Cartrawler.com Reviews - 92

Big thanks to them! 😊

I walked into Goldcar not knowing what to expect, given my past car rental nightmares. But, wow, was I pleasantly surprised! The staff was friendly and super organized, making the whole process a breeze. I felt they truly cared about getting things right. Returning the car was just as easy, and I was amazed at how quickly they refunded my deposit. It's rare to find such efficient service these days. After dealing with so many hiccups elsewhere, this experience was like a breath of fresh air. Goldcar really turned my car rental woes around.

Can't thank them enough

When we arrived at Whitsunday Coast Proserpine airport, we realized the car we booked was too small for our group. Panic mode activated. Then Sue came to the rescue. She was super friendly and really cared about sorting us out. She went above and beyond to get us the right vehicle, even though we hadn't planned properly. Her patience and willingness to help made our trip start off on a great note. Thanks to Sue, our group was able to travel comfortably. She really saved the day with her helpful and lovely attitude. Can't thank her enough.

Definitely plan to continue

I booked a car with this company again, and as always, they were super professional. They made the whole process really easy, which is why I keep coming back. The only hiccup was that the previous user must have been a smoker, because I found some cigarette ash on the passenger side. Not a huge deal, but worth mentioning. Apart from that, everything was smooth sailing. The staff is always friendly and helpful, and they make sure I have a good experience every time. I use their service at least once a year and definitely plan to continue.

KIA Soul is something else!

Man, this KIA Soul is something else! I mean, I've driven a lot of cars, but this one really stands out. The guy we returned it to, super friendly. He was genuinely interested in our trip and wanted to know if we had any issues with the car. None at all, it was smooth sailing the entire time. It felt like he actually cared, not just doing his job. That kind of service is rare these days. The car itself was comfy and reliable, made our journey a breeze. If you're thinking about renting or buying, I'd say go for the KIA Soul.

Definitely recommend

I recently rented a car and had a pretty smooth experience. The car was clean and in great condition, which was a big relief. When picking it up, I was given an option: either put down a 900 euro deposit or pay 49 euro for full insurance. I went with the insurance for 49 euros, and it was totally worth it. No need to stress about any damage or accidents, which was a huge load off my mind. Overall, it was a straightforward and hassle-free experience. Definitely recommend for anyone looking for a reliable rental service.

Everything worked out perfectly.

I recently booked a rental car through CarTrawler via my airline's website. The price was way better than my usual car rental place. The whole process was super easy and smooth. Ended up with an AVIS car, exactly the type and model I paid for. Did the online preregistration, so there was hardly any paperwork when I got to the counter. Just showed my driver’s license, signed the contract, grabbed the key, and headed to the car. Within 5 minutes, I had a copy of the contract in my email. Everything worked out perfectly.

A solid experience

Just had a trip and rented a car from this place. Picking up the car was pretty easy, though the paperwork took a bit longer than I expected, especially after doing the online pre-check. But hey, it wasn't too bad. When it came time to drop off the car, it couldn't have been smoother—seriously, in and out in no time. The car itself was spotless and had a full tank of gas, which was awesome. No problems during our trip at all. Overall, a solid experience, and I’d definitely consider renting from them again.

I rented with Alamo again

I rented with Alamo again this year and it was such a breeze. Booking was super simple online, and I could put all my details in advance, which saved a lot of time. They even had a shuttle from the airport to the dealership, so no hassle there. The folks at the rental desk were quick and efficient, got me sorted in no time. They showed me the car, we did a quick damage check, and I was on my way. The car itself was in great condition, no complaints there. Overall, pretty happy with the whole experience.

Whole experience enjoyable

I recently had the pleasure of renting a car from Thrifty, and it was such a refreshing experience compared to some other companies I've dealt with. The check-in process was a breeze, and dropping off the car was just as easy. The staff were professional and friendly, making the whole experience enjoyable. Unlike my past experiences with companies like Goldcar in Alicante, Thrifty felt trustworthy and reliable. If you're looking for a hassle-free car rental, I definitely suggest giving Thrifty a try.

