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Category:

Mobile

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

BackMarket is 33 out of 68 best companies in Mobile on RealReviews.io

Customer reviews

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Summary

BackMarket has a 4.3 - star rating from 13 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    71%

    9 reviews

    9 reviews

  • 4 stars

    15%

    2 reviews

    2 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    7%

    1 reviews

    1 reviews

  • 1 stars

    7%

    1 reviews

    1 reviews

  • M

    Mich

    1 reviews

    Bakk Market offered the best prize by far for

    Bakk Market offered the best prize by far for my 2018 iPad Pro. I was a little hesitant about providing my last 4 ssn and banking info, but all went as promised. Shipped iPad 5/1/24, delivered to them 5/6/24, they agreed with my condition evaluation including saying my screen was in ‘like new’ condition. Paid out quoted price on 5/7/24. Funds available in my account 5/10/24. Each step was detailed in my account online. Exellent experience.

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  • D

    Dallas

    1 reviews

    So far my famly has purchased two

    So far my famly has purchased two iPhones and 1 Mac product from Back Market. Each product was represented accuratly - in some cases better than expected - and arrived packged well and without issue. I havent had to utilize customer service yet becouse we havent run across any issues. One iPhone came with an option to install a new battery to guarantee a full charge - very appreciated.

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  • W

    Warren

    1 reviews

    I had a good experience

    I had a good experience with We Buy Mobile through BackMarket. The Pixel 6 was as described, unlocked and fully functional, in good condition with no cracks or dents. It could pass for new with a bit of cleaning. Shipping was fast, arriving two days earlier than expected. My only gripe was the absence of a charger or paperwork, supposedly to reduce waste.

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  • T

    Terry P

    1 reviews

    Pixel 7

    The stuff you offer is really good, and the prices are fair. Also, you make sure to let us know what's happening with our orders and give useful info about deliveries and status. The Pixel 7 I got from you is really good. Just like in your ads, it's hard to believe it's not brand new. It looks fresh and works really well. I'm really pleased with it.

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  • V

    Victoria

    1 reviews

    I've been a Premium Member on eworldtrade

    I've been a Premium Member on eworldtrade for half a year now, and I recently got an order. My KAM, Daniel Fernandez, is very professional and smart. He helps me find good buyers, and recently I closed a big order and a few samples through eworldtrade's buyer services. I highly appreciate eworldtrade's B2B platform and recommend it for any business.

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  • H

    Hole D

    1 reviews

    I've bought 4 phones and just ordered

    I've bought 4 phones and just ordered a Galaxy watch. I'm sure it will be just as good! One time, I dropped a phone at the mall, and they gave me a full refund! I always go for the insurance in addition to the free warranty. Love Back Market! I will probably never buy new again!

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  • C

    Chelsea

    1 reviews

    I placed an order for a MacBook

    I placed an order for a MacBook Pro on this website, and I must say, my experience was fantastic! The laptop arrived in good condition, appearing brand new with no visible scratches or signs of wear. It functions flawlessly, just like a brand new MacBook Pro.

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  • L

    Lisa

    1 reviews

    I tried backmarket two times

    I tried backmarket two times, and a friend got stuff there too. The things listed as "good" are super clean, like no scratches at all. Their customer service is good too! If you're unsure, don't worry... you won't be let down!

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  • A

    Anonymous

    1 reviews

    Buying was simple and the item

    Buying was simple and the item came just as promised. The service for customers was really good too.

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  • A

    Amanda Barefield

    1 reviews

    In my experience with Backmarket

    In my experience with Backmarket, I can confidently say that they are genuinely reliable in their operations. The delivery time, while not excessively lengthy, left me with a desire for more secure packaging, perhaps with protective plastic wrap to ensure the product's safety during transit. However, the phone itself appears nearly flawless, resembling a brand-new device. Only a couple of minor scratches on the screen and slight discoloration on the sides were noticeable. Nevertheless, the phone functions impeccably, and the clean IMEI status provides assurance. Overall, my encounter with Backmarket has been positive, and I appreciate the quality of the refurbished phone I received.

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  • A

    Anonymous

    1 reviews

    The company is ok.

    The company is ok. You can choose a phone based on its condition and price. I got an iPhone XR in fair condition. The screen was good but had a scratch near the speakers.

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  • P

    Phil Quiggin

    1 reviews

    Bought an iPhone 7 in May 2024.

    Bought an iPhone 7 in May 2024. It worked fine for a few months, but after 3 months, the battery only held 60% of its capacity. Backmarket offered to repair it, but how can I trust my personal details will stay safe? I asked them to cover the cost of a new battery (£25 at a local repair shop), but they only agreed if the battery was ‘swollen’. Found out the battery was from 2016, so it was bound to wear out quickly. Not happy.

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  • C

    Cassandra

    1 reviews

    It is a scam!

    It is a scam! ! ! ! ! ! ! I ordered a refurbished computer and received a power cord in an envelope

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Rating on other websites

  • Trustpilot

    4.5

  • Sitejabber

    2.5

  • Reviews.io

    1.4

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Mobile

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

BackMarket is 33 out of 68 best companies in Mobile on RealReviews.io

About BackMarket

Discover a selection of smartphones, including refurbished iPhone 6 and Galaxy S6, restored to impeccable condition with warranties for added peace of mind. The inventory extends beyond smartphones, encompassing a diverse range of gadgets such as computers, PS4s, tablets, and televisions. Enjoy the assurance of quality and reliability as each device undergoes meticulous refurbishment. Benefit from a swift 2-day delivery service, ensuring a prompt and convenient experience. Whether it's a renewed smartphone or other electronic essentials, this platform provides access to top-notch, like-new devices at competitive prices.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: BackMarket.com was founded by Thibaud Hug de Larauze, Quentin Le Brouster, and Vianney Vaute.
  • Foundation Date: The company was established in the year 2014.
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