Oakley Standard Issue Reviews - 10

The customer service is truly excellent

The customer service is truly excellent. I initially had to return my pair because, regrettably, I ordered the wrong color without paying attention. On my second attempt, I received an XL instead of a regular frame— entirely my fault. However, when I finally received the correct pair, I was overjoyed with the fitment and quality. From that point on, I only purchase Oakley from this website. I absolutely love my sunglasses.

These sunglasses were my

These sunglasses were my constant companion throughout my time in Iraq. I never had to worry about them falling off, even during highly active moments, and they remained scratch-free and undamaged. I absolutely love these glasses and now find myself in need of another pair! (They survived Iraq but couldn't withstand the curiosity of my young daughter!)

Oakley has a wide range of options for everyone!

Oakley has a wide range of options for everyone! They have lots of styles to choose from. I personally like the Holbrook with prizm lenses. I just bought my 5th pair, each one different and all high quality. I suggest Oakley’s to anyone wanting a good pair of sunglasses. And as a vet, I appreciate the special pricing for those who served.

Oakley SI really nailed it!

Guys, hands down, Oakley SI got the best after-sale service ever! They reply real fast, whether it's chat or email, and their solutions are way better than I thought. Oakley SI really nailed it!

I consistently enjoy my time shopping at Oakley SI!

I consistently enjoy my time shopping at Oakley SI! Even though I know exactly what style I want, my journey from looking at products to getting my order has always been quite smooth.

I'm happy with the products when they come.

I'm happy with the products when they come. I took a star or two coz there's ZERO communication between Oakley and the customer when there's an issue with prescription. I had this happen twice. Frames were incompatible with prescription type stuff. No big deal, right? Except if you don't know there's an issue how can you fix it? When you log into your account it just says "Canceled". No explanation as to why. You have to contact CS for that. Nowhere does it say to put the prescription in manually to verify the frame you want is compatible with your prescription. That's important and useful information. If you don't need prescription lenses, they're good. With great prices. I'll still order from SI. Armed with better information due to previous failures.

My company needs a W9 to set up a vendor

My company needs a W9 to set up a vendor for any purchase above $1000. It's been three weeks and I still haven't gotten the W9. The product is really good and the staff is nice. I'll be buying from them again, but I’ll have to break our policy.

The new Oakley RX sunglasses I got

The new Oakley RX sunglasses I got from Oakley are super comfy and give me clear vision. They're just the best sunglasses I've bought. Plus, with the 50% discount for Active and Retired Military, it's a great deal for quality.

I got the incorrect shoe size initially

I got the incorrect shoe size initially, but luckily the ones I received somehow worked for my needs. Dealing with the sizing mishap was a hassle, and I didn't have the luxury of time for return hassles.

Ordered eyeglasses from the OSI

Ordered eyeglasses from the OSI website. Experienced delays in receiving production updates. After reaching out, miraculously, they provided a shipping status with tracking the next day. However, the supplied tracking link indicated that the item did not exist. Despite waiting a few more business days, the shipping details remained unchanged. Regrettably, I could never obtain a straight answer from their customer service department regarding my eyeglasses.