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Category:

Textbooks

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BarnesandNoble.com is 8 out of 10 best companies in Textbooks on RealReviews.io

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Summary

BarnesandNoble.com has a 3.1 - star rating from 8 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    39%

    3 reviews

    3 reviews

  • 4 stars

    12%

    1 reviews

    1 reviews

  • 3 stars

    12%

    1 reviews

    1 reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    37%

    3 reviews

    3 reviews

  • L

    Lesly

    1 reviews

    The B&N in Birkdale Village is big.

    The B&N in Birkdale Village is big. They got many books and some hard to find books are here. If you can't find what you want, someone always helps. The magazines here are plenty along with Starbucks area. The books and other stuff are priced fair. There are discounts sometimes. Parking can be tough sometimes.

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  • L

    Latra

    1 reviews

    Barnes & nobles was a gud place

    Barnes & nobles was a gud place for me to restart in my reading but to wait on delivery is terrible I ordered it on Monday took about a week and a half to get a book never do that again

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  • P

    Penny

    1 reviews

    B&N have been so lazi.

    B&N have been so lazi. Their collection is just wow! I love their hardcovers, I'm like in love with them. Since the pandemic, I go almost every month. Every penny spent is worth it!

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  • M

    Mandee K

    1 reviews

    Love this spot!

    Love this spot! They've got nearly every book you could want! Prices are a bit high, but books are in great shape. Always new releases and mags. Also, learning books for kids. Something for everyone! If you think you can't find a book, try here - you'll probably find it.

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  • A

    Anonymous

    1 reviews

    Physical stores? They’re okay.

    Physical stores? They’re okay. But the BN site is among the worst I’ve dealt with. Every action requires a verification code sent to my email. I’m not "one click away" from buying books. It takes 15-20 minutes for BN to send the verification email (or any emails), and by then, the code has expired, so I can’t use it. Needing a verification code to make a purchase is silly. I wasted about an hour trying to enter codes. I’ve switched to other online options. The BN site needs improvement.

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  • P

    Peter Carlson

    1 reviews

    My experience with Barnes & Noble was lbad

    My experience with Barnes & Noble was lbad. Purchasing an e-book, I anticipated a straightforward process, yet encountered frustrating issues. The online chat was a time-consuming joke, with prolonged waits and no resolution. Telephone service was equally disappointing, plagued by extended hold times, poor connections, and language barriers. The necessity of proprietary software was unclear. While I eventually secured a refund after hours of unproductive attempts, the overall customer service was abysmal. Unfortunately, this ordeal ensures I won't be returning to Barnes & Noble.

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  • D

    Dawn Z

    1 reviews

    Received a Christmas record duplicate

    Received a Christmas record duplicate, attempted exchange with receipt and unopened item, but they refused. Poor customer service; won't shop here again.

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  • A

    Anonymous

    1 reviews

    Approaching the two-week mark

    Approaching the two-week mark, and my books are nowhere in sight. It's as if I could have authored a whole book myself during this wait!

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Rating on other websites

  • Trustpilot

    2.8

  • Yelp

    3.5

  • Sitejabber

    2.4

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Textbooks

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

BarnesandNoble.com is 8 out of 10 best companies in Textbooks on RealReviews.io

About BarnesandNoble.com

Barnes & Noble stands as the world's largest retail bookseller and a prominent retailer of content, digital media, and educational products. Operating over 600 bookstores and BN.com, one of the premier e-commerce sites, the company is a cornerstone in the literary landscape. The Nook Digital business offers NOOK® tablets, e-Readers, and an extensive digital content collection through the NOOK Store®. With a mission to be the best omni-channel specialty retail business in America, Barnes & Noble aims to support customers and booksellers in reaching their aspirations while actively contributing to the communities they serve.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: BarnesandNoble.com was founded by Leonard Riggio.
  • Foundation Date: The company was established in the year 1917.
  • Translation language
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