ArrowLift.com Reviews - 60

The sales rep was well-informed and didn't push for extra purchases.

The sales rep was well-informed and didn't push for extra purchases. The installer worked quickly and explained how to use everything clearly. Good price for the quality.

Great customer service.

Great customer service. Nice addition to our home. The chairlift is discreet yet looks beautiful. It's been a lifesaver for my mother to access the second floor.

Fast to come over and give a quote

Fast to come over and give a quote. Set up installion for the next week. Did a really good job and were very professional. I strongly recommend Arrow Lift.

We had Tyler as our

We had Tyler as our salesman, and he was fantastic. He came earlier than our scheduled appointment because we needed a chair lift urgently for my dad. Tyler made us feel comfortable right away, like we were family. He explained everything about the Stannah chair, including how it works and its features. Even showed us videos which helped a lot. My parents, who are 85 and 88, felt at ease with Tyler, which was crucial since they can get overwhelmed with big changes. Tyler didn't rush or pressure us, even though it was late for him. After buying the chair lift, he followed up multiple times to ensure everything was smooth, and fixed a minor parts issue quickly. His customer service was top-notch. My parents love their chair, it’s been life-changing. Highly recommend asking for Tyler if you're getting a chair lift from Arrow Lift. Alfonso installed the chair and was very neat and clean. He made sure my parents were comfortable using it before he left. Overall, a great experience for us.

I walked into the store

I walked into the store and immediately felt at ease. The salesperson was super patient, taking the time to go over every little detail about the lift and its options. Honestly, it was like chatting with a friend who just happened to know everything about lifts. The installation team arrived right on time and I was impressed by how friendly and courteous they were. They worked diligently, tidying up as they went along, which I really appreciated. Once everything was set up, they didn’t just leave me hanging. They walked me through how everything worked, even sticking around for a test run and sharing some handy tips. It was a smooth experience from start to finish, couldn’t ask for more.

I gotta share about this

I gotta share about this amazing experience we had recently. These folks really knew their stuff. First time they visited us, they quickly checked everything out, and before we knew it, they were back the next day installing everything. It was way quicker than we ever expected! We were so impressed with their efficiency and knowledge. My mom's been using the setup constantly, and it works like a charm for her, with zero problems. It’s been such a relief knowing she’s got something so reliable. Honestly, I didn’t think it’d be this smooth, but they made it happen. If you're thinking about going with them, I’d say go for it, they really delivered.

After thinking about it for

After thinking about it for a while, we finally went ahead and got a stairlift for our basement. Called up Arrow Lift and, honestly, they were super quick. A guy came over the next day, walked us through all the details, and answered every little question we had. Didn't take long before we were scheduled for installation, which happened within the week. The install itself? Smooth as butter. Now, heading down to the basement is a breeze. It's just so nice not having to worry about those stairs anymore. We're thrilled with how everything turned out. Would definitely recommend Arrow Lift to anyone thinking about making life a bit easier.

I'm pretty satisfied with the service

I recently had a lift installed and, honestly, the whole process was pretty smooth. The installer really knew his stuff, walked me through everything, and made sure I understood how to use the lift properly. We hit a small snag with some missing fasteners, but luckily, he mentioned it in time for me to drive him to the local hardware store before it closed. That part went off without a hitch. The only hiccup? I'm struggling a bit with getting the cover to fit snugly over the seat. It's a bit frustrating, but I'm hoping I can figure it out soon. Overall, I'm pretty satisfied with the service, even with the minor cover issue.

Scheduling an appointment for an

Scheduling an appointment for an estimate was a breeze. When the guy showed up, he really knew his stuff. He took his time explaining all about the lift and what needed doing around the house. The installation process went off without a hitch. The worker was super patient with my parents, showing them all the ins and outs of using the lift. He made sure they understood every function and felt at ease before he headed out. My parents felt really supported throughout the whole process, and it was clear that customer satisfaction was a priority for them. Overall, it was a smooth and reassuring experience for everyone involved.

Would totally recommend it to anyone

So, I had this chair installed recently and let me tell you, the whole process was a breeze. The technician showed up earlier than expected, which was a pleasant surprise, and he was super neat and tidy. He took the time to explain how the system works, answering all my questions without any rush. Now, about the chair itself—it's amazingly comfortable, like sitting on a cloud. Plus, it's really easy to use and packed with all these safety features that make me feel secure. It's like they thought of everything! If you’re looking for something comfy and safe, this chair's a solid choice. Would totally recommend it to anyone.

