PatioLiving.com Reviews - 44

Diana was really understanding about

Diana was really understanding about my slow internet and worked hard to figure out why my cart price didn’t match hers. There might have been an issue with a sale ending, which left me caught in the middle. I ended up missing the actual sale, even though my cart was updated. Eventually, she got my screenshots, and while I couldn’t get the price listed, I only had to pay 400.00 more. That’s still a huge discount of almost 900.00. She sent me a quote to my email, making it easy to buy from there. She was very patient, professional, tech savy, and kind. It’s pricy stuff, but a good experience overall, and I’ve tried these out. They feel cloudlike. Thank you Diana!

I contacted Patio Living to get a new finial for my Treasure Garden Umbrella

I contacted Patio Living to get a new finial for my Treasure Garden Umbrella, which I bought from Patio Living before. I couldn’t find the part on their website or Treasure Garden’s site. The Patio Living Customer Service quickly got what I needed and told me they’d look into it and reply soon. After three days, I got an email with a link to buy the part. Simple. Finished.

Kit is just amazin'!

Kit is just amazin'! He is so patient, and as many times as I have emailed and posed questions, his answers were immediately forthcomin'. A sales person such as Kit helps to make a company high end and very successful. Kit wants customer satisfaction and you can easily denote this from his responses to the questions.

Impressed with the diverse product

Impressed with the diverse product range, the company offers a commendable selection. Prices align well with the quality received, making it a reasonable choice. Our patio furniture now enjoys effective protection with the covers. Satisfied with the overall experience.

The person on the chat line, Mike I believe

The person on the chat line, Mike I believe, did a very good job processing my order quickly. My computer froze, so when I switched to my phone, I couldn't view my order. He managed to locate it and complete the order without any issues. Impressive!

We got Sika Design outdoor furnitur from

We got Sika Design outdoor furnitur from Patio Living in Nov 2023. It looks so nice, so we bought more for the porch. I like calling and talking to real people instead of a chat bot. Fast good service. Even delivery guys were great. I'll come back!

Chat with Kelly to confirm I could order

Chat with Kelly to confirm I could order and ship for free. Chat was quick and easy also... like that feature for asking questions or validating produce. Check out process was quick and easy. I'm pleased with my experience with this company.

The person on the chat, Mike I believe

The person on the chat, Mike I believe, did a great job managing my order quickly. My computer froze, and when I switched to my phone, I couldn’t see my order. He found it right away and completed it without any problems. Really good work!

PatioLiving's Kelly provided a meticulous

PatioLiving's Kelly provided a meticulous quote for our outdoor Woodard furniture cushions, ensuring accuracy in sizing. The ordering process was simplified, thanks to her efforts. Anticipating the arrival of our order with confidence.

We finally got our hands on more of these.

We finally got our hands on more of these. We bought two of them a few years back and couldn't locate any more since the store stopped selling them. These chairs are really good, very strong, and can stand up to all kinds of weather

I needed a patio set, and the team

I needed a patio set, and the team promptly addressed my concern about the frame and cushion piping colors being unclear on the website. They efficiently provided samples, aiding my decision to proceed with the purchase.

Naar mijn mening lijkt Patio Living DE NORM

Naar mijn mening lijkt Patio Living DE NORM van de branche te zijn. Vergeleken met LOKALE verkopers is Patio Living eerlijk, direct, deskundig, competitief, energiek en zeer reactief. Hun klantenservice is ongeëvenaard.

This was a really easy experience.

This was a really easy experience. With the help of images and samples, Patio Living ensured I received the right replacement cushions for my outdoor chairs. The sales team was quick and supportive.

The company responded quickly

The company responded quickly and helped me find cushions for a product I bought over 10 years ago, even though it's discontinued. Prices were fair and matched what I thought they'd be.

I'm a returning customer and return

I'm a returning customer and return every time one of my patio covers needs replacing. The covers are strong, keep my table and chairs dry during wet winter months in CA.

Th company answeed my questions

Th company answeed my questions promptly when I called. I bought counterstools from them years ago, still in good shape. Just needed one more, and got it on sale. Thanx!

I was able to match Briarwood patio

I was able to match Briarwood patio furniture I'd bought 15 years ago. The old furniture still looks new. I'm happy to be able to add to my patio's comfort and beautty.

We really liked our first outdoor

We really liked our first outdoor furniture, so we decided to get another one. Speaking with a representative who offered a discount made the experience even better.

I was thankful to your salesman for spending

I was thankful to your salesman for spending time with me going over some detailed questions I had and following up with me to complete the purchace. Many thanks.

I had never bought furniture online before

I had never bought furniture online before, and Kelly made it so simple and easy. She was fantastic. Great servive. Very supportive and knowledgeable Salesforce.

While I'm still waiting for my product

While I'm still waiting for my product, the company replied fast to my questions about the table, gave a fair price, and their website was simple to navigate.

Good customer service, but they should improve

Good customer service, but they should improve the photos and color filters to help with choosing products instead of relying on ChatGPT.

Kelly was very helpful.

Kelly was very helpful. She carefully explained all the details and guided me through each option. Her support was much appreciated.

Nice help from staff and they know what they are talking

Nice help from staff and they know what they are talking about, not pushing stuff you don't need or can't pay for. Awsome visit!!

Kelly Banks, Sales Representative made

Kelly Banks, Sales Representative made my experience AMAZIN' by gettin' me an offer after the promotion on my item expired.

The selection of products I needed is good.

The selection of products I needed is good. The order process is smooth. You are on my mind often. I suggest you to others.

I had a coupon that I couldn’t use

I had a coupon that I couldn’t use before this year, and the company still accepted that coupon after three months.

The ordering process was remarkably

The ordering process was remarkably straightforward, with a vast inventory to explore. Good service for sure.

The product precisely matched

The product precisely matched my requirements, and I appreciate the free shipping provided. Thanks !

good

Your website's a breeze to navigate, and I'm digging the products, no doubt. But, oh boy, stumbled into a bit of a hiccup when I accidentally popped open the chat box, and guess what? Couldn't shut it! Had to toss a message in there just to ask someone to do the honors and close it up. Other than that little tech tango, everything else sailed smooth