Morningsave Reviews - 28

I had a reconditioned

I had a reconditioned scooter from meh.com, initially attracted by the seemingly reasonable price and my past positive experiences with reconditioned items from them. However, my enthusiasm waned upon receiving a disappointingly filthy scooter that appeared far from reconditioned. Subsequent disappointment arose when the defective scooter struggled on even slight inclines. Although faced with a frustrating $200 return shipping cost, Ashley from customer service did eventually offer a solution by generating a shipping label, which saved the day. Despite my initial inclination to cancel my membership, the customer service ultimately proved commendable.

I ordered a lovely pair of earrings from Morning

I ordered a lovely pair of earrings from Morning Save but ended up receiving the wrong ones. It was disappointing, but fortunately, Caitlin was handling my case! I heard back from her within 24 hours after I filed my complaint, and she was both helpful and polite. I sent her photos of the incorrect earrings, and she quickly apologized and arranged a refund that same day. Thanks, Caitlin! Customer service is something I'm passionate about too, and you really stand out. Keep up the good work! I'll be placing another order when something catches my attention. The world could use more people like Caitlin!

I encountered a problem with my order.

I encountered a problem with my order. I received a demo product that had already been opened and used, with "Demo" marked on the box. However, Angela handled the situation well. She was quick to respond, gave clear instructions, and was very understanding. She made sure everything was sorted out and followed up. A new product was sent, and I’m happy with the outcome, thanks to Angela's help!

I faced a slight hiccup figuring

I faced a slight hiccup figuring out how to apply my coupon to the order. However, Sean's prompt and helpful response guided me to the right spot for entering the code. He also informed me that once the order is placed, the code can't be applied. This swift assistance left me thoroughly pleased.

I had a nice experience with MorningSave.com

I had a nice experience with MorningSave.com customer service! I ran into a major issue with my latest order, and the team was fast, helpful, and kind in solving my problems. This really shows what a company stands for regarding their support. Good work to the team and I really appreciate it!

Jackie was really supportive and went beyond what I expected

Jackie was really supportive and went beyond what I expected, even asking me to test the product more to get more info. Once it was clear the product was faulty, Jackie quickly processed a full refund, which I received just a few days after. Great service! Thanks Jackie.

I had a problem with my

I had a problem with my delivery, but they fixed it. I thought I could get a replacement, but they only give refunds for lost packages. My last review was wrong. Morningsave sorted it out and explained everything. I'm thankful they got in touch with me.

I really appreciate the prices!

I really appreciate the prices! The products are fantastic as well. I ran into a little trouble with one item, but the customer service handled it swiftly and in a professinal manner. They made sure everything was taken care of, which was really nice!

Caitlin was really nice and got back to my emails super fast.

Caitlin was really nice and got back to my emails super fast. She acted very proffesional and helped me sort out my problem. I’m glad for all the support she gave. Morning Save backs up what you buy, and I will for sure shop with them again.

I really value the quick replies and how Sean handles

I really value the quick replies and how Sean handles the work to fully help with my case. He made sure everything was clear and took care of all the details in a professional way. It was a great experience working with him.

I contacted them to return a product I bought because I wasn’t happy with it.

I contacted them to return a product I bought because I wasn’t happy with it. Angela answered my message nearly right away and refunded my account for the cost of the item. I didn’t even need to send it back. Great service.

I was genuinely surprised by the swift

I was genuinely surprised by the swift response and prompt credit issued to my card for a faulty purchase. The customer service exceeded my usual experiences, standing out as remarkably efficient and accommodating.

I really like how they handle things.

I really like how they handle things. Ashley's quick responses and the smooth way she deals with everything really stand out to me. I've told some friends about MorningSave because I'm happy with what they do.

CJ assisted me with a problem I had with my order.

CJ assisted me with a problem I had with my order. I had made an error while ordering a product. I sent an email for help and CJ was quite supportive. CJ replied quickly and offered to resolve all my issues!

Ashley W. was a nice help in customer support!

Ashley W. was a nice help in customer support! She quickly found the issue I had and looked into my previous orders to ensure everything was fine. We really need more people like her in customer service!!

I bought a product, and a week later

I bought a product, and a week later, I noticed the price dropped. I reached out to them to ask if they could refund the price difference. They replied without delay and refunded me the $10.

Although I had a problem with my order

Although I had a problem with my order, CJ was really helpful. The replies were fast and the issue got sorted easily. Knowing the support is reliable makes me confident to order again.

I'm very happy with the great offers

I'm very happy with the great offers on this site, and the customer service I got from Angela was very helpful in answering all my questions. I would definitely recommend Morning Save.

Jackie helped me with my return

Jackie helped me with my return and was quick to respond to my request and very professional!! Thanks a lot, Jackie!

Despite a slight hiccup in my order

Despite a slight hiccup in my order, Angela's outstanding customer service efficiently addressed the issue, clarifying any confusion on my end. The headphones, while not disappointing, also contributed positively to my overall experience.

I acquired the Merkury Innovations

I acquired the Merkury Innovations Smart Wi-Fi LED Strips with the exciting prospect of enhancing my bookcase display with vibrant colors. Despite the appealing range of colors and convenient remote control via my phone, the individual plug requirement for each strip proved inconvenient. Unfortunately, this aspect hindered the overall experience and functionality, leading to some disappointment in the product's design.

Although the product worked okay

Although the product worked okay, Morning Star keeps charging my Visa even after I paid everything. I had to block payments but don't know how to get a refund for the extra charges. I left a message and hope they'll get back to me soon.

Struggling to terminate my

Struggling to terminate my monthly subscription, and it's been a frustrating experience! Highly irritated with the cancellation process.

I tried to remove my account

I tried to remove my account, but it just won’t let me. I can’t even take off my payment info, and I really don’t want my card info saved on any site. Can you please just delete my account?

I've been a member since 2015 and

I've been a member since 2015 and frequently ordered from this company. Recently, I purchased a three-piece luggage set, and the middle-sized suitcase's wheel broke on its first use. The second wheel came off during my return flight, and the entire mechanism fell apart. Despite reaching out, their response was inflexible, citing the expired 90-day warranty. Requesting a replacement, not a refund, was met with denial. Their customer service simply reiterated the warranty limitation, ignoring the practicality of travel anticipation. With numerous alternatives available, this lack of consideration led me to reconsider my membership.

Ordered 2 initial necklaces in silverplate

Ordered 2 initial necklaces in silverplate. Finally got them after waiting a while. Discovered one chain had a 2-inch uncoated section. Informed them, asked for a replacement. Dealt with a lengthy process of sending pictures and after all the back-and-forth, they said it's out of stock, offering a refund for just one. Now, one initial pendant has no chain. Won't consider ordering from them again. Amazon is a much better option.

Ordered a smart scale, but it doesn't

Ordered a smart scale, but it doesn't sync with my Android phone, a crucial detail missing from the product description. Attempting to return it revealed Morning Save won't cover the return shipping costs. This lack of transparency about outdated products is disappointing. Unhappy with my experience, and won't consider ordering from them again.

Ordered 2 Queen size comforters

Ordered 2 Queen size comforters, got a twin mattress cover in return. Company's solution? Keep the useless cover as compensation, but I must reorder the comforters myself. What kind of customer service is that? Declined to reorder. Disappointing experience.