Mytapscore.com Reviews - 10

I can't praise enough the professionalism from beginning to end.

I can't praise enough the professionalism from beginning to end. The testing was easy and the guidelines were clear. Getting my results was right on time and full of detail. After looking at my report, I started a chat to ask a few questions, expecting to talk to a bot, but instead, I got Robin. She was amazing at answering my questions and really made me feel comfortable with the quality of my water. I did my homework before choosing Simple Lab, so I expected good service, and I got even more than that. This company sets the standard that all others should aim for. I also found out my report will be on their site forever, which is comforting in case I need it again. You can trust that you'll be pleased with both the product and the service.

Tap Score provided a good service

Tap Score provided a good service overall. The instructions were simple to follow, and the return process was convenient with the provided boxes and postage. Customer service was great too. Unfortunately, my initial samples were sent during a cold snap, causing them to freeze and become unusable. Tap Score promptly contacted me about this issue and offered a refund or a replacement kit. I opted for the replacement kit, and everything went smoothly from there. The results were helpful and detailed. I would recomm

Tested the company's well

Tested the company's well water testing services, and discovered lead and coliform bacteria in our water. Had a bunch of questions which were answered sufficiently and quickly on chat. As far as the accuracy of their testing services goes, we will do more testing as we get the issues rectified, so will advise if there are any substantial discrepancies, although it sounds like levels can fluctuate.

Finding the right water filtration can be hard

Finding the right water filtration can be hard with so many sales tricks. Tapscore gives honest, clear details and GREAT support in explaining results and picking the right filter without pushing sales. A real expert helps you understand everything, making it easy to choose without spending too much. They helped me save alot of money by avoiding unneeded extras for our whole house system.

I needed a detailed water test

I needed a detailed water test, and the service they provided covered everything I was looking for. The whole procedure was simple. They send you everything, along with a return label. The directions are straightforward. The turnaround time was fair – fast enough for what I needed. Customer service is also solid. I had a question and got a fast, thorough response. Definitely recommend.

Easy process.

Easy process. Fast delivery of kit and updates on timing for results (some test’s evaluation takes longer than others) and notice when results are out. Website - straightforward. Clear details on what the tests show and possible solutions for problems. Scores are compared with various standards, like epa, CA. Help line was great since I messed up a package mailing.

This company's process

This company's process is a breeze and super organized. I can easily check my water reports online, even the old ones. It's a big deal for us living out in the boonies with our own well. Tech support has been a lifesaver with their great advice and guidance. They really know their stuff when it comes to treating our water in this unique setting.

Simple pick-up and drop-off with clear results.

Simple pick-up and drop-off with clear results. My son had a urine test, and it revealed high levels of Cadmium and Radon, so I’m trying to figure out where it's coming from. The Radon levels at the main water faucet seem to be in the "safe" range, but more testing is needed, still, this is very helpful.

Tap Score was great!

Tap Score was great! They helped me a lot with my well water bacteria issue. Kelly was super helpful and responsive. Really good company with good ethics.

That does sound quite

That does sound quite perplexing! It's crucial to have accurate water test results, especially when it comes to potentially harmful substances like fluoride. The inconsistency between the initial test and the retest is concerning. It might be a good idea to contact the testing company to clarify and ensure the accuracy of your results. Water quality can vary, but such significant differences warrant further investigation to ensure your well water is safe.