made my return quite simple and easy to handle. Thanks to Asha for being really helpful and understanding.
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Colleen Lawton
1 reviews
I received the wrong loungewear from this company
I received the wrong loungewear from this company, and when I reached out to rectify the mistake, they insisted I return the incorrect item. Unfortunately, due to impending travel plans, I couldn't comply with their request. This experience left me deeply dissatisfied with their service. I have no intention of ordering from them again and would caution others against doing so. Overall, a disappointing and frustrating encounter with their customer service.
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Trustpilot
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United Kingdom 49-51 Dale Street Manchester M1 2HF
Own this company?
Claim & RespondReviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
Clothing
Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.
PrettyLittleThing.com is 178 out of 331 best companies in Clothing on RealReviews.io
PrettyLittleThing caters to the online-savvy shopper, offering a vast array of fashion-forward products inspired by runway trends and celebrity influences. With a commitment to affordability and accessibility, the brand releases hundreds of new items daily, ensuring customers always have fresh options to choose from. By staying on the pulse of fast fashion, PrettyLittleThing aims to eliminate "nothing to wear" dilemmas and empower customers to own their style effortlessly. Their mission is to democratize fashion, providing stylish options for everyone, regardless of budget. With PrettyLittleThing, customers can confidently express themselves through their clothing choices, embracing trends with ease.
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Suggested companies are based on people’s browsing tendencies.
PrettyLittleThing caters to the online-savvy shopper, offering a vast array of fashion-forward products inspired by runway trends and celebrity influences. With a commitment to affordability and accessibility, the brand releases hundreds of new items daily, ensuring customers always have fresh options to choose from. By staying on the pulse of fast fashion, PrettyLittleThing aims to eliminate "nothing to wear" dilemmas and empower customers to own their style effortlessly. Their mission is to democratize fashion, providing stylish options for everyone, regardless of budget. With PrettyLittleThing, customers can confidently express themselves through their clothing choices, embracing trends with ease.
Key Details:
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