Reviews Summary

Strawberrynet.com has a 2.8 - star rating from 23 reviews, indicating a low level of customer satisfaction!

5 stars
7 reviews
4 stars
1 review
3 stars
4 reviews
2 stars
2 reviews
1 stars
9 reviews
Rating (1.0)

About company

StrawberryNet.com is an e-commerce platform specializing in beauty and skincare products. As a global retailer, it offers a wide range of cosmetics, fragrances, haircare, and skincare items from various renowned brands.

Facts about StrawberryNet:

  • Location: The company is headquartered in Hong Kong.
  • Founders: Strawberry Net was founded by siblings, Peter and Karen Manley.
  • Foundation Date: StrawberryNet was established in the year 1998.

Customer reviews

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(1.0)
Caution! Avoid purchasing from
by Patric

Caution! Avoid purchasing from Strawberrynet if possible. I had a bad experience where I lost a significant amount of money. I ordered a pricey item that went missing because they didn't provide the correct address on the parcel (confirmed by the courier company). They claim no responsibility and insist I handle the issue with the carrier instead of taking any responsibility themselves, despite the carrier saying it's Strawberrynet's responsibility. Besides the financial loss, I wasted a considerable amount of time dealing with this issue. I hope this information helps others considering buying from them.

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(1.0)
This company consistently bombards
by Anonymous

This company consistently bombards me with emails, ignoring my repeated attempts to opt out. Their disregard for my requests to cease communication highlights a blatant disregard for ethical practices and consumer rights.

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(5.0)
The website's user interface is incredibly
by Christine

The website's user interface is incredibly user-friendly, making navigation a breeze. Stawberrynet consistently delivers on providing precisely what I'm looking for. This platform has won me over with its simplicity and effectiveness.

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(3.0)
I explored almostgood.com and discovered
by Nguyen

I explored almostgood.com and discovered a variety of items for purchase. The service was decent, and the products I received were passable; not top-tier quality, but not dreadful either. The website's appearance was sleek and user-friendly, yet my purchases didn't quite meet my expectations. The pre-purchase reviews didn't align with my experience, leading to some disappointment. While I won't return for future purchases, some may find it suitable. In summary, almostgood.com is satisfactory but has room for improvement.

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(5.0)
I managed to replicate my previous
by Aleksandra

I managed to replicate my previous order smoothly, leveraging my purchase history. However, I'm uneasy about the noticeable price hike on the item. This prompted me to buy multiples, though I regret not stocking up earlier. I'm wary of potential future price increases and hope for stability.

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(1.0)
I was promised a 20% discount as
by Megan

I was promised a 20% discount as a new customer, but to my disappointment, the discount vanished at checkout. This inconsistency left me dissatisfied with the overall experience. The company needs to address such discrepancies to ensure a more transparent and reliable customer interaction.

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(1.0)
I experimented with the La
by Donna

I experimented with the La Mer Eye Concentrate, and the experience was a noticeable departure from the authentic product I've been loyal to for years. The scent was off, leaning towards a plastic and overly perfumed aroma, and the consistency felt diluted. Regrettably, I encountered discomfort around my eyes and even developed small blisters on my eyelids after a few days of use. The disparity from the original La Mer product raises concerns about the quality and authenticity of this version.

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(5.0)
Navigating their website is ez
by Taylor

Navigating their website is ez, and communication is prompt in case of issues. My longstanding experience with Strawberrynet has been positive, consistently delivering genuine products.

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(3.0)
I explored the almostgood.com website
by James

I explored the almostgood.com website and discovered a diverse range of items for purchase. The service was satisfactory, and the products I received were decent, falling somewhere between excellent and subpar in quality. The website's appearance was clean and user-friendly, but my actual purchases didn't align with my expectations. The pre-purchase reviews didn't resonate with my experience, leading to a degree of disappointment. While I won't return for future purchases, it might suit others adequately. In essence, almost good, with room for improvement.

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(1.0)
Ordered two perfume bottles, faced
by henman

Ordered two perfume bottles, faced a payment glitch and was initially informed of a stock issue. Getting a refund was a struggle. Another order was declared lost, yet it mysteriously remains in their warehouse three weeks later. Customer service is a chaotic mess with conflicting information and a proposed resending of an out-of-stock item. Company's reliability is questionable—steer clear.

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(1.0)
I've been a long-time user of Dior
by Noeleen Benjes

I've been a long-time user of Dior Hypnotic Poison and have relied on StrawberryNet for my purchases. However, my recent order of 3 bottles turned out to be disappointing. The fragrance in this batch seems off, lacking the usual potency. Despite spraying generously, the scent is barely noticeable, with an overpowering alcohol undertone. The seller asserts the authenticity of their products, but fails to address the peculiar issue. Having used this perfume for years, I'm puzzled by the significant decline in quality, making this purchase far from satisfying.

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(2.0)
Received a tempting Promotion Code
by Jennifer Berry

Received a tempting Promotion Code from this company, but the checkout experience was disappointing. Unfortunately, the code wasn't accepted, forcing me to pay the full price for my items. Frustrating inconsistency between offers and actual checkout. Hoping for smoother transactions in the future.

