PhoneBox Reviews

Easy trade-in, fair update

Got an instant quote, printed the label, and posted my iPhone. They emailed a revised offer after spotting a tiny screen mark; it dropped a bit but was fair. Money hit my bank the next day. Communication felt transparent throughout.

Offer email pinged midday

Sitting at lunch, my phone buzzed with their revised quote. Tiny sting, then relief because it matched the photos I’d sent. Payment cleared fast.

Revised offer explained well

They lowered the quote after inspection. Support explained the cosmetic vs functional grading with photos. I accepted and was paid next day. Fair enough.

Happy with my refurb

Phone arrived spotless and unlocked. I felt reassured by the diagnostics report inside the box. Would shop here again for kids’ devices.

Fair trade-in, quick payout

Got an online quote for my iPhone 12, printed the label, and shipped. They adjusted the price slightly for a tiny screen scratch, which was reasonable. Payment hit my bank two days after acceptance. Communication emails were clear throughout.

Straight to what I need

The navigation hits brand-model instantly. I dropped my IMEI in and saw compatible parts. Checkout felt modern and quick with wallet options.

Unexpectedly smooth repair

I dreaded the screen fix. Instead, it was painless, priced right, and fast. I walked out relieved and a little impressed.

Click, pay, delivered

Watching the tracker update to out for delivery made my morning. Case snapped on perfectly and I felt oddly accomplished for fixing it myself.

Quality kit, fair pricing

Case fit perfectly and the cable feels sturdy. I’m satisfied, just wished the courier window was narrower. Would buy again.

Repair question answered fast

Messaged about a cracked screen turnaround. Support responded in 12 minutes with price, timeframe, and data backup reminder. Clear and friendly.

Good value, clear warranty

Felt satisfied opening the package. Items matched the listing and the warranty info was printed inside. Not luxury, just solid kit that works.

Solid but a bit plain

The site works and the info is clear. I wouldn’t mind richer images, but I got what I needed without any drama.

Easy browse for accessories

PhoneBox loaded fast and it was simple to filter by phone model. Checkout was familiar and secure. I picked up a case and cable without needing to dig through forums. Zero learning curve.

Quick chat on compatibility

Asked if the case fit my UK variant. Got a concise answer in minutes. That settled it for me.

Checkout as smooth as glass

Bought a case and charger in three taps. Apple Pay worked, order tracking popped up instantly. Navigation is crisp, big icons, zero head-scratching.

Return policy explained clearly

Asked about unopened returns. Support replied in minutes with timelines and labels info. No script-y fluff, just facts I needed.

TP’s service was really good.

TP’s service was really good. Nicky was super kind on the phone and helped me quick when a small issue came up. She sorted it fast and I recived my payment that same day.

i have hired this company several times over the past years.

i have hired this company several times over the past years. Their service is great and always reliable. I highly recomended them to anyone looking for good quality work.

The phone came in perfect

The phone came in perfect condition and worked well. Product quality is very good. Many thanks, Phonebox!

A++ Company.

I tried lots of online services to sell my gadgets but this was the only one that offered a better price for my device. highly recomended

Got a refurbished phone for my friend.

Got a refurbished phone for my friend. It looks almost brand new. Friend is still happy with it. Very good experience.

Needed a refurbished phone fast so I ordered it on

Needed a refurbished phone fast so I ordered it on Thursday and got it today. Runs good, no problemms

Got a used phone last month.

Got a used phone last month. It cost less than any place I checked and arrived in almost perfect shape. Very happy!

-1000000000 rating

Can’t give -10 Sold my iPhone 15 in mint condition on their website, they offered £461 for it and then emailed me upon receipt of my phone and stated it's “doesnt connect to there systems" but the phone was bought from sky a very reputable company then had cheek to charge for this crap back and I’m being told at 3:30 I’ve missed the post and am waiting for my phone to be returned.My advise DO NOT USE THIS COMPANY if you don’t want to be scammed!

I was unsure geting a refub phone but Phonebox

I was unsure geting a refub phone but Phonebox did real good job. Phone looks clean, works fine, and came fast. Happy with my purchese!

I sent my Iphone 14 pro max on Friday.

I sent my Iphone 14 pro max on Friday. They got it on Saturday and I recieved the payment the same evening. Great!