I rented a car with SIXT

I rented a car with SIXT and it was such a great experience. The check-in was quick and easy, didn’t have to wait long at all. We needed a bigger car for our group of four plus all our luggage—four suitcases, three backpacks, and a weekend bag—and they gave us just the right vehicle. It was clean, roomy, and in perfect shape, which made our trip super comfy. From booking to returning the car, everything went smooth. I'd definitely go with SIXT again for their awesome service and dependable cars.

I had a pretty smooth

I had a pretty smooth experience picking up my rental car. When I got to the service desk, the line was short, maybe around 10 minutes of waiting. Once it was my turn, the process was quick. I just handed over my info to the guy at the counter, and he pointed me to my car, which was already cleaned and waiting for me. The staff was super friendly and helpful, made the whole thing hassle-free. Definitely appreciated how efficient everything was. It made the start of my trip a lot less stressful.

I rented a car

I recently rented a car from this place and honestly, it was quite nice. The staff were super friendly and got everything sorted out quickly. But there was one thing that bugged me—when I had to return the car, they didn’t have a shuttle to the airport. I had to grab an Uber, and it just didn't feel safe or practical, especially with all my luggage. Other than that, the service was pretty solid and the people were great. Wish they’d sort out the airport transport thing though.

I rented a car

I rented a car from this company and it was really good. The folks there were super nice, especially the owner who helped me a lot. The car itself was in great shape, very clean and drove like a dream. Anytime I had a question or needed some help, the owner was just a call away, always ready to assist. This made everything so easy and worry-free. If you need to rent a car, this is definitely the place to go. Friendly service and reliable cars, couldn't ask for more!

Recommend for everyone

Just rented a car at 82 years old and it was a breeze. I gotta say, being able to do this gives me so much flexibility with my plans. I felt more confident arranging my meetings. The staff there were super efficient and friendly, which made the whole process smooth. Picking up the car and dropping it off was hassle-free. It’s great knowing age isn’t a barrier here. Highly recommend for anyone looking for a stress-free rental experience. Thanks for making it easy!

I recently rented a car,

I recently rented a car, and it was a breeze from start to finish. The staff were super friendly and really helped me out. Finding the car was no hassle at all, it was right there and spotless. Plus, the price was just what I was looking for. Returning the car? Piece of cake. Honestly, everything just went so smoothly. It made the whole experience stress-free and enjoyable. If you're thinking about renting a car, this place is definitely worth checking out.

The folks there were really helpful

Went to rent a car the other day, and the process was super easy. The folks there were really helpful, too. Booked a car with a navigation system, but when we got to it, there was no navi! Went back to the counter to get it sorted. The employee checked my booking and gave us a different car. Ended up with a Ford Explorer, and let me tell you, that thing was fantastic. We had a blast driving it around!👍😄

Definitely recommend Budget for anyone needing a car in Israel

Rented a car from Budget in Israel and had a great experience. Rates were affordable for both insurance and daily rental. Vivienne at the Jerusalem office was fantastic, even upgraded me without any fuss. Needed to extend my rental and she handled it quickly and smoothly. The process was straightforward, and the service was top-notch. Definitely recommend Budget for anyone needing a car in Israel.

Getting to the car rental

Getting to the car rental from the airport was a breeze! The desk agent greeted me with a warm smile and was super clear about all the coverages and charges, no hidden surprises. The car itself was spotless and packed with all the latest gadgets, which made exploring the island so easy and fun. Honestly, the whole experience was just smooth and enjoyable. Thanks a lot!

My flight got delayed by

My flight got delayed by 2.5 hours, but Drivalia still waited for me as long as I made it within 30 minutes after they closed. I managed to get there with 20 minutes left. They had everything set up, car ready and all. I was out on the road in just 10 minutes. Seriously, the service was great. Definitely recommending Drivalia to anyone who reads this.

I got in line and

I got in line and it was pretty long, but they moved it along quickly. When I finally got to the desk, check-in was a breeze. The rep knew their stuff and was super helpful. Had a few cars to pick from, all clean and ready to hit the road. Checkout? That was fast and painless too. Overall, it was a solid experience.

Got picked up at the

Got picked up at the airport and whisked away to get our car, all in no time. When it was time to head back, it was just as smooth. Dropped our bags at the airport, returned the car to the rental spot, and they quickly took us to the departures area. Super fast and convenient service.

