Ezee Flights Reviews - 69

This company is highly questionable

This company is highly questionable, and I strongly advise against engaging with them. The positive reviews on Trust Pilot appear to be fabricated, with only one out of numerous 5-star reviews being from a verified reviewer. It seems they manipulate Trust Pilot to attract unsuspecting customers searching for flights on Google. Checking alternative platforms like Yelp or Google reveals a consistent track record of dubious business practices, earning them a mere 1.3 stars out of 5 on Google. My personal encounter with EzeeFlights.com on Feb 24, 2024, was disconcerting. After booking a round-trip flight for $1,575, I received a confusing series of messages from someone named Rachael, supposedly from Ezee Flights. Despite their initial confirmation request, they later claimed I hadn't booked a round-trip flight and demanded an additional $600 for cancellation, a fee I found unreasonable given the short duration of our interaction—less than 30 minutes. Requests for a refund were met with refusal, and communication ceased abruptly. Disturbingly, a thorough investigation into EzeeFlights through the California Secretary of State yielded no record of their existence or business registration under the provided EIN of 45-3582639, as listed on their website. This discovery, coupled with similar negative experiences reported on Google and Yelp, has led me to take legal action against them through a class-action lawsuit. Beware of this company's questionable practices and exercise extreme caution before considering any transactions with them.

Scam from India

This Company is based on New Dehli, India. They are praying on people looking for a lower rates on travel. When you book you're giving their sales people who are paid on commission your money. If you want to cancel they won't let you. Scam alert! Don't book with this company. This is a scam. Stay away from these people. If you filter all the 5 start reviews on Trust Pilot, only 1 is a verified reviewer. The rest are unverified, and they leverage trust pilot to lure customers when customers are searching for flights on Google. Look at Yelp or Google. You'll find a long history of predatory business practices, 1.3 stars out of 5 on Google. They will collect your money and refuse to book the flight or provide a refund. 30 min after purchasing a flight 9n EzeeFlights via a search on Google Flights Rachel from EzeeFlights contacted me. She only wanted to confirm the names and DOB of all the travelers which I already provided. Once I write to confirm, she informed me this was a one-way $600, which point I asked for a cancelation. The whole interaction took 30 min, and once I asked her to cancel and provided a refund, she said I'd be charged a $600 cancelation fee, 50% of the flight cost. When I insisted on getting a full refund, she told me that I should "think about it" and stopped communicating with me. The following morning, she sent me a confirmation of my booking. She had booked the flight anyway after I asked for a refund.

FRAUD

This company is a fraud. I attempted to book a flight to Jamaica I asked If I could use 2 different cards one I paid 399.00 when attempting to use the other card it kept declining so I was told to wait for the next day the agent name was Antonio when trying to process the payment again on my card as well as my friend it still declined. We tried several options even PayPal, zelle cashapp nothing worked I said well nothing is working what's gonna happen to my 399.00 he said it will get refunded to my card this happened the end of Aug and I still haven't gotten my money back. I am now trying to dispute it with my bank DO NOT USE THEM THEY ARE A FRAUD I gave a 1 because I had to in order to post this they deserve a zero

This company operates deceitfully

This company operates deceitfully through an Indian call center, deceiving customers like me. After payment, suspicions arose about the legitimacy of "Miguel Alvarez." Despite seeking an immediate refund, he deferred, promising tickets in 24 hours. Now, after the deadline, no tickets or response. Disappointingly, I must re-book directly with the airline and dispute the charge. Google Flights' association with such dubious entities is regrettable, especially considering the minimal $17 savings on my flight.

I booked a flight and encountered an

I booked a flight and encountered an issue with my first credit card. Despite receiving confirmation for the second card, a call informed me of a refund due to a lack of credit card confirmation. While they could issue a refund promptly, rebooking required an extra $30, and customer service couldn't provide clear explanations. The process seemed unnecessarily convoluted, leaving me perplexed about the logic behind their actions.

I attempted to book a flight with this

I attempted to book a flight with this company for about $1000. Following payment acceptance, I received an unexpected email claiming a conversation occurred, leading to a refund decision without any dialogue. Now, my $1000 is held up, and with the delay, flight prices may surge. Avoid booking with them or any third-party flight booking service.

Wow. This company is terrible.

Wow. This company is terrible. It's like they're all the same - just scams. They take your money for booking a flight, but then they never actually book it. And when you ask for your money back, they refuse. I booked a return flight back in February, and I'm still waiting for a refund. It's unbelievable...

They seem to be quite untrustworthy.

They seem to be quite untrustworthy. They promote a flight with a certain price. Later, it's either unavailable or they claim it's without luggage and extra fees. Then they mention that their website is not up-to-date and the offer online is no longer valid.

100% SCAM

My tickets never materialized, and all attempts at communication were ignored. Forced to resort to a credit card chargeback. Despite Google Flights association, this site is a sham. Trust your instincts and steer clear.