When I first reached out

When I first reached out to the company, I didn’t know what to expect, but from the start, the experience was smooth as butter. Nelson from sales was really friendly and made everything clear. Then came Rodney for the installation, and he did a bang-up job—super professional and easy to talk to. The Stannah stairlift itself is a game-changer, not just practical but also looks great in my home. It's like it was always meant to be there. I’m really pleased with how everything turned out and wouldn’t think twice about recommending this company to anyone who needs a stairlift. They really know their stuff and treat you right.

Satisfied experience

You know, I had this experience where Gary really took the time to walk me through all the different options, and it was pretty great. He was super attentive and made sure everything lined up with what I was looking for. Then Jake stepped in and helped me fine-tune those choices, which was honestly a relief. They were both incredibly flexible, working around my crazy schedule without a hitch. When it came time for the installation, it was done exactly when they said it would be, no delays or anything. Overall, the whole process left me quite satisfied, and I couldn't be happier with how everything turned out.

I had an Arrow Lift

I had an Arrow Lift technician install my new stairlift, and I couldn't be happier. The guy was super polite and really kind, making sure to answer all my questions while setting everything up. He even took the time to explain everything to my brother and daughter, making sure we all understood how to use it. Honestly, he was such a good teacher that it made the whole process feel easy and stress-free. Plus, he cleaned up everything perfectly after he was done. Throughout the whole process, I felt confident that I was dealing with an expert. Arrow Lift really has some fantastic people working for them.

Had a fantastic experience

Had a fantastic experience with my recent purchase. The salesman arrived promptly with a bunch of options and was super informative. No pressure, just lots of helpful details to help me decide. The installer showed up exactly on time too, and he was all set to start. He took the time to explain the whole installation process and had everything he needed. After the job was done, he went through how to use the system, take care of it, and even what to do if any error codes pop up. By the end, I felt totally confident in handling and maintaining my new system. Couldn't have asked for a smoother process!

Everything was perfect

I gotta tell ya, this whole experience was just fantastic from start to finish. It all kicked off when we first reached out, and the person on the other end was super helpful, really listened to what we needed. Then there was Gary, the salesman. What a guy! He really knew his stuff and made sure we understood everything. And Jacob, the technician, was the cherry on top. He was thorough and made sure everything was perfect. Honestly, we're thrilled with how it all turned out and kinda kicking ourselves for not diving in sooner. It was one of those rare times where everything just clicked perfectly.

I walked into the store

I walked into the store not sure what to expect, but Tyler Oldham totally changed my mind. He was super clear about the products and services, and you could tell he knew his stuff. He was also really polite and punctual, which made the whole process smooth. Michael, the guy who installed everything, also showed up right on time and worked hard to get everything perfect. We decided to go with the Sannah chair with automatic swivel, and it’s honestly the best decision we made. This company really impressed me, and I wouldn’t hesitate to recommend them to anyone looking for quality and good service.

Popped into the store the

Popped into the store the other day and checked out their lift. Gotta say, we were super impressed. The staff took us through all the details, and we even got to ride one right there. That pretty much sealed the deal for us, and we booked an installation on the spot. Fast forward to installation day, and the tech showed up right on time, ready to roll. The install went smoother than we could’ve hoped. Now, after about 10 days of using it, we're loving it! It's like having a little helper around the house. Definitely a game-changer for us, and we’re pretty thrilled with how everything turned out.

Definitely happy with everything

I recently had some work done at my place and it was a surprisingly smooth experience. The product installed matched the sales description perfectly, which was a relief. Ryan Werner, the sales guy, was super responsive. Whenever I had questions or needed to adjust the schedule, he was on it. He even made sure I got all the warranty info I needed. The installer, Charles, was great too. He was really careful with his work and took the time to explain things to me. Honestly, both Ryan and Charles made the whole process easier than I expected. Definitely happy with how everything turned out.

Got the chair lift installed

Got the chair lift installed recently, and I’m impressed. The team was super professional and friendly, and they really took the time to show me how everything worked. I mainly needed it to haul groceries and heavy water cases up 15 stairs from my garage to my loft. It’s been working great, although sometimes it’s a bit slow. Occasionally, I just sit on it and ride it down for fun – feels like a mini amusement park ride! Honestly, one of the best things I’ve bought in a long time. Huge thanks to the company, and I’d totally recommend them to anyone thinking about getting a chair lift.

You won't believe the rollercoaster

You won't believe the rollercoaster we had with Arrowlift. From the moment Peggy stepped in, things seemed great. But, when it came time for installation, we hit a few bumps. The batteries were low, and there was this stubborn error message that wouldn't quit. But Demarius, bless him, he didn't give up. He finally got everything sorted around 7:30 p.m., and then, he stayed even longer to make sure we knew exactly how to use the chair. Peggy checked in on us, which was really nice. Despite the hiccups, we're really happy with our chair now and think Arrowlift is worth recommending.