When we booked our car

When we booked our car online, we didn't realize we could skip the airport reception desk and head straight to the car park desk. That was a bit confusing at first, but everything else went really well. Picking up the car was super easy, and the staff were really helpful. The car was clean and ready to go. Returning it was another story, though. Figuring out where to go in the car park took a bit of guesswork. I wish there were clearer signs or maybe a better map. Overall, it was a smooth experience, but those little bits of confusion could be improved. I’d definitely book with them again, just with a bit more awareness next time.

We had quite an adventure

We had quite an adventure trying to find the right rental car place. The booking confirmation said something about "aercar," and we were scratching our heads, looking for CarTrawler all over the airport. It was pretty confusing, running around with our luggage and asking folks where to go. Eventually, someone clued us in that we actually needed to look for "Aercar," not CarTrawler. That little detail threw us off and ate up a good chunk of our time. Once we finally found the right place, things went smoother, but that initial mix-up was a bit of a hassle. It would’ve been nice if the instructions were clearer from the start.

Everything smooth and easy

Every month, I find myself back at this rental spot, mainly because of CJ Bogner. CJ's just got that knack for making everything smooth and easy, ya know? The shuttle drivers? Super helpful, always ready to lend a hand with bags or directions. Returning the car is a breeze, no hassle at all. They've got a pretty solid range of cars too, good value for what you pay. But those fees, man, they catch me off guard every time. Getting hit with two different Customer Facility Fees totaling more than the rental itself? That's a bit much. But all in all, the experience is worth it thanks to the staff.

Not so much

I recently rented a car for a trip, and while the vehicle itself was perfectly fine, the experience at the rental desk wasn't the best. As soon as I got there, the staff started pushing me to buy their insurance, claiming what I had already bought from Holiday Autos wasn't sufficient. It was frustrating to deal with that right at the start of my journey. I just wanted to get on the road, but instead, I had to listen to a hard sell. It put a damper on the beginning of my trip, which was really disappointing. Overall, the car was good, but that experience at the desk? Not so much.

Really frustrating experience overall

I recently rented a car through Car Trawler and picked it up from Alamo. Everything seemed fine at first, but then I noticed they double charged me and took a deposit that I’d already paid in the Car Trawler agreement. Tried to get it sorted, but no clear timeline for the refund. Even got a call back, but it was in German, and I couldn’t understand a thing. Car Trawler couldn’t help much either. Feels like I’m stuck in limbo with no answers. Really frustrating experience overall. Wouldn't recommend if you want a hassle-free rental.

Went in thinking I might

Went in thinking I might regret it 'cause the price was too good to be true. But it turned out pretty solid! The car itself was in great shape, and dropping it off was a breeze. The staff? Really friendly and helpful. Only downside was the pickup—it took forever. We waited over an hour in the blazing sun, which was brutal. But considering there was no wait when we returned the car, I’m guessing it was just a fluke. Overall, way better than I expected for the price. Would've been perfect if not for that long wait at the start.

Booking was a breeze and

Booking was a breeze and the price was awesome. The only hiccup was finding the shuttle to the rental company since it was off-site. I wandered around a bit and finally asked a tour operator for directions. Once I got to the right spot, everything else went smooth. The rental process itself was quick and straightforward. Would definitely use them again despite the minor issue with the shuttle.

Had a pretty smooth time

Had a pretty smooth time at the rental desk, everyone there was super friendly. Drove off with the car but noticed the tire pressure was off. Brought it back, and this young guy helped us out—he checked all the tires and even gave the car a quick wash. That was above and beyond what I expected. Service was top-notch, and the staff really made us feel welcome. Definitely a great experience!

I was planning a road

I was planning a road trip and thought I had everything sorted with MEX Rent a Car. But when I tried reaching out, their contact info was all wrong, which was a real hassle. After a bit of scrambling, I switched over to America Car Rental, and let me tell you, it was a game changer. The folks there were super friendly and helped me get set up in no time. The car was spotless, and the whole process was smooth and easy. It really made my trip much more enjoyable than I expected. If you're in need of a rental, definitely consider America Car Rental. They really know how to turn a stressful situation into a great experience.