Bumper.com Reviews - 83

Ever been in a bind trying to track down your RV's previous owner?

Ever been in a bind trying to track down your RV's previous owner? I was too, until I stumbled upon this site promising to reveal all for just $1. Excitedly, I signed up, only to find out that after paying, there was nothing more than what I got for free. Total letdown! An hour later, I canceled my membership to prevent them from taking another cent. Don't make my mistake—keep your money and look elsewhere for reliable info on your RV's history.

Imagine this: I paid for a license plate lookup, eagerly awaited the results, and guess what?

Imagine this: I paid for a license plate lookup, eagerly awaited the results, and guess what? Zero information found! Outrageous, right? I demanded a refund immediately, but they told me it would take 24 to 48 hours. I even sent them a picture of the plate—still nothing! After digging through reviews, it seems like this company thrives on charging you endlessly. I've got screenshots and emails ready, and I'm not letting this slide. Don't fall into their trap—learn from my mistake. Avoid this company like the plague and save yourself the headache. Take action now and protect your wallet!

I signed up for a 7-day trial membership and promptly

I signed up for a 7-day trial membership and promptly canceled via email within the trial period. To my surprise, I was billed $24.37 for a full month just one day after my trial ended. Despite my follow-up email, I was informed by customer service that they had no record of my cancellation! Fortunately, they refunded my money promptly, but the whole ordeal was a frustrating waste of time. If you're considering a trial, beware: ensure you keep solid proof of your cancellation to avoid unexpected charges. Don't let what happened to me happen to you

Very convincing that for only $1, a person

Very convincing that for only $1, a person could look at the site one time without obligation. However, I was charged automatically $22.99 for the last three months. As sure as I was about sharing my information for payment of $1, apparently, I missed some finer print. You got me good, Bumper. One look and you took $70 from me. After reading the reviews, I realize that it was your deceptive and misleading approach, and I am not the only one to trust and be taken advantage of. Don't bother giving me the same response as the others. I already know that you justify your actions as being clear. Nothing could be further from the truth.

WARNING: SCAM ALERT!!! I, along with

WARNING: SCAM ALERT!!! I, along with countless others, fell victim to a dubious $1 charge for accessing a truck report, only to discover a sneaky $24 monthly subscription fee. Navigating the website to cancel is a confusing ordeal. Despite demanding a refund, I'm skeptical it'll materialize. This platform is a shady operation and deserves to be shut down. Proceed with extreme caution!

Good customer service

I signed up for Bumper, LLC last December when I was looking for a new car. The information that I received was useful. I thought that's all there was to it but I got a bill in April. I sent an email requesting refund of the April payment and that my account be canceled. I expected a hard time but was surprised how quickly and easily the account was canceled. Based on that I think this company deserves a good review.

Scam!!!

This company is a devious shady scam operation I changed my debit and credit card once before and some how they still get my info don't use them for anything! What's crazy is that I went as far as canceling my previous debit card and somehow they were able to get my next one I don't 7nderstand how that's even possible maybe because I added the card to Google pay again or something. Then I see other people have had the same problem.

Untrustworthy and a monthly rip off

I pulled one report from bumper.com and I have been billed for 11 months without my permission. I have switched credit cards close my credit cards and they still somehow find a way to steal $18.99 for me on a monthly basis.

I nearly got caught up in it! Grateful

I nearly got caught up in it! Grateful I stumbled upon this. Trustpilot, thanks a bunch! FTC report in the works tomorrow. Others, follow suit.

Bad experience – they took the vehicle VIN and their site seemed

Bad experience – they took the vehicle VIN and their site seemed to be making a report. Then I had to select a membership level and chose just one report. After the $31.99 payment went through PayPal and was marked as paid, I went back to the account I made and found nothing there. I was worried to enter the VIN again, thinking they would take another charge. I called but no one was there, so I decided to cancel. Later I found out it was just a charge for future reports! So now I’ve lost $32 and it seems this is how they make their money?

I tried their service and forgot to

I tried their service and forgot to cancel after my trial. I didn't even remember signing up until I got an Nsf from my bank. I contacted customer service and received a very fast, very courteous response. My account was terminated immediately. Refund was not requested due to my own negligence. These people are not scammers or crooks. They are sincere, courteous individuals who I'll be happy to do business with again.

It wuz a good service to have

It wuz a good service to have available while in the process of buying an used car. Helpd me a lot to find issues with previous accidents, title issues and so. Definitely a good tool to have at my disposal.

