Reviews Summary

OwnerRez.com has a 1.0 - star rating from 1 review, indicating a low level of customer satisfaction!

5 stars
0 Reviews
4 stars
0 Reviews
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
1 review
Rating (1.0)

About company

OwnerRez, established as a powerful vacation rental management platform, is designed to simplify property management for homeowners and property managers. The software offers robust features including channel management, automated messaging, and direct booking capabilities, enhancing operational efficiency. It integrates seamlessly with major rental platforms like Airbnb and Vrbo, ensuring synchronized listings and avoiding double bookings. OwnerRez is praised for its exceptional customer service and user-friendly interface, making it a preferred choice among vacation rental professionals. The company maintains a strong commitment to a people-first culture, offering flexible work arrangements and prioritizing employee well-being.

Key Details:

  • Location: The company is headquartered in Seattle, Washington, United States.
  • Founders: OwnerRez.com was founded by Paul Waldschmidt, Chris Hynes.
  • Foundation Date: The company was established in the year 2009.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(1.0)
We've encountered numerous issues that have led to lost reservations, with unsatisfactory resolutions from OR
by Axel Kratel

We've been using OR as our main platform, but unfortunately, we've encountered numerous issues that have led to lost reservations, with unsatisfactory resolutions from OR. The most recent bug resulted in canceled VRBO reservations still appearing on the owner's calendar, blocking future bookings without an option for us to remove them. In our experience, OR feels like half-baked software. The financial impact has been significant, with the annual fees we pay to OR being overshadowed by losses exceeding $10,000 a year due to blocked calendar dates that don't reflect actual reservations. Based on our experience, there's no return on investment with this software. I would advise others to stay away.

Respond as company

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies