Best Of Signs Reviews - 11

Wow! My 8'x8' vinyel banner with grommets

Wow! My 8'x8' vinyel banner with grommets is so beautiful. The banner came out literally exactly how I designed it; it’s amazing. I created a design using cavna and uploaded to Best of Signs in pdf. I was so worried initially because I read reviews that the company was located in India. I'm in California. I selected the ability to see the proof. Each time, my proof was reviewed and responded to in about 2 hours. I requested a proof 2-3 times because I initially made a rectangle design but ordered a square banner (my error). Best of Signs stretched the photo to a square, in hopes of satisfying me and providing me with an alternative, but I opted to reconstruct my design, because the stretch did not look good. I resent it in and they sent me another proof, which i approved. I love that the proof shows a close up so that you can see the colors/design. The colors came out vibrant, just as I sent it. They were very patient with my many requests, and I was able to communicate great with the representatives. You will receive a text message for each proof, and it’s important to check the proof fast for faster process. The text will have a link to their site where you will review the proof and you have an option to accept or decline and provide a reason or new file. Please do not forget to mark the box requesting to receive a proof. It adds an extra hour or two but you know what you’re getting. I only had to call them on the phone once and that was before I even ordered to confirm that they were a real site because the prices and reviews were both great; it almost seemed too good to be true. My only issue is that I paid $15ish for priority and received an expected date of Thursday but did not receive the order until the following Monday. Luckily, I have many days before my event. And honestly, the banner is so beautiful that I cannot be mad at the 4 day delay (includes a weekend). Shipment was vid FedEx. No stars deducted for this beauty. I have already received so many compliments in just less than a day!

I've bought from Best of Signs many

I've bought from Best of Signs many times for my small business and am consistently impressed. Their products are excellent, the design and review process is smooth and they make sure it's just right. The pricing is really good and shipping is always smooth. I'm very pleased with my purchases and will keep using Best of Signs!

This company's been pretty good.

This company's been pretty good. Remember to keep a copy of your order. With super saver shipping, it might take a while and you could lose track. Also, if you ask for "proof," your order won't ship until you okay their proof. You gotta stay on top of reviewing it. If you mess up, your order gets put on hold! MarkMannM2

They've always been excellent to my company and me

They've always been excellent to my company and me. The latest design needed minor tweaking, and trusting their judgment was the right call—it turned out perfect. I'm delighted with their work, and I'll certainly continue using their services in the future. Very happy with the results!

I'm so glad I found this company!

I'm so glad I found this company! The stuff they sell is really good quality. I got a table runner and it came just how I wanted it. Now I'm getting a pull-up banner too. Andy, the guy I talked to, was super patient and helpful. He really knew his stuff and helped me out a lot.

Awesome service!

Awesome service! I made an error with a sign I uploaded but managed to send a replacement. Then today, I needed an extra banner, and the chat team sorted it out for me. Thanks a lot! Superb customer service! I've used them multiple times and will keep doing so!

I've been using this company for about 3

I've been using this company for about 3 years now and they have been good for my business needs. I come back every time I need anything from window clings to wind signage. They always provide satisfactory services and work.

In my experience with Best of Signs

In my experience with Best of Signs over the past couple of years, I've consistently had positive outcomes. Their communication is effective, and the products consistently match my expectations.

The company earned a 4 rather than a 5 because

The company earned a 4 rather than a 5 because their website isn't very helpful for newcomers. I couldn't find an option to select the color of the tablecloth, so I had to mention it in the comments. It would be better if these options were available in a drop-down menu. I called customer service twice, and both times they were good.

Disappointed with the company's subpar

Disappointed with the company's subpar customer service and convoluted order form setup. My ordered item never showed up, and their unwillingness to update FedEx, citing restrictive "shipper" terms, left me unable to provide delivery instructions. Attempting to reach FedEx through an unclear email link (fedex at groupbayport.com) added to the frustration. Discovering they're based in India, not the USA as claimed, further eroded trust. Their refusal to follow FedEx's advice to contact them by phone demonstrates a lack of commitment to customer satisfaction. Exploring alternative options is advisable to save both time and money.

This company is an absolute nightmare.

This company is an absolute nightmare. My banners were sent to the completely wrong address with the wrong street name, and their response was utterly unhelpful. Dealing with them has been a frustrating experience. Save yourself the trouble and avoid this company at all costs.