Reviews Summary

Epik.com has a 1.6 - star rating from 5 reviews, indicating a low level of customer satisfaction!

5 stars
0 Reviews
4 stars
1 review
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
4 Reviews
Rating (1.0)

About company

Epik.com is a prominent domain registrar and web hosting company that empowers individuals and businesses with comprehensive online solutions. The company's core focus is on providing domain services, web hosting, website development, and security features to support clients in establishing a strong and secure online presence.

Key Details:

  • Location: The headquarters of Epik is located in Sheridan, Wyoming, United States.
  • Founder: The company was founded by Rob Monster.
  • Foundation Date: Epik.com was established in 2009.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(4.0)
Overall, alright, though not the greatest experience.
by Tiago

Overall, alright, though not the greatest experience. Cloudflare's nameservers constantly reset (switching to Epik's default nameservers), but even though the integration with Cloudflare isn't the best, I have no reason not to be happy.

Respond as company
(1.0)
I used to think Epik was alright,
by Ben

I used to think Epik was alright, but their customer service is seriously lacking. I missed renewing my domain because I didn't update my email. When I talked to Emily in the chat, she said she'd give me a $30 credit, but I never got it. Instead of admitting fault, Emily blamed me for not doing things right. When I asked for a $30 refund, she said it couldn't be done, which is just silly. Any good company should be able to do a refund. I'm done with Epik. There are better places to buy domains. Dealing with their bad service isn't worth it. Enough is enough.

Respond as company
(1.0)
took the money; fail deliver; support not answering
by Eric L

I'm disappointed withthe customer support: live chat is not working; phone support is not available during designated hours, and emails don't seem to get answered. It's like a horror movie! I attempted to transfer my domain just-get.com, but received a "failed transfer" message. I assumed the issue was with GoDaddy, but it turns out to be a technical issue on theirend.

Respond as company
(1.0)
Absolutely terrible experience
by Anonymous

Absolutely terrible experience with Epik.com! Their customer service is beyond poor – I ordered a domain, but it never arrived. What's worse is their complete lack of responsibility for their mistakes. I ended up losing both money and precious time due to their negligence. I strongly advise everyone to stay away from this company! In light of this frustrating ordeal, I've made the decision to switch to "Plutonium." They are a breath of fresh air with their profit-oriented approach and impressive investment methods and management structure. Unlike Epik.com, they seem to truly care about their customers and their success. I'm thrilled with my choice and can't recommend "Plutonium" enough!

Respond as company
(1.0)
I had an absolutely horrendous
by Anonymous

I had an absolutely horrendous experience with Epik.com! They stole $6000 from me, and I can't stress enough how much you should avoid this scamming service. It's a risk you shouldn't take. They used their escrow service to pay us on Masterbucks but then completely blocked withdrawals. And now, they've shifted to Epik LLC to avoid returning Masterbucks money to its rightful owners. It's despicable how they operate – pure criminals! Rob Monster should really learn more about his own religion and stop these deceitful practices. I'm utterly disappointed and outraged at their unethical behavior. Save yourself the trouble and steer clear of Epik.com at all costs!

Respond as company
FAQ

  1. What is Epik.com?

    Epik, the independent registrar, was established in 2009 and has gained industry recognition for its outstanding service and support. For numerous customers, Epik serves as a comprehensive solution for their entire online presence, encompassing domain names, hosting, monetization, and web development services.

  2. Where is Epik.com Hosted?

    The company's headquarters are located in Sammamish, Washington.

  3. How Can One Contact Epik.com?

    Epik.com can be reached by phone at +1 (737) 301-5923 or through email at [email protected].

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies