Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Decoration & Interior

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Bestcustom.co is 25 out of 29 best companies in Decoration & Interior on RealReviews.io

Customer reviews

Sort

  • Sort by:
  • By relevance
  • By date
  • By rating (low to high)
  • By rating (high to low)

Summary

Bestcustom.co has a 2.8 - star rating from 157 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    25%

    37 reviews

    37 reviews

  • 4 stars

    16%

    26 reviews

    26 reviews

  • 3 stars

    12%

    19 reviews

    19 reviews

  • 2 stars

    7%

    12 reviews

    12 reviews

  • 1 stars

    40%

    63 reviews

    63 reviews

  • Reviews from other countries:

  • K

    Karrie Jarvis

    1 reviews

    United States

    I can't express enough how

    I can't express enough how much I adore these shirts! There was a tiny detail that got hidden by another picture, but they’re already fixing it with a reprint. Super grateful for that. These shirts were meant for our 23rd wedding anniversary and it’s not easy to surprise my husband. Upgraded the shirts, totally worth it!

    0 comments

    Replying to Karrie Jarvis

    The comment must be at least 10 characters.

  • N

    Nikki

    1 reviews

    United States

    I ordered a baseball cap

    I ordered a baseball cap for a friend, with his two black and white dogs embroidered on it. The quality of the cap itself is great, but I ran into an issue. The dogs' faces kind of blend into the color of the hat, making them hard to see unless you look closely. I don't remember getting any proof or preview of the design, which would have helped me catch this problem. If there was a preview, I definitely would have picked a different color for the hat. I wish someone at Bestcustom had reached out to me about it. My friend says he loves it, but let's be real, it's a gift—what else is he gonna say? Good quality, but disappointed the dogs don't stand out.

    0 comments

    Replying to Nikki

    The comment must be at least 10 characters.

  • J

    Joe Kurkiewicz

    1 reviews

    United States

    It was just perfect!

    So, I thought I’d surprise my wife with this beautiful heart-shaped gift. She adored it, really, it was just perfect! But let me tell you about the shipping – what a hassle. It wasn't mentioned anywhere that it ships from China, so I was caught off guard. Ordered on April 24th, thinking it would arrive well before Mother's Day. But nope, it showed up on May 18th, a week too late. As a regular customer, I feel they really need to be clearer about the shipping times. The product’s amazing, just be prepared for a wait. It's a fantastic gift, but make sure you order way in advance if you need it for a special occasion.

    0 comments

    Replying to Joe Kurkiewicz

    The comment must be at least 10 characters.

  • L

    Leah Valdez

    1 reviews

    United States

    I was really excited about

    I was really excited about ordering some beautiful ornaments for my seniors and thought I'd found a local company to support. Turns out, the company was overseas, which meant my delivery took longer than expected. I had to scramble a bit to get the gifts out, driving around town to make sure everyone got theirs in time. Despite the delay, when the ornaments finally arrived, they were absolutely perfect, just like the pictures online. The quality was great, and they looked stunning. I just wish I had realized earlier about the shipping situation. Lesson learned for next time, but at least the gifts were a hit!

    0 comments

    Replying to Leah Valdez

    The comment must be at least 10 characters.

  • G

    Gemma Kim

    1 reviews

    United States

    I ordered a customized

    I recently ordered a customized baseball cap featuring our dog's face, and let me tell you, it's a hit! I originally got it for my daughter, but now I'm seriously considering getting one for myself too. The detail is amazing and the quality is top-notch. I did find the shipping to take longer than I expected, which was a bit frustrating, but when the cap finally arrived, it was definitely worth the wait. It put such a big smile on my daughter's face, and I can't stop thinking about ordering another one. Thank you, Best Custom, for making this awesome product. Can't wait to get my own cap soon!

    0 comments

    Replying to Gemma Kim

    The comment must be at least 10 characters.

  • G

    Genna Gozon marshygen

    1 reviews

    United States

    I was really excited

    I was really excited when my order arrived, and the items looked fantastic! But then I noticed something odd. One of the ornaments was missing a clasp, just a chain with nothing to secure it. It’s kinda frustrating because now I have to figure out how to fix it. Also, my order got split into two shipments. I was really counting on everything arriving together since it’s meant to be a gift. I guess it’s not a big deal, but it’s a bit inconvenient trying to keep track of what’s where. Other than that, the quality of the products is great, just wish the delivery and packaging was as smooth.

    0 comments

    Replying to Genna Gozon marshygen

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • K

    KM

    1 reviews

    United States

    Really happy with the purchase!

    I ordered this shirt with a cute design and was really excited about it. The quality of the shirt was great, and the design was just what I wanted. It also arrived super fast, which was awesome because I needed it in time to gift it to my boyfriend. The only issue I had was that one of the photos in the collage turned out a bit blurry, even though I uploaded high-quality images. Other than that small hiccup, everything else was spot on! The shirt came a few days earlier than expected, so I had plenty of time to wrap it up nicely. Overall, really happy with the purchase!

    0 comments

    Replying to KM

    The comment must be at least 10 characters.

  • H

    Happy customer

    1 reviews

    United States

    I was really looking forward

    I was really looking forward to my order, but when it arrived, it wasn't the flag I asked for. I reached out to Bestcustom's support, hoping for a quick fix. They promised to send the right one ASAP, and they delivered on that promise! When the correct flag showed up, it was just perfect. The timing couldn't have been better, arriving just in time for our graduation celebration. The flag itself is gorgeous, and I'm so relieved everything worked out. Big thanks to the team for handling everything so smoothly and making sure we had exactly what we needed on the big day.

    0 comments

    Replying to Happy customer

    The comment must be at least 10 characters.

  • G

    Garett McCracken

    1 reviews

    Canada

    So, I decided to take

    So, I decided to take a chance and order a blanket with a photo of me and my girlfriend. Honestly, I wasn't sure how it’d turn out. When it arrived, I was pretty amazed by the result. The image was clear and the blanket itself felt really nice. It wasn’t just a novelty item—it was actually something you'd want to use. The quality of the print was impressive, and it captured the moment perfectly. It's become a favorite piece in our living room. I’m glad I went for it, and she loved it too. Totally worth it, and it’s now a cherished keepsake that we both adore.

    0 comments

    Replying to Garett McCracken

    The comment must be at least 10 characters.

  • K

    Kristi Bailey Sukkert

    1 reviews

    United States

    I got these whisky glasses

    I got these whisky glasses as a birthday gift, and they’re just fantastic. They look as good as I hoped, even though one of the photos was a bit off. But hey, no big deal, right? Anyway, the person receiving them is gonna love it for sure. Also, big shoutout to the company for following up with me—good customer service is hard to find these days, and these folks nailed it. Definitely makes me wanna order more stuff from them in the future. Overall, I'm super happy with how things turned out, and I'm sure the gift will be a hit.

    0 comments

    Replying to Kristi Bailey Sukkert

    The comment must be at least 10 characters.

  • A

    Andrea

    1 reviews

    United States

    I ordered a stocking

    I ordered a stocking from this company, and while it's super cute and all, the delivery time was a joke. Paid extra for that priority service and speedy shipping, hoping to get it before Christmas. Well, it showed up four weeks later! That's right, four weeks. It was really frustrating because I really needed it on time. If you're thinking about paying extra for faster delivery, don't waste your money. Total scam. Gave it four stars just because the stocking itself is adorable, but the shipping situation was a mess.

    0 comments

    Replying to Andrea

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • A

    Ashley

    1 reviews

    United States

    This was such a great experience

    Man, this was such a great experience! I had a picture of my friend's old dog, and I wanted to do something special. I found this site, and uploading the photo was a breeze. When the product arrived, I was honestly blown away. The picture looked fantastic, like even better than I expected. Gave it to my friend, and they were so touched, especially since their dog is pretty old now. It’s rare to find something that’s so easy to do but also turns out perfect. Seriously, so happy with how everything turned out!