I found dis website by misteke an' dint realize

I found dis website by misteke an' dint realize it till I saw it in ma checking akount. Da lady was real helpful in ma request an' understood how it happened. She was great in handling ma request.

I noticed a bit of rust on my Buick

I noticed a bit of rust on my Buick, and Bumper told me my car came from the north east. Their customer support was really good when I had questions about billing.

This website gives very good and

This website gives very good and helpful information about any car you search for. Its tools help you decide if your car is worth the money and/or risk.

I found bumper.com to be very useful

I found bumper.com to be very useful for getting the information I needed to buy and sell my cars. I will be using them again.

The help I received from this company was useful

The help I received from this company was useful, no complaints there, but as an older person, I missed noticing the $24.99 automatic fee for a VIN # check on my car so I could sell it. Always watch out for trial offers on products. I reached out to the company and spoke with a friendly agent named Camille. They are going to refund the pending charge for September. Thanks!

I tried out this service and forgot to cancel before

I tried out this service and forgot to cancel before the trial ended. I didn't recall signing up until my bank sent me a notice about a fee. I reached out to customer support and got a quick, polite reply. They closed my account right away. I didn’t ask for a refund due to my own mistake. These folks are honest and respectful. I’d gladly work with them again.

I got on this website by mistake

I got on this website by mistake and didn't realize what I did until I saw it in my checking account. The lady was very helpful in my request and understood how it happened. She was excellent in handling my request.

The company's website made it simple

The company's website made it simple to find details about the car's history, like accidents and title, plus it showed the VIN number and accessories available. It was helpful for deciding on the purchase.

Easy to Use

Good info. Easy to use. I read the other reviews. I didn’t find it a scam. The site is quite up front that after the trial you will get charged. And it was quite easy to cancel.

It was almst spot on wth carfax but yoursshowd

It was almst spot on wth carfax but yoursshowd a milage discrepncy for the vehicle, someon to a milage room back, great save thak you

Misleading Website

Looks like I along with countless others, were victim to Bumper's $1 charge for accessing a vehicle report, only to discover a $24.37 monthly subscription fee charged to my checking account this morning. I immediately contacted Bumper at 332-225-9745 and cancelled my "subscription". Currently I'm outside of their regular business hours, but rest assured, I will be calling them at 9:00 EDT to get a refund. UPDATE: Spoke with customer service and was issued a refund without hesitation. I’ve increased my rating to 3 stars solely based on the helpfulness of the CSR to quickly and painlessly take care of the issue. Still as a warning to others, beware of this issue.

Overall, not a great experience.

Overall, not a great experience. I probably won’t use them again in the future. I might consider looking for other options, but there are definitely some good things about them.

Overall not the greatest service.

Overall not the greatest service. I might skip them next time to be honest. Maybe I’ll try someone else, tho I do belive they have some good stuff going on.

I had a letdown using Bumper.com.

I had a letdown using Bumper.com. They attract people with a simple $1 trial, offering access to car history reports. What they fail to explain clearly is that after the trial ends, they slap you with a $22 per month fee, even for the basic plan. The worst part? Cancelling the subscription is tricky. The process is hidden, with no easy way to manage it on their website. A lot of users end up stuck in this billing loop without realizing it until they see the charges on their bank statement.

They are not really helpful and only care about getting money.

They are not really helpful and only care about getting money. On thier site, you can't find any button to remove your account or take off the card they save as main payment. Don't go for their deal, they show $1 for 7 days but then take $27.99 every month. I made sure to stop the plan after I got my car report, but still they billed me for 2 more months. Lucky I caught it, and I hope no one else gets tricked like me. Just be carefull.

These people are just crooks.

These people are just crooks. They take your payment details and charge you without any receipt, invoice, or warning. Watch out for the so-called one-time report. They'll keep charging you. Their car reports are confusing and hard to understand. The worst decision I made was using them. Do yourself a favor and stay away from this website.

They've been taking $21 from me every month

They've been taking $21 from me every month ever since I tried their service once, almost two years ago. I had no idea, of course. How could I, when they never sent me an email about any bill? Their actions are like those of a parasite. They quietly empty your bank account without you noticing. Completely legal, but far from right

charged me for services I didn't use

Bumper.com charged me for services I didn't use, and they won't refund me fully. Seems like others have faced similar issues. Are they getting credit card details unlawfully? Can't say for sure. Had to cancel my card and get a new one. Avoid this site. Might need legal action for a proper refund from this dodgy company.