BiggerBooks Reviews - 22

The company delivered my book in

The company delivered my book in excellent condition, shielded by a sturdy cardboard envelope. The cellophane wrapping and clear instructions ensured the book's integrity. Opting for the unbound copy due to budget constraints, I appreciated the two pre-punched holes for easy binding. This practicality makes them a reliable choice for future class-related book needs.

The books arrived in five days after I placed the order.

The books arrived in five days after I placed the order. I bought 22 used copies of the same book for my class (I teach). A few copies had some marks, but that was to be expected. I'm quite pleased with my purchase and will surely buy from this seller again. I've seen some bad reviews, but my experience was great. I guess it depends on which book(s) you order.

What made my experience good was

What made my experience good was that you delivered the book I ordered. I had previously ordered the book, but the other book company canceled the order. I was delayed in having the book when my class started, so I was happy to get the book in a reasonable time frame.

What made my experience good was that

What made my experience good was that you managed to send the book I ordered. I had tried ordering it before, but the other company canceled the order. It was a bit of a wait before my class began, so I was glad to get the book in a decent amount of time.

The book arrived in under 10 days and matched the description.

The book arrived in under 10 days and matched the description. The price was fair for the quality, and I’m glad I saved some money. I will surely use this site again later.

The whole process was really nice and simple.

The whole process was really nice and simple. The book came fast and was in great shape when it arrived. I’m happy with how smooth everything went.

Placing the order was simple.

Placing the order was simple. The cost was fair, the shipping was quick, and the book arrived in great condition.

I like how the book I bought wasn't

I like how the book I bought wasn't there anymore and your company sent me an email and gave my money back.

I found the proces to be well managed.

I found the proces to be well managed. It was an interesting experience receiving my books this semester.

My book got to me after the date it was suppose to arrive

My book got to me after the date it was suppose to arrive, but besides that, it showed up in good shap.

Company took some time cuz

Company took some time cuz of the holidy but got the book in time and in great shape! Saved me a lot of money by rentin insted of buyin.

I wish there were clearer instructions on how

I wish there were clearer instructions on how to send the book back. Other than that, the process went really well.

I want to confirm that I get a credit

I want to confirm that I get a credit for the taxes on my order. Finding the right way to reach you was not simple at all.

The book I ordered was not available

The book I ordered was not available, and the seller canceled my order without any notice. I found out only when I received a survey about my experience. It was confusing since I couldn't give feedback on something I never received. Just a couple of suggestions: don’t sell items if you’re not sure they are in stock, and if an order is canceled, please inform the customer. That’s all I have to say.

The company should make sure buyers know

The company should make sure buyers know if the book they want is available and when it will be sent. Also, they need to keep in touch with buyers if they can't send the order on time.

Bigger Books' failure to promptly disclose stock unavailability marred my experience

Bigger Books' failure to promptly disclose stock unavailability marred my experience. Placing an order without being informed, I discovered later that the desired book wasn't in stock. Despite numerous inquiries via Gmail and their website, obtaining acknowledgment of the issue was a prolonged and frustrating process. The company's reluctance to provide a clear restocking timeline added to the inconvenience. Ultimately, the cancellation of the order and subsequent refund were the only resolutions, leaving me dissatisfied with the lack of upfront communication and transparency regarding stock status.

I tried ordering a textbook from Bigger Books

I tried ordering a textbook from Bigger Books because their price was the lowest. I chose expedited shipping to get the book on time. But they canceled my order without sending me any email or notice about it. There was no explanation, just a simple cancellation. I only found out after wondering where my book was. I got a confirmation email saying they would send another email when it was shipped. I had to search a lot to discover that it had been canceled. I would never order from them again, even if their prices were the cheapest by far.

My experience with the company was

My experience with the company was disappointing. They canceled my order without notifying me, and I only found out three days later through my account. Upon reordering with urgent one-day shipping, the confirmation email removed the expedited delivery option. Although I wasn't charged, the uncertainty of when my order would be sent left me dissatisfied. Communication and fulfillment fell short of expectations, creating an inconvenient situation with the book's urgency.

I ordered a book on the 6th for a gift

I ordered a book on the 6th for a gift, but it hasn't arrived, and it's not even in the warehouse yet. The delay is causing concern, and I would appreciate information on when I can expect the delivery.

Canceled my book without telling me.

Canceled my book without telling me. The price for the book then increased by $100. When I reordered, it stayed in the processing queue forever, so I had to cansel. Would not recommend. 0/10.

Ordered 12 books, but got an

Ordered 12 books, but got an email after 3 days saying they couldn't find any suppliers. They shouldn't advertise and take orders for books they don't have in stock.

Customers should be informed

Customers should be informed about the book's availability and prompt shipment. BiigerBooks should enhance communication when facing delays in fulfilling orders.