Reviews Summary

Culiau.com has a 4.4 - star rating from 7 reviews, indicating a high level of customer satisfaction!

5 stars
6 Reviews
4 stars
0 Reviews
3 stars
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1 stars
1 review
Rating (1.0)

About company

Embark on a creative journey with Culiau and explore the vast world of DIY tools. With a mission to ignite creativity, Culiau offers a range of inspiring tools that empower individuals to reimagine crafting possibilities. Discover the joy of crafting as Culiau invites you to join their community, where the emphasis is on sparking innovation and providing the essential tools to bring your ideas to life. Whether you're a seasoned crafter or a novice, your journey to creativity begins here, with Culiau as your companion in the pursuit of imaginative and fulfilling DIY projects.

Key Details:

  • Location: The company is headquartered in Casper, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2020.

Customer reviews

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(5.0)
This company is good.
by Cheryl

This company is good. They make quality stuff in the US and China. They really care about customers and making good products. I'm quite impressed and wish more folks knew about Culiau!

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(5.0)
Been using engraver long time
by Ewen

Been using engraver long time, forget when got it, but love glide through glass like paper. Now got extra bits, can't stop. Customer service good. Thank you!

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(5.0)
The company was really quick
by Lynne

The company was really quick to help us when our engraver didn't work. They fixed it fast and kept in touch with us. They gave us a new one, and now it's working fine. The person we gave the gift to is happy, and so are we with how they dealt with it.

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(5.0)
Today, I got the replacement
by Marcella

Today, I got the replacement engraving tool in the Netherlands. I appreciate Clara for keeping her promise to send me a new engraver after the first replacement tool got lost during delivery.

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(5.0)
I am significantly content with the service
by Anonymous

I am significantly content with the service provided by Carla. Upon initially receiving my Engraver, I faced a setback as it failed to power up when I attempted to use it. Despite the initial disappointment, after a period of busy scheduling, I revisited the device to find it still unresponsive even after an overnight charge. Following the provided instructions for assistance, I reached out to Carla. Carla's professionalism and kindness during our interaction were noteworthy. Subsequently, I now have in my possession a "New Replacement," and I find myself sharing this experience with friends and family. I extend my gratitude to Carla for her assistance. P.S. Kindly consider a 5-star rating for her.

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(5.0)
I recently encountered an issue with
by Brian

I recently encountered an issue with a custom engraver I purchased. After it malfunctioned following a soapstone project, I reached out to customer support. Clara promptly responded, requesting a video showcasing the engraver's problems. Upon review, she swiftly confirmed a replacement. Within days, the new engraver arrived. In an era where customer service is often lacking, Clara's professionalism and efficient resolution were noteworthy. I extend my gratitude for her timely assistance.

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(1.0)
I find the company's offerings somewhat
by Stinne

I find the company's offerings somewhat lackluster. While the pen is decent, it falls short of the advertised power, losing steam after 40 minutes and taking ages to recharge. Customer service was a letdown – unresponsive on their website, slow on Facebook, and when finally contacted via email, the representative provided inaccurate information. The lack of a hex key and carbide burr in the package added to the frustration. The dismissive attitude towards valid concerns indicates a disconnect between customer support and the product team, leaving a dissatisfying overall experience.

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