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Shopping & Fashion

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The Children's Place is 855 out of 913 best companies in Shopping & Fashion on RealReviews.io

Customer reviews

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Summary

The Children's Place has a 2 - star rating from 5 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    20%

    1 reviews

    1 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    20%

    1 reviews

    1 reviews

  • 1 stars

    60%

    3 reviews

    3 reviews

  • A

    Anonymous

    1 reviews

    United States

    I spent several hours on Saturday putting together

    I spent several hours on Saturday putting together outfits for my Grandsons. Tab was there to assist me! She was very polite, kind, and so helpful. I’ve never had such good customer service before. She helped me pick out the right items and I got a great deal for my money. Tab, you rock! A1 customer service!!!

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  • A

    Anonymous

    1 reviews

    United States

    I ordered something, but one item wasn’t included.

    I ordered something, but one item wasn’t included. There is no contact number, so I emailed them. After about a month, I finally got a reply saying they’d send a replacement. Since then, nothing has happened (order made in Oct 2024). I tried emailing again, but got no response. It's unbeleivable that they take your money and don’t send what you paid for, and then just ignore your attempts to fix it.

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  • H

    Haleigh Joest

    1 reviews

    United States

    This company needs to update their policies

    This company needs to update their policies to make returns and exchanges easier by using a credit card. Instead, they require a physical receipt. I had to spend 30 minutes on the phone with someone in India before they could email me a copy of my receipt just to make an exchange. It’s time to move forward and let customers return or exchange items with their credit card! I won’t be shopping here again.

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  • H

    Haleigh

    1 reviews

    United States

    This company needs to update their return policies

    This company needs to update their return policies to let customers use their credit card for exchanges or returns. Instead, they require a physical receipt. I wasted 30 minutes on the phone with India just to get an emailed copy of my receipt for an exchange. It’s time to move forward and let customers do returns or exchanges with their credit card! I won’t be coming back.

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  • C

    Courtney

    1 reviews

    Canada

    I can't believe how many emails I got every single day

    I can't believe how many emails I got every single day, 40 or more! And they were all DUPLICATED. Seriously? I won’t be buying from here again after they cluttered up my inbox with endless promos... just ruined everything and I won't ever shop here again because it's so annoying.

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Rating on other websites

  • Trustpilot

    1.3

  • Yelp

    2.2

  • Sitejabber

    1.6

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Shopping & Fashion

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

The Children's Place is 855 out of 913 best companies in Shopping & Fashion on RealReviews.io

About The Children's Place

The Children’s Place is a specialty retailer of children’s apparel, offering quality, value, and style for newborns to pre-teens. Founded in 1969, it provides private label and branded products designed to celebrate childhood and suit any occasion. The company owns Gymboree, known for playful, colorful collections, as well as Sugar & Jade, which focuses on empowering tween girls. PJ Place was introduced as a pajama destination for all ages, including adults. Together, these brands offer inclusive apparel options that support growing families with confidence and style.

Key Details:

  • Location: The company is headquartered in Secaucus, NJ, United States.
  • Founders: The Children's Place was founded by David Pulver, Clinton Clark.
  • Foundation Date: The company was established in the year 1969.

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