    0 comments

    Replying to Ashley

    The comment must be at least 10 characters.

  • K

    Kailey

    1 reviews

    United States

    Pretty cool!

    I was pretty happy with my purchase. The item looked exactly like it did online, which was a relief. I made a small mistake, though—I ended up putting my name on the mug instead of just my mother-in-law’s name. Totally my fault, I might've not read the instructions properly. Other than that, the quality was good and the design was spot on. Next time, I’ll be more careful with the customization. Overall, it was a good buy and my mother-in-law loved it, even with the little name mix-up. Worth it!

    0 comments

    Replying to Kailey

    The comment must be at least 10 characters.

  • T

    Tina R.

    1 reviews

    United States

    I got the pet memorial planter

    I recently got the pet memorial planter for my daughter after her dog passed away. It turned out really well and makes a lovely gift. I planted a succulent in it, and it looks pretty cute. Though, it was a tad smaller than I thought it would be. I couldn't find the size details when I ordered it, which was a bit annoying. But the seller was good at keeping me updated, and it arrived on time. Overall, happy with it, just wish it was a bit bigger.

    0 comments

    Replying to Tina R.

    The comment must be at least 10 characters.

  • J

    Jamie Crawford

    1 reviews

    United States

    I ordered a custom sign

    I ordered a custom sign from this site and it turned out exactly like I imagined. It’s really pretty and just as cool as I hoped. My wife is thrilled with it too. At first, I was worried about how long shipping would take, but then I saw it was being imported. Turns out, this business is legit and they deliver what you ask for. Definitely a solid experience overall, and I'm happy with how everything turned out.

    0 comments

    Replying to Jamie Crawford

    The comment must be at least 10 characters.

  • M

    Monica T

    1 reviews

    United States

    I bought some T-shirts

    I bought some T-shirts from here and absolutely love them! The fabric is top-notch, super soft, and really comfy. But there was a hiccup—I got one in the wrong size. Kinda bummed about that, but I’m crossing my fingers it gets sorted out quickly. Aside from that little mess-up, I’m pretty happy with what I got!

    0 comments

    Replying to Monica T

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • D

    Diane Gail Platt

    1 reviews

    United States

    Every time I reached out

    Every time I reached out, I got a reply, which was a relief. Even though the answer was always “it’s in transit,” it still made me anxious waiting. But I did appreciate the fact that someone was always there to respond. Communication is key, and you guys were on top of it.

    0 comments

    Replying to Diane Gail Platt

    The comment must be at least 10 characters.

  • W

    Warren C., Richmond, VA

    1 reviews

    United States

    You know, ordering from bestcustom.com

    You know, ordering from bestcustom.com was kind of a mixed bag. First, the shipping took forever – way longer than other places I've ordered from online. When the item finally showed up, it was way smaller than I thought it would be, but I guess I should've checked the measurements better. What really got me, though, was the communication. It was just not up to par with what I'm used to. Felt like I was kept in the dark most of the time. Also, the price? Pretty steep compared to similar stuff out there. But hey, the item will work for what I need it for, so it's not all bad. Three stars feels about right. And asking for a date of experience? Come on, it took weeks!

    0 comments

    Replying to Warren C., Richmond, VA

    The comment must be at least 10 characters.

  • D

    DALE KINNEY

    1 reviews

    United States

    It' was a bit frustrating

    I recently ordered a glass online, expecting it to be just like the picture—a nice brownish shade with easy-to-read words on the bottom. But when it arrived, it was quite different from what I imagined. The ordering process was straightforward, which was a relief. However, the glass itself didn’t live up to my expectations. The color wasn’t that warm brown I saw in the photo; it was more dull and unappealing. And the text? Well, it was so tiny I could barely make out the words. It's just a bit frustrating when what you see online doesn't match the real deal. I guess I'll be more careful next time when picking things based on pictures.

