Clover.com Reviews - 164

We're delighted with Clover's service

We're delighted with Clover's service, experiencing both cost savings and enhanced functionality compared to our previous card supplier. Mr. Parker at Clover facilitated the transition seamlessly, providing thorough explanations with remarkable patience. The ability to securely send links to our customers is a valuable addition, and the savings on each transaction contribute to our overall satisfaction. Clover has not only met but exceeded our expectations, and we appreciate the excellent customer service and financial benefits it has brought to our business. Highly recommended for those seeking a reliable and efficient payment solution with added features.

Kevin was amazing!

Kevin was amazing! We were in a rush to find a solution. I reached out to Kevin at 10 PM on the website, set up a call for the next day at 10 AM, and he came in person for a demo on the same day at 2 PM. We sealed the deal by 3 PM! The product arrived in less than 2 business days, and Kevin came back to make sure everything was set up correctly. Kevin's customer service was incredible!

As a fishing charter captain

As a fishing charter captain, I needed a way for customers to pay with business cards. Clover had fair pricing, the app is user-friendly, and it's handy for me and my clients since I can take payments anywhere with phone service. I'd suggest Clover for small businesses with customers who pay by credit card sometimes.

Terell really understood what I needed for my business.

Terell really understood what I needed for my business. He listened well, understood quickly, and added the necessary e-commerce features seamlessly. His ability to grasp information and explain solutions made the whole process straightforward. He made decisions efficiently, which helped us move forward smoothly.

I talked with Sonya

I talked with Sonya, she was very nice and really helpful during the whole thing. I had issues with the site not sending me the email to set up my account. We called customer service and she made it so easy. I'm glad she took the time to answer my questions and explain everything. Thanks to Sonya.

I decided to try clover after using square

I decided to try clover after using square, and the switch went smoothly. After I reached out, I received a call from them right away. Their rep, Sonya, was friendly and polite. She helped me with all the steps, and my application got approved without delay.

I think Darrick did a good job.

I think Darrick did a good job. He knew a lot about the products and explained them well. He helped me find what I needed and answered my questions. His customer service was great. He's an important part of the company.

Clover POS be simple use and has fair fees.

Clover POS be simple use and has fair fees. Me glad me replaced another brand with Clover few years ago. The Dashboard on the website be great and customer service has been top knotch.

Setting up my Business account

Setting up my Business account with truist was a positive experience thanks to the helpful representative who guided me through the process.

The thing I wanna ask 'bout is the settel lawsuit

The thing I wanna ask 'bout is the settel lawsuit I signed for fishery to deal with. Ain't heard nothin' 'bout it since.

I had a great sales representative

I had a great sales representative, his name is Ruben Bayona. He is always available to assist us. Thank yuo.

Three months ago, I was offered Clover from my banking institootion.

Three months ago, I was offered Clover from my banking institootion. I have been using it since. As a new business owner, it was a very good setup for my business. I will recommend it to those who are beginning their business dream. The transaction fees are low.

This company is very easy to use.

This company is very easy to use. You can update your menu from your computer setting at home. I am very happy.

Clover POS proved disastrous for our small business

Clover POS proved disastrous for our small business. A substantial scam drained thousands, and Clover irresponsibly released funds without notice. Despite presenting clear evidence of the fraud, they sided with the scammer, offering no help in recovering our losses. Adding to the chaos, they imposed a hold on future payments, compounding our troubles. Communication was inconsistent and unhelpful, making the situation worse. Clover's inadequate security measures and lack of support jeopardized our business, creating a financial nightmare. I strongly caution against using Clover POS due to its failure to protect businesses from scams and its inability to provide effective customer assistance during critical incidents.

They are absolutely the WORST!!