When we decided to get

When we decided to get a stairlift, we didn't know where to start. Zach, our sales consultant from Arrow Lift, came over and walked us through the options. He was super helpful and made everything simple to understand. Then Ezra showed up for the installation and nailed it. He explained everything once he was done, making sure we knew how to use it. We had spoken to other companies before choosing Arrow Lift, but none of them matched the level of customer service we experienced here. We're thrilled we picked them and would definitely recommend them to anyone needing a stairlift.

Ethan was our installer, and

Ethan was our installer, and he did a fantastic job. He knew exactly what he was doing and answered every single one of my questions. I really appreciated his honesty, especially when I asked about removing the railing. He laid out the pros and cons without pushing me one way or the other. I never felt rushed, even though I tend to ask a lot of questions. Ethan was incredibly patient throughout the whole process. It was clear he wanted to make sure I was comfortable and informed. His professionalism and knowledge made a big difference, and I’m really happy with the service.

When we walked into the

When we walked into the showroom, Charlie greeted us and gave a thorough rundown of all our options. He answered every question without making us feel rushed or pressured. We finally chose a reconditioned Stannah 600, and honestly, it was the best decision. Isaiah, the technician who came to install it, was super friendly and really knew his stuff. Now my dad can go up and down the stairs without any trouble, and I feel so much better knowing he’s safe. It’s such a relief not to worry about him falling anymore. Both of us are really happy with how everything turned out.

You wouldn't believe how much

You wouldn't believe how much easier life is with the new stairlift from the garage to the house! My husband used to struggle with those steps, but now he just glides right on up. It’s like having a little magic carpet. The guy who installed it was fantastic – super professional and really patient. He took his time showing me how it all works and didn’t mind answering my million questions. Every morning, my husband can get to his car without any hassle, and it’s just such a relief. Can't wait for the second stairlift to be put in. Life's just gonna get easier from here!

We were in desperate need

We were in desperate need of a new chair lift for our church, and after getting an honest assessment of our old one, Nate came by to go through our options. We bombarded him with questions over time, and he answered every single one thoroughly and quickly. Arrow Lift really worked with us on financing and ordering the new chair lift. The installation process went off without a hitch and was done professionally. We're really pleased with everyone we interacted with and the high-quality lift they recommended. It's made a huge difference and everyone is so happy with it.

I walked into the store

I walked into the store, and Ryan greeted me with a big smile. He made everything so simple, explaining all I needed to know. Then this young guy came over for the installation—I'm blanking on his name, but he was great. Super polite and did a fantastic job setting up my new chairlift. It's been such a game-changer, and I can't help but think I should've done this ages ago. Plus, the price was pretty reasonable, which was a nice surprise. I'm really enjoying the ease and comfort it brings to my daily routine. Thanks to the team for making it all happen so smoothly!

I recently had the pleasure

I recently had the pleasure of working with Arrow Lift and gotta say, it was pretty smooth from start to finish. When I called them, the person on the other end was super nice and helpful. Then, the salesperson who came over was really friendly and knew his stuff, didn't try to push anything on me, which was a relief. The installer showed up right on time, super polite, and took his time explaining how everything works. Now, the Lift is up and running perfectly, exactly what I was looking for. Overall, a great experience and I'm quite happy with the service!

I wasn't too familiar with

I wasn't too familiar with lifts, but I definitely needed one to tackle those 12 flights of stairs, especially since my sciatica started acting up. After some browsing, I landed on Arrow, mainly because they had a lift that caught my eye. The salesperson knew their stuff and patiently handled all my endless questions. I have to say, it's been a total game changer. The lift I picked doesn't just sit there awkwardly; it neatly folds up, keeping everything tidy. Now, getting up and down the stairs is way easier, and my back's definitely thanking me for it!

Definitely recommend them if you need lift chairs

We had our lift chairs installed recently and it was a great experience. The technician showed up on time and was super friendly and knowledgeable. He did an excellent job with the installation. As we use the chairs more, we're finding new features that we really enjoy. The whole process was smoother than we expected. The tech even mentioned that Arrow would follow up later to make sure everything's still running fine. It's nice to know they care about their customers even after the job is done. Definitely recommend them if you need lift chairs.

Definitely recommend them!

So, I recently had some work done at my place. The installers were just awesome. Really friendly guys, answered every single question I had. We did run into a few tiny issues, but nothing major. They came back a couple days later and sorted everything out. They were thorough, took off all the covers, checked all the connections, even replaced a switch. Since then, everything's been working perfectly. It's rare to find service like this, where folks actually care enough to fix the small stuff. Definitely recommend them!