Pollfish.com Reviews - 27

Connecting with IT professionals worldwide

Connecting with IT professionals worldwide for survey feedback has been a frustrating experience, especially with challenges on platforms like LinkedIn. The difficulty in establishing connections and requesting survey participation from people has led to a prolonged process, potentially taking months to connect with a hundred respondents. The conventional methods have proven to be inefficient. However, with PollFish, the experience has been vastly improved. The platform facilitates the quick administration of surveys to a targeted audience, allowing researchers and students to receive responses within the same day from a hundred participants. Moreover, PollFish offers more affordable pricing options for students and researchers, making it a more accessible and efficient solution for survey-based research in the IT field.

I'm a big fan of Pollfish!

I'm a big fan of Pollfish! Their survey building tool is incredibly intuitive, making it easier to create surveys compared to other platforms I've used. The audience targeting and filtering options for completed surveys are top-notch, providing nuanced control over the data I collect. But what truly sets them apart is their outstanding customer support. The chat feature is fast and responsive, with real humans on the other end. Even their email support is effective and helpful. I appreciate their transparency in sharing updates and improvements they're making to the tool. Whenever I've suggested new features, I feel like they genuinely listen and value my input. Plus, the pricing is fantastic compared to other survey tools. Pollfish is a winner in my book!

This software? It's got everything

This software? It's got everything I needed, and then some. Seriously, they've got features for days – even the ones I didn't know I needed until later down the road. But here's the kicker – their review process? Caught a glitch in our survey, saved us some cash. Talk about fantastic! These folks genuinely give a darn about their customers. Top-notch customer experience right there.

This platform is an ideal option

This platform is an ideal option for creating surveys. However, the best part is definitely the customer service. They are available 24/7 on the chat, always ready to give fast and efficient answers to any inquiries - either basic ones or more complex ones! It's an exceptional choice both for small-scale surveys or bigger projects with a global reach. Highly recommended!

Pollfish offers great tools with clear pricing.

Pollfish offers great tools with clear pricing. The "Basic" plan is free and has all I need for surveys. They make buying responses for your audience simple. The price they give you is what you pay. SurveyMonkey charged me more than expected and was hard to cancel. Finding Pollfish was a relief. Their support team answers chat messages fast and has helped me a lot.

Pollfish stands out as a crucial asset

Pollfish stands out as a crucial asset in our arsenal. The rapid insights delivery and the highly responsive Pollfish team make it an indispensable tool. The dashboard, featuring insightful trend charts for our monthly-tracked questions, adds significant value to our experience.

I appreciate pollfish for its incredibly

I appreciate pollfish for its incredibly supportive staff. The team offered valuable insights, guiding me on optimizing my survey for maximum efficiency. Their assistance proved instrumental and significantly impacted my experience.

Dude, the help and service

Dude, the help and service were the best! And can we talk about those prices? Lowkey amazing. They got the job done, and my wallet is still happy about it. Big thumbs up for excellent service and pocket-friendly vibes!

The support was very helpful and quick

The support was very helpful and quick even with the time zone issues. The team is very skilled and effective, and they provided me with useful research feedback. I’m really grateful for all the assistance!

The help and service provided

The help and service provided were excellent, and what made it even better was the low price. I appreciate the combination of quality assistance and affordability. A great overall experience!

The support was great, but the time

The support was great, but the time estimator tool needs work. It often gives wrong info and then I hear there aren't enough people in that place... so why does it say only one day?

I am fully happy with this company.

I am fully happy with this company. I would highly suggest it because of reasonable prices and reliable data. Best in market in my view.

The company's platform is easy to use and looks good.

The company's platform is easy to use and looks good. The tools for analyzing data are helpful. However, there are some problems with the design and some features are missing. Here are a few: It would be great if we could set a maximum quota for responses instead of a minimum. For example, we could say "once we have [x number] of responses from each group, we don't need any more." When you change the audience settings after starting a survey, it resets the sidebar demographics to default. It would be better if it didn't do this. It would be useful to be able to analyze two surveys together, especially if they have similar questions.

Creating custom surveys with skip logic

Creating custom surveys with skip logic, screeners, and answer piping is a breeze. The team's pre-launch feedback adds a valuable perspective. However, the premium cost is steep, limiting access to some features. Improved reporting on customer pivots would enhance the overall experience.

My experience with the company was

My experience with the company was positive. The survey process was swift, and the chat support provided excellent assistance. I appreciated the efficiency in conducting the survey and the responsive customer service through chat.

