Major-Lutie.com Reviews - 8

I’ve been using my power rack daily since

I’ve been using my power rack daily since I set it up and it’s been really good. The frame is solid and feels well-made. The bench works well, and the added accessories like the mono lift are useful. I swapped to titanium pulley wheels and the setup felt even better. At one point, I noticed I was missing a tiny plastic part for an upgrade. I was able to send them a photo and some drawings, and they sent me the exact part without any extra charge. Thanks, major fitnes!

My whole experience with Major Fitness has been

My whole experience with Major Fitness has been very good so far. Their online customer support replied to my questions right away, placing the order was simple, and putting together my new cage was easier than I expected. They checked in to make sure I had no other questions and even gave me some free stuff for sharing my thoughts on their process.

The Raptor rack arrived promptly

The Raptor rack arrived promptly, within days of ordering, and was well-packaged. Functionality exceeded expectations, offering impressive versatility. Highly recommended for anyone in the market for a new rack. Swift delivery and outstanding performance make it a top choice!

Customer service was good.

Customer service was good. Putting it together was simple! No problems. Took about 3 hours. Seems strong and tough! Just one suggestion, make the instructions easier to read by printing them bigger. Overall, I'm impressed and excited to use it every day!

Shopping on the site was simple and straightfoward.

Shopping on the site was simple and straightfoward. Delivery was very quick, and I'm happy with the weight bench I got. Made with solid materials and looks really strong. Customer support has been helpful, I would buy from them again.

Еhe parts were stamped incorrectly

Fortunately, I hired someone experienced with these racks who noticed that the parts were stamped incorrectly. Their expertise prevented potential assembly issues, and I appreciate the valuable insight they brought to the process.

The order arrived within a reasonable timeframe

The order arrived within a reasonable timeframe, but two crucial parts were severely damaged, rendering them unusable. Despite requesting replacement parts, they have been sitting at the loading dock for six days. This delay is disappointing, especially considering the significant amount spent on the order. The handling of mistakes is crucial for any business, and this situation calls for a more expedited resolution.

Their stuff used to be

Their stuff used to be good for the price, but now it's not worth it. I complained about something I bought that was messed up, but the customer service didn't do anything to fix it. This isn't the first time their stuff has let me down. I'm not buying from them again.