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(5.0)
Having seamlessly replicated my
by Ron Pol

Having seamlessly replicated my past order, I encountered a hiccup with the inflated price on my desired item. Regrettably, I didn't stock up earlier. Crossing fingers for no future price hikes. The efficiency in revisiting my purchase history was commendable, but pricing fluctuations left a bittersweet taste in my experience.

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(1.0)
What a mess.
by Kathleen Brown

What a mess. Ordered something, turns out it's out of stock, and Strawberrynet hits you with the cancellation. Fine, inventory mishaps happen, but then they pull the ol' "credit card companies take forever" card. Come on! Refunds usually roll in within 24 to 48 hours, not a whopping 21 working days. Smells like Strawberrynet playing keep-away with the cash.

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(3.0)
Had a bit of a tussle
by Amanda Ng

Had a bit of a tussle getting them to accept my Visa card, but thankfully, all's well now. Visa hiccup aside, things seem to be back on track. Cheers to smooth transactions moving forward!

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(5.0)
Their website is a breeze, and
by Rosemary Pearman

Their website is a breeze, and those prices? Unbeatable. The delivery? Lightning-fast. Been rolling with them for ages, and honestly, they're just top-notch. Big shoutout to Strawberrynet – you rock!

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(1.0)
The website initially stated a delivery
by Karmen Simpson

The website initially stated a delivery timeframe of 4 to 6 business days, but after placing the order, I was informed that it would take 14 to 16 business days. The chosen courier, Aramex, has failed to provide any tracking information after a prolonged 5-day wait. Despite prompt responses from customer service, the information received has proven to be unhelpful. Adding to the concerns, there are online reports of the possibility of receiving a relabeled copy instead of the genuine product. This experience has led to regret regarding the decision to order from this source.

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(1.0)
Upon receiving my product
by Briar Russell

Upon receiving my product, Bioelements Absolute Moisture, I noticed that despite being bubble-wrapped, there was lotion around the lid. Upon further inspection, I was disappointed to find that the product was not sealed. The scent did not match what I expected from authentic Bioelements products. Despite investing a considerable amount of money, the overall experience left me feeling deceived.

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(2.0)
I found it quite frustrating
by Debbie Moore

I found it quite frustrating to encounter address errors during the ordering process, especially since my address details hadn't changed. To proceed with the order, I had to reenter the same address multiple times.

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(5.0)
For 5 years I have been
by Armin K

For5 years I have been consistently shopping with Strawberry net. I am always delighted with the quality of the products and amazing prices they provide. Furthermore, I am appreciative of th e well packaged products and the speedy deliveries.

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(3.0)
I have been a loyal customer
by Bart N

I have been a loyal customer of Strawberrynet for a considerable amount of time, having purchased from them over 20 times in the past. However, I was very disappointed to discover that theycould not recognize m e as a returning customer, having failed to locate my usual email address. It is an unfortunate setback to receive such a cold welcome.

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(4.0)
Needs improvement
by J Casey

The product organization at Strawberrynet needs improvement. Items are scattered, causing confusion while browsing. Grouping products by category like eye products and moisturizers would enhance the shopping experience.The curent layout requires constant back-and-forth and checking details. There's room for improvement to provide a smoother shopping process.

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(5.0)
I absolutely adored my eyeglasses!
by Anonymous

I absolutely adored my eyeglasses! The prescription was perfect, and they fit me perfectly too! The clarity of vision was as good as if I had gone to the optometrist and had them made there, but at a much more affordable price. To top it off, they arrived earlier than expected, in line with Meeloog's original estimate, which was a pleasant surprise. Meeloog offers such a wide range of options that it was a bit challenging to pick just one. However, since they exceeded my expectations, I've decided to order four pairs every month until I have every color, style, and shape to match any outfit I wear. If I could make one suggestion, it would be to include a case with each pair of eyeglasses to protect them from potential damage while they are stored in the small bag they come in. Nevertheless, I appreciate that they included a cleaning cloth with each pair. Overall, fantastic job, Meeloog! You have gained a satisfied and loyal customer for life. Thank you!

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FAQ
  1. Is Strawberrynet a legitimate online beauty retailer?

    Yes, Strawberrynet is a legitimate online beauty retailer. It has been operating since 1998 and has built a strong reputation as a trusted source for cosmetics, skincare, haircare, and fragrance products.

  2. Is Strawberrynet a scam?

    No, Strawberrynet is not a scam. It is a reputable company that has been serving customers worldwide for over two decades. They source their products directly from authorized suppliers and guarantee the authenticity of all the items they sell.

  3. Are the products on Strawberrynet genuine?

    Yes, all the products available on Strawberrynet are 100% genuine. The company sources its inventory directly from trusted brands and authorized suppliers. They have strict quality control measures in place to ensure that customers receive authentic products.

  4. What is Strawberrynet's return policy?

    Strawberrynet offers a hassle-free return policy for customers. If you are not satisfied with your purchase, you can return the unused and unopened items within 30 days of delivery for a refund or exchange. It's important to review their specific return policy on their website for any additional requirements or conditions.

  5. How does Strawberrynet protect customer information and payment security?

    Strawberrynet takes customer privacy and payment security seriously. They use industry-standard encryption technology to protect customer information during online transactions. They do not store or share sensitive payment details, and all personal data is handled in accordance with their privacy policy and applicable laws.

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