Reviews Summary

Emerald Cruises UK has a 4.0 - star rating from 1 review, indicating a high level of customer satisfaction!

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Rating (1.0)

About company

Emerald Cruises is an award-winning travel operator specializing in deluxe river and luxury yacht cruises. Their custom-built Star-Ships sail iconic rivers such as the Rhine, Danube, and Mekong, offering stylish and innovative features. Guests can explore captivating destinations like Budapest, Ho Chi Minh City, Dubrovnik, and Mykonos, with vessels docking in the heart of each location. Whether by river or ocean, travelers experience the luxury of Emerald’s fleet paired with exceptional service. Emerald Cruises ensures a seamless and memorable journey across both European rivers and coastal cities.

Key Details:

  • Location: The company is headquartered in Manchester, United Kingdom.
  • Founders: Emerald Cruises UK was founded by Glen Moroney.
  • Foundation Date: The company was established in the year 2013.

Customer reviews

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(4.0)
Recently took a cruise on the Danube with Emerald.
by Paul Barnes

Recently took a cruise on the Danube with Emerald. The cruise itself was good, nicely arranged with interesting excursions guided by skilled leaders. But the 'before cruise' part wasn’t great. They only give £500 per person for flights. We flew a budget airline and had a long 3-hour layover in Amsterdam on the return trip. The actual flight cost was about £300, but we couldn't get any refund. We also asked for an extra 3 days at the end, but they charged us £250 a night for the Barcelo hotel in Budapest, while the website listed it for £125. Lastly, we wanted to use Jet2 for direct flights from Budapest, but they said they only use regular airlines, not budget ones. Ironically, our original Lufthansa flight got switched to a budget airline. So, enjoy your cruise but think twice about booking extra hotels with them. Also, try to arrange your own flights.

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