Reviews Summary

IndiaCakes.com has a 3.0 - star rating from 6 reviews, indicating a low level of customer satisfaction!

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1 review
Rating (1.0)

About company

Indiacakes.com stands as India's premier online cakes portal, serving over 1000 cities nationwide. Specializing in a variety of occasions such as birthdays, anniversaries, weddings, and themed cakes, they offer a diverse selection. Pioneering innovation, they introduced Artisan Ice Cream Cakes, utilizing ice cream for both icing and layering, a first in India. Committed to excellence, Indiacakes prioritizes user experience, ensuring top-notch quality, competitive pricing, and meticulous decoration. Customers can rely on Indiacakes for a seamless and delightful cake ordering experience, tailored to their preferences and needs.

Key Details:

  • Location: The company is headquartered in Pune, India.
  • Founders: IndiaCakes.com was founded by Manit Nagrani.
  • Foundation Date: The company was established in the year 2004.

Customer reviews

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(2.0)
This website isn't reliable.

This website isn't reliable. They spoil special occasions just to earn money. Their tricks ruin surprises for our loved ones, which is really upsetting. Also, they claim to offer free delivery but later demand delivery fees after we've already ordered. They claim it's too far, but why didn't they realize that earlier? They didn't pay attention to the address. My order number is 22114018. Please refund the amount charged promptly by canceling my order. I made the order today, March 29th, 2024. This is not professional, especially on a special day.

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(1.0)
Order #2407012054

Order #2407012054 Very disappointing. They charged Rs.275 more after placing the order. This should have been mentioned before paying or during booking. Rip-off Company. Avoid this website indiacakes (dot) com. Customer service was terrible, and I never got any useful response. They just hung up on me. Seems like a scam. I emailed to cancel and get a refund, but no reply. They're just trying to deceive people.

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(2.0)
I ordered with order no. 2404114557

I ordered with order no. 2404114557 and paid as shown. But after payment, they emailed saying the delivery address is too far and need extra ₹275 /- for delivery. What rubbish! Why not mention this earlier? This site is fake. Bad behavior fooling trusting customers. I'm a lawyer and will sue. Deliver my order or refund my money. Face consequences otherwise.

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(5.0)
It's great that Indiacakes delivers

It's great that Indiacakes delivers to remote areas where others can't reach. That's unique. Customer service is good, prices are fair, and delivery is on time. The pineapple cake we got was delicious. Thanks, Indiacakes, for making our celebrations better. Hope they keep serving more people. Best wishes to them.

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(3.0)
At first, I was unhappy with how your staff acted

At first, I was unhappy with how your staff acted, but since my friend is satisfied with the delivery, I'm changing my review. Please ensure all fees are listed on the payment page and avoid requesting additional funds, as it harms your reputation. Thanks for the delivery, though it was quite pricey.

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(5.0)
Delivery reached even the most distant

Delivery reached even the most distant areas where other platforms won’t go. Thanks a lot. Your focus on rural areas is smart since 50% of people live there. Thanks again

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