    0 comments

    Replying to DALE KINNEY

    The comment must be at least 10 characters.

  • M

    Millie Ford

    1 reviews

    United States

    The delay really threw a wrench in my plans

    So, here's what happened: I ordered this product way in advance, like on April 26th, thinking it would show up by May 10th at the latest. It was supposed to be a surprise gift for my boyfriend's birthday on May 14th. But guess what? It didn't arrive until May 19th. Totally missed the birthday, and I was pretty bummed out about it. I mean, the product itself was actually good, but the delay really threw a wrench in my plans. I just wish the delivery had been on time because it would have made his day extra special. Next time, I'll have to plan way more ahead, I guess.

    0 comments

    Replying to Millie Ford

    The comment must be at least 10 characters.

  • J

    James Benbow

    1 reviews

    United States

    I picked out a gift

    I picked out a gift for my wife, and she was thrilled with it, which is what matters most. I liked it too, so it was a win-win there. But there was a hiccup with the delivery. It was meant to arrive in time for Mother’s Day, but it showed up four days late, despite paying for expedited shipping. That was a bit frustrating. Timing’s important, especially for special occasions, you know? But my wife’s happiness kind of smoothed over the whole thing for me. So, in the end, I'm content, though I hope the delivery can be sorted out better next time. Thanks.

    0 comments

    Replying to James Benbow

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • D

    Dawn Winter

    1 reviews

    United States

    I had a bit of

    I had a bit of a rollercoaster with my latest order. I updated the year on the hat to 1945, but the picture still showed 1944. I was worried sick it would arrive wrong, but thankfully it was correct when it came. What really threw me off was the packaging – the baseball cap came in a box barely bigger than a deck of cards! I couldn't believe it, so squished. Also, the smaller words on the hat didn't come out great. They were kind of hard to read, maybe they should have been placed higher or just made bigger. Overall, it was a mixed experience.

    0 comments

    Replying to Dawn Winter

    The comment must be at least 10 characters.

  • A

    Alyssa Breault

    1 reviews

    United States

    I bought some shirts

    I bought some shirts and while the fabric quality is top-notch if you opt for the better kind, the sizing is way off. I got a small for myself, but it feels more like a large. Had to wash it twice in hot water just to shrink it a bit. Same with the men’s XL, it’s super wide and short. Fingers crossed they fit the recipients. Also, I picked a pink shirt with green writing and honestly, it doesn’t look as good as I hoped. On top of that, shipping took forever. Now I don’t have enough time to reorder before Christmas. Overall, a mixed experience.

    0 comments

    Replying to Alyssa Breault

    The comment must be at least 10 characters.

  • C

    Carol

    1 reviews

    United States

    I ordered a cup

    I ordered a cup that looked perfect for my grandma's 80th birthday. When I saw it online, it seemed like the ideal gift. However, the shipping took ages since it came all the way from China. I ended up having to buy another present locally because the cup didn't arrive in time for the party. It would have been great if they had mentioned the long shipping time upfront. Maybe I missed it, but it wasn't clear to me. The cup itself is nice, but the delayed delivery was a big letdown. Buyers should definitely be warned about the shipping duration.

    0 comments

    Replying to Carol

    The comment must be at least 10 characters.

  • P

    Patrick

    1 reviews

    United States

    I ordered a gift thinking

    I ordered a gift thinking it would arrive in a reasonable time frame, but it took 19 days! The item sat in a warehouse for almost a week before it even got shipped. If I’d known it would take this long, I wouldn’t have bought it. They claim it should take 2-4 days to process and 5-7 days for delivery, so I thought 11 days at most. But 19 days? That's just too long, especially when companies like Amazon and Wayfair can deliver in a few days. Unless timing isn't important to you, I can't really recommend this store. Pretty disappointed overall.

