Reviews Summary

Dashlane.com has a 4.3 - star rating from 4 reviews, indicating a high level of customer satisfaction!

5 stars
3 reviews
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Rating (1.0)

About company

The company envisions a significantly simplified internet experience, committed to assisting users in achieving this vision. Users can look forward to an internet that is more straightforward, secure, and devoid of common inconveniences such as forgotten passwords, repetitive form-filling, and digital obstacles that often impede their online activities. The company's mission centers on making the internet more user-friendly and hassle-free, ensuring a smoother and more enjoyable online journey. By tackling issues like password management and data entry hurdles, they aim to create a digital environment that prioritizes ease of use and safety, ultimately enhancing the internet experience for all.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: Dashlane was founded by Bernard Liautaud, Alexis Fogel, Guillaume Maron, Emmanuel Schalit, Jean Guillou.
  • Foundation Date: The company was established in the year 2009.

Customer reviews

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(5.0)
The company's support is really
by Anonymous

The company's support is really good. When I had an issue, it was fast and simple to talk to a real person, not a robot. Everything got sorted out in just a couple of emails.

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(5.0)
Had an inquiry for Dashlane as I
by dawntp

Had an inquiry for Dashlane as I transitioned from monthly to annual subs. Got a quick response, and they promptly resolved my issue. Being a Dashlane user for several years, I'm content with their service. Transitioning from monthly to annual was smooth. Consider giving them a try; they're reliable!

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(5.0)
The customer expresses satisfaction
by David

The customer expresses satisfaction with the service, stating they continued using it after the first year and don't want to miss it. They particularly appreciate the support, describing it as very fast and kind.

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(2.0)
The customer acknowledges the
by marlon

The customer acknowledges the apologetic nature of customer support regarding their renewal concerns but highlights a significant issue. They express dissatisfaction with the discrepancy between the email notification stating a debit on Nov. 2nd and the actual debit occurring on Oct. 31st. This resulted in an overdraft fee of $37.00. Despite the delayed response from support, the customer awards 2 stars for the added extra month to their subscription, but emphasizes the need for improvement.

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