Reviews Summary

Fenixprotect.com has a 4.3 - star rating from 10 reviews, indicating a high level of customer satisfaction!

5 stars
6 reviews
4 stars
2 reviews
3 stars
1 review
2 stars
1 review
1 stars
0 reviews
Rating (1.0)

About company

With over a decade of experience specializing in vehicle service contracts, also known as extended warranties, Fenix Protect has gained substantial expertise in the industry. They understand that navigating the complexities of vehicle service contracts can be daunting, and their mission is to simplify the process. Fenix Protect has meticulously researched and curated a selection of top-tier plans, offering a vehicle protection plan perfectly suited to individual needs. Partnering with Black Diamond Administrative Company, they guide customers through the entire journey, from selecting the right service plan to providing support during claims and repairs. This allows customers to redirect their focus to more critical matters while their vehicle remains protected.

Key Details:

  • Location: The company is headquartered in Addison, Texas, United States.
  • Founders: Fenixprotect.com was founded by Jarrett Bell.
  • Foundation Date: The company was established in the year 2018.

Customer reviews

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(5.0)
I had a fantastic experience with Josh
by CL

I had a fantastic experience with Josh. He took the time to thoroughly explain the coverage and payment terms in a way that was easy for me to understand. As a first-time customer, he also offered me a discount on the activation. This level of service made me feel valued and well-informed.

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(4.0)
The compny dun good job
by Marcia

The compny dun good job explaing the waranty. Evryone we talked to was nice and knowledgable. Got the paperwork fast. Liked the Veterans discownt we got. We are realy happy with our experince so far.

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(4.0)
Customer service was great
by Josue Ivan

Customer service was great. I was informed about everything that would be expected when I need work done on my car. Additionally, I am covered with roadside assistance, which is important for me.

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(3.0)
I ain't got no documents or email copy of my policy
by Anonymous

I ain't got no documents or email copy of my policy yet, and it's been a month. Your company be takin' money outta my account, so there shouldn't be no excuses for not gettin' my documents.

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(5.0)
I want to express my gratitude
by MICHAEL AUSTIN

I want to express my gratitude to Quintell Huff for providing A1 customer service. Thank you for your kindness, for listening, and for going above and beyond. The experience was amazing.

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(5.0)
Good
by BARRY

Daniel was really good. He finished the deal cuz he was helpful not pushy. Very helpful and professional. I hope all sales people were like him. Rare but good experience.

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(2.0)
This company is nothing but a scam.
by Angelic

This company is nothing but a scam. They pretend to be your car dealer and claim that your car warranty has expired, demanding monthly payments.

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(5.0)
The representative did
by GREEN

The representative did a good job explaining all the benefits of the program and addressing my concerns and questions. They were very helpful.

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(5.0)
The staff member was helpful and asked detailed
by Phyllis

The staff member was helpful and asked detailed questions about my car. I felt happy with the support and service I got.

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(5.0)
The people I talked to steered me
by Kevin

The people I talked to steered me the right way for the policy I needed for my car. It was very helpful.

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