Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Accessories

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Claires.com is 37 out of 37 best companies in Accessories on RealReviews.io

Customer reviews

Sort

  • Sort by:
  • By relevance
  • By date
  • By rating (low to high)
  • By rating (high to low)

Summary

Claires.com has a 2.1 - star rating from 10 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    20%

    2 reviews

    2 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    10%

    1 reviews

    1 reviews

  • 2 stars

    10%

    1 reviews

    1 reviews

  • 1 stars

    60%

    6 reviews

    6 reviews

  • n

    natalie m.

    1 reviews

    United Kingdom

    I took my 3 1/2 year old daughter to get

    I took my 3 1/2 year old daughter to get her ears pierced and I can’t speak highly enough of the girls there. Vicky and the other lady (I didn’t catch her name) were great, patient, and so sweet. My daughter is really happy, even though she was quite scared at first. You girls are wonderful, thank you so much xx

    0 comments

    Replying to natalie m.

    The comment must be at least 10 characters.

  • J

    James

    1 reviews

    The silver rhinestone linear twist fringe 3

    The silver rhinestone linear twist fringe 3 inch drop earrings are stunning. They showed up before I thought they would.

    0 comments

    Replying to James

    The comment must be at least 10 characters.

  • J

    Jake B.

    1 reviews

    United States

    Best friends pastel ombre heart pendant necklaces

    Best friends pastel ombre heart pendant necklaces are absolutely fantastic. Amazing value and speedy delivery.

    0 comments

    Replying to Jake B.

    The comment must be at least 10 characters.

  • R

    Robyn

    1 reviews

    My two frends and I booked slots

    My two frends and I booked slots for permanent bracelets. The staff struggled to attach mine and admitted lacking proper training. I should've reconsidered then. I picked a $169 bracelet which broke off in just 2 weeks. It was so thin that I didn't even notice it fell off, and Claire's refused to address the issue, claiming they could only replace it if lost within the initial days. It's been 2 weeks now. Permanent bracelet? Not really. It's better to save your resources and avoid the hassle by steering clear of them.

    0 comments

    Replying to Robyn

    The comment must be at least 10 characters.

  • K

    Kayla

    1 reviews

    It's currently 11:30, and the store still

    It's currently 11:30, and the store still hasn't opened as I anticipated. I opted for online ordering, only to find myself waiting with uncertainty about when an employee will arrive to unlock the doors for my pickup. The system advertised a two-hour pickup window, with stated operating hours from 10 am to 8 pm, yet here I am, questioning the logic behind a system that allows for such situations with no staff present for business commencement. This experience has left me questioning the value of my time and the reliability of the service.

    0 comments

    Replying to Kayla

    The comment must be at least 10 characters.

  • A

    Anonymous

    1 reviews

    I've experienced consistent letdowns

    I've experienced consistent letdowns with Claire's in Ireland. Purchased a pricey Stitch backpack for my daughter, and within three weeks, the zipper gave out. Also, spent €12 on an anklet that broke after just three wears. Additionally, in most stores, there's a lack of engagement in loyalty programs, with no one bothering to ask for phone numbers or emails to accrue points.

    0 comments

    Replying to Anonymous

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • K

    Keziah Holcomb

    1 reviews

    Save your time and money elsewhere.

    Save your time and money elsewhere. The website and app are far from user-friendly. The products are prone to breaking, and some earrings don't even connect properly. The discounted prices are reflective of cheap materials, so don't expect durability. Consider investing in higher-priced items with better quality if you're looking for products that will last longer.

    0 comments

    Replying to Keziah Holcomb

    The comment must be at least 10 characters.

  • L

    Lidia Andersen

    1 reviews

    This deceitful company illicitly exploited

    This deceitful company illicitly exploited my personal information, inundating me with unwanted SPAM. They pilfered my email, enrolling me in their promotions without consent. Despite unsubscribing, the relentless SPAM persists, creating an unsettling and intrusive experience.

    0 comments

    Replying to Lidia Andersen

    The comment must be at least 10 characters.

  • A

    Anonymous

    1 reviews

    I got a fake fifty dollar bill from

    I got a fake fifty dollar bill from a Tulsa store. They didn't fix it, and now my thirty dollar buy became an eighty dollar one. They'd call the cops if I gave them a fake bill, but when they give me one, I'm just supposed to deal with it.

    0 comments

    Replying to Anonymous

    The comment must be at least 10 characters.

  • C

    Chloe Mae Borneman

    1 reviews

    I was refused service at this store simply because I'm 17 and wanted to buy earrings

    I was refused service at this store simply because I'm 17 and wanted to buy earrings. It's frustrating to be discriminated against based on age for such a simple purchase.

    0 comments

    Replying to Chloe Mae Borneman

    The comment must be at least 10 characters.

Rating on other websites

  • Trustpilot

    1.8

  • Sitejabber

    1.2

  • Yelp

    3.1

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Accessories

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Claires.com is 37 out of 37 best companies in Accessories on RealReviews.io

About Claires.com

Claires.com offers the latest trends in accessories, jewelry, gifts, and teen fashion, with exclusive in-store savings available at their Florence Mall location in Northern KY. Customers can enjoy ongoing Mega Sales in-store and take advantage of online-only steals with convenient buy online, pickup in-store options. Additionally, Claire's provides earlobe piercing services, accommodating multiple piercings. As part of a current promotion, customers who get an ear piercing and sign up as Claire's Loyalty members receive free earrings for an entire year. With monthly email codes, patrons can redeem their free earrings, enjoying a $200+ value over the course of a year.

Key Details:

  • Location: The company is headquartered in Florence, Kentucky, United States.
  • Founders: Claires.com was founded by Rowland Schaefer.
  • Foundation Date: The company was established in the year 1961.
  • Translation language
Visit website