    0 comments

    Replying to Patrick

    The comment must be at least 10 characters.

  • C

    ChrisM

    1 reviews

    United States

    I have mixed feelings about

    I have mixed feelings about my experience with this sun catcher. It really does look like my Bella, which is awesome. However, the shipping was a nightmare. Ordered it on December 2nd and got a shipping notice a week later. Then, radio silence for a whole month. When I reached out, they responded fast and said my package was lost and they would send another. Finally got it on February 9th. The product is good, but the wait was ridiculous. If you're not in a hurry, maybe it's worth it. But if you need it soon, I'd think twice before ordering.

    0 comments

    Replying to ChrisM

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • M

    Mary Swift

    1 reviews

    United States

    I was kinda surprised

    When I got the box, I was kinda surprised. The product was just stuffed into this tiny box, like they didn't care much about presentation. The hat inside wasn't as great as I hoped. I thought it would be a bit better quality. Felt a bit cheap, honestly. I got it as a gift for someone, so I was a bit disappointed. I guess it's okay, but definitely not what I was expecting. Anyway, hoping the person I got it for will like it more than I did. Maybe it’s just me being picky, but a little more effort in packaging and quality would've been nice.

    0 comments

    Replying to Mary Swift

    The comment must be at least 10 characters.

  • N

    Nayeli

    1 reviews

    United States

    So I ordered this custom

    So I ordered this custom shirt, and they did a great job using the exact number of pictures I uploaded. But man, there were a few hiccups. First off, it took forever to arrive, like a whole month. Then, one of the pictures didn't capture the small details right—my braces were gone, but my smile looked all weird. Plus, the sides of the shirt had this strange stained look, almost like they were orange instead of black. It was kinda disappointing since I was really looking forward to wearing it. Hopefully, they can fix these issues next time.

    0 comments

    Replying to Nayeli

    The comment must be at least 10 characters.

  • A

    Alicia W

    1 reviews

    United States

    I bought a shirt for

    I bought a shirt for my husband’s 50th birthday, ordered it on 1/13, but it arrived on 2/1, a week too late. I thought the company was based in Austin, TX, but turns out the shirt was shipped from China. If I'd known, I wouldn’t have ordered it. The quality is fine, but not worth the $50 since it didn't make it in time for the party. Customer service was also unresponsive when I tried to ask about shipping times before ordering. Overall, it was a disappointing experience because the timing was so off and the communication was lacking.

    0 comments

    Replying to Alicia W

    The comment must be at least 10 characters.

  • T

    Terry Blair

    1 reviews

    United States

    I ordered what I thought

    I ordered what I thought was a set of couples shirts, one for me and one for my partner. Put in the sizes and everything, but only one shirt showed up. Super frustrating since I needed both for our trip soon. They should make it clear in the ad that you need to order each shirt separately. Really messed up my plans. The shirt that did arrive was nice, good quality and all, but still, I was really disappointed. They gotta fix this to avoid confusing other customers.

    0 comments

    Replying to Terry Blair

    The comment must be at least 10 characters.

Rating on other websites

  • Trustpilot

    3.3

  • Better Business Bureau

    2.0

  • Indeed

    3.1

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Decoration & Interior

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Bestcustom.co is 25 out of 29 best companies in Decoration & Interior on RealReviews.io

About Bestcustom.co

Best Custom is a dedicated and young team committed to providing customers with a positive shopping experience. Their focus on personalization sets them apart from other stores, believing it's a powerful way to express love and personal characteristics. Despite starting their business in 2019, they have become a go-to personalization destination for over 600,000 customers across America, receiving positive feedback. Their product range includes high-quality, unique designs perfect for occasions like birthdays, anniversaries, and holidays. Customer feedback serves as their motivation to continuously create new products and enhance the shopping experience.

Key Details:

  • Location: The company is headquartered in San Diego, California, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2019.
  • Translation language
Visit website