The survey completion fell short

The survey completion fell short within the allotted time, and querying customer service revealed an explanation citing open-ended questions. The inability to provide a definitive count on valid responses, coupled with a lingering number categorized as indecipherable, left me dissatisfied with the overall experience.

I ran a survey on Pollfish

I ran a survey on Pollfish.com with a screener question for a specific occupation. Unfortunately, the free-form responses I received were not relevant to the occupation, with answers like "I don't know because I am not really X occupation" and "I use data scraping." This raised concerns about the accuracy and reliability of the data and the respondents. It's crucial for survey platforms like Pollfish.com to ensure the quality of responses to maintain credibility and usefulness for researchers. The discrepancies in the data collected can be problematic when making important decisions based on survey results. I hope Pollfish.com takes measures to improve the screening process and verify the authenticity of responses to deliver more reliable and valuable survey data.

I faced issues with collecting the

I faced issues with collecting the sample as we fell short of the goal, and the time taken for collection was lengthy. Moreover, Pollfish didn't monitor the sample properly, leading to days without any surveys collected. I also have uncertainties about the final cost of my sample. While I acknowledge that my target and survey were challenging, I believe Pollfish could assist me with other studies. I'd like to have a conversation to explore how we can align our interests with Pollfish more effectively.

Waited a whole month for just 250

Waited a whole month for just 250 survey responses. The survey data kept getting wiped just when I thought it was almost done. The obtained responses were unhelpful, possibly due to a lack of local expertise in our specific topic (fantasy sports in Saudi Arabia). Disappointed with this experience, although they've been more helpful in other markets like the UAE.

The surveys are really bad

The surveys are really bad, always disqualifying you for no reason. It's a waste of both time and money, and I won't be doing a Pollfish survey again. Total waste! To Pollfish: If you want to improve, you need to make better surveys and actually pay the people who take them. Otherwise, this review stays up, whether you like it or not.

Encountered several challenges, notably

Encountered several challenges, notably the discovery of the IR rule, which, once understood, required additional planning. Unfortunately, this led to survey results being distributed across 4 surveys, significantly increasing the workload for data analysis.

PollFish is facing scrutiny for

PollFish is facing scrutiny for its use of AI in market research, leading to the rejection of what appears to be good data. The AI employed in market research is criticized for generating a significant number of false positives, resulting in the dismissal of valid data alongside the problematic entries. Members affected by this issue lack recourse or a means to dispute survey rejections or unpaid submissions. There are calls for investigation and potential fines for PollFish's practices, with suggestions of a class-action lawsuit against survey publishers. Complaints about these problems are prevalent online, highlighting the frustration and dissatisfaction among users. The rejection rate for survey submissions on PollFish is reported to be around 30%, causing concerns for respondents, particularly those with a known history or lower scores who may face more frequent rejections. While there is a legal argument for failure to pay for services rendered, pursuing legal action is considered challenging, costly, and a class-action suit may be unlikely due to the scale required for lawyers to take on such cases.

this one's a total dud

this one's a total dud. You put in the effort, complete their surveys, and guess what? No payout. Every time it's some lame excuse. I've tried it on a bunch of sites – Dutchcorp, Firefaucet, Coinpayu – and nada. Zilch. They're just after your data. If you stumble upon Pool Fish in your research, turn around and run. Not worth the headache; you're not gonna see a dime.

I'm disappointed with the company's

I'm disappointed with the company's service as the data quality for my surveys was significantly low. Numerous fake responses and indiscriminate clicking undermined the integrity of the results, leading to a waste of $700. This experience has left me unsatisfied with the effectiveness of their survey platform.

This company is an absolute scam

This company is an absolute scam - please do not waste your time by completing their surveys. They almost always reject submissions after you've dedicated your valuable time to completing them. It's no wonder they are undoubtedly the worst survey company!

I recently tried this new

I recently tried this new platform and was pretty impressed. It’s super easy to set up and use; I had everything running smoothly in no time. The results came in fast, which was a huge plus. It’s got all the functionality of a big-name service but you do everything yourself. I like the control it gives me. I’m definitely sticking with it for future projects.

I recently tried this survey

I recently tried this survey creation tool and while the setup was pretty cool, using it turned out to be a nightmare. I wanted to make a few small changes, like deleting a question or fixing a typo, but couldn't once the survey was launched. And there were hardly any responses! It’s frustrating because I don't want to resend the survey link to my audience and come off as a spammer. Even Google Forms, which is free, lets you edit after publishing. This really messed up my survey and left me super disappointed.