I write this review with a mostly positive result
I write this review with a mostly positive result (though not without some worries) from P&S/Emu. Yes, I did pay for express service, and yes, it didn’t arrive within a fair and reasonable time based on the Estimate time of arrival (ETA). Yes, I had some concerns, especially with my tight schedules and deadlines to meet. However, at the end of the day, P&S/Emu did manage to get my vehicle from Melbourne to Perth without any problems. The Depot Manager in Melbourne was very attentive and kept me updated. 10/10. The vehicle/equipment/driver 11/10, very professional/attentive/experienced. The Depot Manager in Perth 10/10, had many txt exchanges, even on weekends, and always replied. I picked my car up this morning at 8.30 am, and my wife and I are happy to be back on the road. Thanks P&S/Emu – my experience wasn’t perfect, especially with your customer service and the long transit times even though I paid for express, but my car arrived in good condition, and we are satisfied.
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