Reviews Summary

Ember.com has a 1.0 - star rating from 3 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Ember offers smart mugs that keep coffee or tea at the perfect temperature from the first sip to the last drop. Designed for convenience, these innovative mugs ensure an optimal drinking experience. Users can enjoy their beverages without worrying about them cooling too quickly. Ember combines functionality with technology for a seamless solution. Customers can purchase these smart mugs with a simple click.

Key Details:

  • Location: The company is headquartered in Westlake Village, United States.
  • Founders: Ember.com was founded by Clay Alexander.
  • Foundation Date: The company was established in the year 2014.

Customer reviews

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(1.0)
They only sent part of my order

They only sent part of my order (shipped just 1 of 3 items). I had to start a chargeback with my credit card, and Ember told my credit card company they sent all 3 items. This is a dishonest company. Avoid them.

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(1.0)
Battery on Ember tumbler barely lasts 2 hours.

Battery on Ember tumbler barely lasts 2 hours. Tried resetting multiple times, but nothing helps. Sent Ember more than 8 emails, but no reply at all. My daughter paid $235 for this gift seven months ago.

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(1.0)
The product worked fine for about two months.

The product worked fine for about two months. I think it’s an easy fix, but getting any support is impossible. I’ve submitted several tickets, yet none of them have been answered.

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