They are absolutely the WORST!! Attempting to reach someone for assistance has become an absolute nightmare. Each attempt results in endless transfers and prolonged periods of being on hold. A mind-numbing 1 hour and 6 minutes on the first call, and here I am again, typing this review during another excruciating 46 minutes on hold. The level of customer service is downright HORRIBLE!! Save yourself the trouble and look elsewhere for your needs. Avoid Clover at all costs!! Giving them ZERO STARS would still be too generous.

They took my money for a card reader linked

They took my money for a card reader linked to an account I can't access. When I asked for a refund, I got tons of excuses and a list of 15 wrong phone numbers. One number they gave was for a vacation hotline to close my account! Another time, they sent me to a different card company that has nothing to do with them. If you’re using this service, keep an eye on your account. They will take your money and refuse to return it, giving endless excuses.

I’ve written a bad review before and got one

I’ve written a bad review before and got one of those robot responses asking me to email "clienthelp..." I already tried that before my first review and all I got back were links to a pointless Help page. They don’t seem to understand. If you cut corners on customer support, your ratings won’t ever improve.

WORST NIGHTMARE EVER!!

LIARS!! 10 PEOPLE GOT TEN DIFFERENT PRICES FOR CLOVER GO. WE WERE LIED TO ABOUT MONTHLY FEES. NEVER GOT OUR $$. THEY GOT OUR BANK ACCOUNT WRONG! DO NOT USE!!

Thanks for everything!

When I first saw the Clover machine at a trade show, I knew it was something special. The vendor made it look so simple to use. Back at my store, I told my manager to check it out. She did, and we met with David Steinberg, the rep. David was fantastic—answered every question and guided us through the setup. Switching to Clover has been a game-changer for our small business. With often just one sales clerk, it has sped up customer checkouts significantly. My team loves it! David’s support has been incredible, always available—even on vacation. This level of service is rare. We’re thrilled with both David and the Clover system. Thanks for everything! Mary Etta Yoder, Owner Glamour, Glitter, Glitz

Being a small business owner

Being a small business owner, finding a cost-effective way to handle payments was a big deal for me, and Fiserv turned out to be just what I needed. Their low-cost credit card processing is a real lifesaver. What I really appreciate is the option to offer ACH payments to my customers. It's not just about credit cards anymore, and having that flexibility is a huge win. The deposits show up in my account faster than I expected, which is awesome when you're managing a tight cash flow. It’s not often you find a service that fits your needs without breaking the bank. Overall, Fiserv has been a solid choice for my business.

Using SKU IQ was a

Using SKU IQ was a game-changer for me. I remember first diving in, feeling a bit overwhelmed, but their team was incredibly friendly and patient. They actually took the time to guide me step-by-step instead of just sending me a link and leaving me to figure it out alone. It felt like having a personal coach beside me. Partnered with Clover, it's like my workload just got cut in half. Managing tasks became a breeze and it saved me so much time. In today’s fast-paced business environment, that’s huge. If you're looking for something to make your life easier, I'd definitely say give them both a try.

Running a tiny business from

Running a tiny business from home isn’t easy, but Clover has been a game-changer for me. My product is seasonal, and I only sell it five to six months a year, so finding a payment solution that fits was crucial. With Clover's online Virtual Terminal, I can accept major credit cards without a hitch, and the fees are lower because of my small-scale operation. Honestly, I wouldn't be able to do business without them. If you're in a similar situation and need a reliable way to handle payments, definitely give Clover a look. It’s been a lifesaver for my little home-based business.

Running a small florist shop

Running a small florist shop in a tiny town comes with its challenges, especially when it comes to fees. We always tried to avoid passing those costs to our customers, but it used to hurt our profits. Now, the fees are much more manageable and don't eat into our earnings as much. Big shoutout to Evan Stanfield from customer support—he was incredible! Evan made everything so smooth and was super helpful. It felt like chatting with a good friend rather than dealing with a company. This change has been such a relief for us, and we're really grateful for the support we received.

I've had Clover POS for

I've had Clover POS for a few years and honestly, it's been great. Everything runs smoothly and consistently. Whenever I run into issues, I get connected to a real person almost immediately, and they're always super helpful. It’s like having a supportive team on standby. The system itself is user-friendly and really reliable. Compared to other systems I’ve tried, Clover just stands out. It’s comforting knowing I can rely on it for my business needs without stress. Overall, it’s been a really positive experience and I can't see myself switching to anything else.

Big shoutout to Jason and the whole Clover crew!

Back in May 2024, I set up an account with Clover and got to chat with this awesome guy, Jason Sheridan. Fast forward to July 2025, I needed to reopen my account and was a bit worried it might be a hassle. But guess what? I still had Jason's number from way back, so I gave it a ring. Had to leave a voicemail, but he got back to me in no time. Within just 10 minutes, I was all set to use my Clover device again. It's amazing how smooth they make the whole process, even for folks like me who don't do tons of sales. Big shoutout to Jason and the whole Clover crew!

I've been using the Clover

I've been using the Clover Dashboard for a while now, and I gotta say, it’s super user-friendly and simple to get around. The Virtual Terminal is a real game changer too. It's so handy and lets me chat with customers while they wait for their email receipts. This little interaction makes the whole process feel more personal, and I believe it really helps in encouraging them to come back. It's like, instead of just being a transaction, it becomes a small, meaningful exchange. Really happy with how it’s working out for us.

I've been using Clover for

I've been using Clover for over a year now and I gotta say, it’s super user friendly and setting it up was a breeze. Tracking daily sales is so easy, it really helps with managing inventory. Tax season is less stressful too, thanks to all the organized data. But, the customer service could use some work. My last call with them was almost a year ago and it wasn’t the best experience. Nowadays, I just go through my local bank for questions since they know us and it's way quicker. Overall, pretty happy with Clover, but wish their support was better.

I've been using the Clover

I've been using the Clover platform for my coffee shop for a while now. Initially, things were smooth, but recently, their rewards program has been a mess. At the start of the year, customers weren't getting their points because of issues. We set up our system to give $5 rewards after 60 points, but suddenly, the software started giving 10 points per dollar spent. So, a customer spending $14 got 140 points instead of 14, causing them to earn rewards too quickly. In one day, we lost $95 in unearned rewards. Over three weeks, it added up to around $1000. We had to turn off the rewards program as a result. I suspect many other retailers are facing the same problem, but it's tough to notice. We've shown Clover the issue, but I'm not hopeful they'll fix our losses.

I signed up with Clover

I signed up with Clover because their rates were decent, but things went south the moment I had an issue. Calling customer service was a nightmare, always taking at least 20 minutes. When my company moved last year, changing the address with Clover was a real headache. They insisted on a utility bill as proof, even though I had just moved and didn’t have one yet. They wouldn’t accept a landlord letter or an HMRC document. Important papers were still sent to my old address until I could show a utility bill, which took months. Dealing with different reps every time and their so-called "personal concierge" was useless. Canceling my policy was another mess; I was overcharged by £200 and had to dispute it. They even took another month’s fee after my final invoice. Their PCI compliance process has become overly complicated too, unless you pay them £15.99 a month to handle it. I gave them 2 stars because they're fine until you need support. Switched to a new provider with better rates and local support. Sorry Clover, but poor service loses customers.

I've been running my small

I've been running my small business for nearly 30 years, and my experience with Clover has been quite the rollercoaster. While their equipment works well, their customer service is a mess. My current Clover setup, which I got just three years ago, is now considered outdated, and they wanted to charge me $3,874 for new equipment! After some haggling, they dropped the price to $2,174, but it still felt like a rip-off. I decided to look elsewhere and found a deal where I could get the latest equipment for just $900 after a rebate. When I called to cancel my Clover service, they suddenly offered me free equipment but insisted I was still on the hook for a year-long lease and early cancellation fees. This is not how you treat loyal customers. Over the past three years, I’ve paid enough to buy multiple machines. Clover really needs to fix this mess.