AlabamaOutdoors.com Reviews - 10

I encountered difficulties ordering

I encountered difficulties ordering online from Alabama Outdoors, but a call to their Birmingham store changed everything. The clerk's assistance was outstanding – she promptly checked the item's availability and connected me with a customer service representative. The overall experience was marked by genuine helpfulness and kindness. My order arrived promptly, and I'm thoroughly impressed with the exceptional customer service provided by Alabama Outdoors. A truly delightful experience!

The item I desired was in stock, and the shipping was impressively quick

The item I desired was in stock, and the shipping was impressively quick. However, I wish the pictures were more accurate or that the item details provided were more specific. Despite this, the return process was straightforward.

I'm pleased with the prompt delivery

I'm pleased with the prompt delivery of my order. Managing separate shipping and billing addresses, the team proactively confirmed the accuracy of my information. Satisfactory service overall, meeting my expectations effectively.

I need to give a big thanks to Brett and the AO

I need to give a big thanks to Brett and the AO team for how they fixed a problem with my online order! My order was delayed, but they sorted it out with really good customer service, and I am 110% happy...awesome company!

Great jacket for the price!

Great jacket for the price! Came in perfect shape and looks really stylish. Can’t wait to wear this for many years. Very pleased with the quality and fit.

I’ve purchased a few items from Alabama Outdoors.

I’ve purchased a few items from Alabama Outdoors. A couple of times I’ve found some rare products and their shipping is quick.

I had my first buy at AO lately and it was awesome!

I had my first buy at AO lately and it was awesome! The service was great and we got our item very fast! Thanks, AO!

Even when shopping online it's a really good

Even when shopping online it's a really good experience. Plus, living in state I get my orders super fast!

This online store is a gem!

This online store is a gem! I was surpside to find my desired size and color of the Patagonia Synchilla, a concern I initially had about using a different site. To my delight, the order was dispatched the very next day, and the shipping was impressively swift. This company exceeded my expectations, proving to be a reliable and efficient choice for my purchase.

They canceled my order without any notice

They canceled my order without any notice, leaving me unaware and disappointed, especially as it was intended to be a birthday gift. The absence of communication regarding the cancellation was frustrating and impacted my experience negatively.