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CEX.IO Reviews: 20

4.4

88

of reviewers recommend

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Category:

Centralized Crypto Exchanges (CEXes)

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CEX.IO is 36 out of 51 best companies in Centralized Crypto Exchanges (CEXes) on RealReviews.io

Top in Centralized Crypto Exchanges (CEXes)

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Summary

CEX.IO has a 4.4 - star rating from 20 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    55%

    11 reviews

    11 reviews

  • 4 stars

    35%

    7 reviews

    7 reviews

  • 3 stars

    5%

    1 reviews

    1 reviews

  • 2 stars

    5%

    1 reviews

    1 reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • M

    Matt G

    1 reviews

    United Kingdom

    Cex.io won't let me transfer my money back to my bank card.

    Cex.io won't let me transfer my money back to my bank card. They're asking for a selfie with a card that expired almost 5 years ago, which is just unreasonable. The only other option they gave me was a bank statement from that card (but in my experience, bank statements don't list cards), showing transactions with cex.io. This is also impossible since I haven't used it in 5 years, don't have statements from that long ago, and the card isn't listed. They already have my current passport and another verified card, which they accept payments from, but still won’t return my money. It feels like they’re hiding behind fake security policies to avoid giving me my money back. Edit: they finally sorted it out, but it took two weeks. It shouldn't have been an issue at all, and their support was just totally useless.

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  • A

    Anonymous

    1 reviews

    Israel

    A few years back, things seemed fine, but now

    A few years back, things seemed fine, but now I can't withdraw some funds I left there, and it looks like I'll never see them again. If you search cex.io, you'll find many scam warnings and posts about them. On Reddit, there are fake accounts created by cex.io to defend their reputation (for example, "qazimrama" who defends cex.io in all his posts). Also, their comments on YouTube seem like they are just trying to look good but don't feel real at all.

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  • A

    Areeba Firdous

    1 reviews

    United States

    It's really simple to manage and a great

    It's really simple to manage and a great chance for stay-at-home moms to make money. I signed up for this platform yesterday, but I can already say that it works well. Lastly, patience is key to making it work.

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  • C

    Chase

    1 reviews

    United States

    I recently changed my bad review of this

    I recently changed my bad review of this exchange because I now realize I was being unfair. They didn’t let me into my account, even though I had already completed the KYC, and I got all upset because I didn’t have an ID. But now I see that they were just trying to keep my account safe. I’m sorry for the bad review. They’ve never taken anything from me, they have an interesting Telegram play-to-earn game running right now, and their security is really good with no breaches. So here’s my new review of CEX, and I honestly think they deserve 5 stars. Thanks CEX.

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  • R

    Rich Evans

    1 reviews

    United States

    The latest upgrade is an improvement

    The latest upgrade is an improvement – spreads are smaller, liquidity is good, and fees are clear. The spot trading platform is user-friendly and fast. CEX.IO has recently updated its order-books, and the liquidity has seen noticeable improvement. Most spreads are zero on many pairs, and I can get my orders filled. Support is a blend of AI and human help, like many other companies now. I use the platform almost daily, and withdrawing my funds has never been a problem. Depositing can be tricky, but it's mainly because fiat banks block crypto, which is the same issue with other platforms like Coinbase and Kraken.

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  • Reviews from other countries:

  • S

    Savanna Frost

    1 reviews

    Sileä osto ja fiat off-ramp

    Rekisteröinti 2fa:lla, korttiosto toimi heti. Order book selkeä. Opin asettamaan hintahälytyksen. Nosto pankkiin perillä seuraavana päivänä, siistiä.

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  • A

    Alicja Nowak

    1 reviews

    Selkeä apu 2fa-ongelmaan

    Menetin koodit. Tuki vastasi parissa tunnissa, ohjeisti palautuksen ja varmisti tilin. Homma ratkesi kokonaan.

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  • D

    Daud Ahmed

    1 reviews

    Kurssipiikki ja nopeat sormet

    Huomasin piikin ja laitoin market myynnin heti läpi. Hieman jännitti, mutta täsmäsi. Tuntui hyvältä osua oikeaan hetkeen.

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  • R

    Rust Mager

    1 reviews

    Osto ja myynti toimivat

    CEX.IO:ssa KYC meni kerralla läpi ja korttiostos toimi. Order book oli selkeä, kulut näkyivät. Nosto kesti päivän, mikä on ok. API-dokkarit ok, mutta voisivat olla tiiviimmät.

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  • M

    Monika Zaborowska

    1 reviews

    Pikakauppa ja 2FA kohdillaan

    Tilin avaus ja tunnistautuminen sujuivat. 2FA oli selkeä ottaa käyttöön. Pikakauppa toimii ja kulut näkyvät ennen vahvistusta. Opin whitelistaamaan nostojen osoitteet. Ympäristö tuntui vakaalta.

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  • E

    Eyla Edvartsen

    1 reviews

    Ensimmäinen osto jännitti hieman

    Painaessa osta-nappia käsi vähän tärisi, mutta vahvistus tuli heti. Helpotus ja pieni ylpeys, että hoitui turvallisesti.

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  • p

    peter

    1 reviews

    Wejście na giełdę bez bólu

    Rejestracja i KYC przebiegły sprawnie, opłaty pokazane jasno. Depozyt kartą dotarł szybko, interfejs czytelny. Przydałby się szerszy opis ryzyk przy pierwszym zakupie krypto. Aplikacja mobilna stabilna, 2FA działa bez zarzutu.

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  • M

    Matthias Kleimann

    1 reviews

    Tilauksen piippaus puhelimessa

    Push-ilmoitus kertoi, että ostoni onnistui. Katsoin saldon ja nyökkäsin. Pieni jännitys väistyi, kun kuitti tuli meiliin.

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  • D

    Dimitrios

    1 reviews

    Ordnung in krypto-dingen

    Mit Exporten, Whitelist und 2FA fühlt sich das Erwachsen an. Kein Zocken, eher strukturierte Abläufe. Das liegt mir.

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  • A

    April Sea

    1 reviews

    Turvallinen olo 2FA:lla

    Kaksivaiheinen vahvistus ja whitelist toivat varmuutta. Tunsin olevani hallinnassa, vaikka markkina heilahti.

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  • E

    Ekin A.

    1 reviews

    Vertrauen durch klare sicherheit

    Ich fühlte mich sicher dank Whitelist und Status-Seite. Trades liefen stabil, keine bösen Überraschungen.

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  • N

    Nicas Esto

    1 reviews

    Transparente krypto-plattform

    Onboarding mit KYC gut geführt, Gebühren tabellarisch klar. 2FA und Anti-Phishing-Code leicht einrichtbar. Eine Frage zu Netzwerkgebühren wurde präzise beantwortet. Export der Trades für Steuer top.

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  • E

    Enrico N.

    1 reviews

    Nopea krypto-ostos kortilla

    Tili luotu, KYC läpi, kortti kiinni ja osto tehty minuutissa. Selkeä kuluerittely ennen hyväksyntää. Sain kuitit ja tapahtumat historianäkymään. Tuki vahvisti nostorajat nopeasti. Parhaiten mieleen jäi sujuva mobiilikäyttö.

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  • K

    Konstantin

    1 reviews

    Selkeä vastaus nostorajoihin

    Tuki vastasi muutamassa tunnissa ja kertoi miten nostorajaa korotetaan. Ystävällinen ja ammattimainen selitys. Ongelma ratkesi.

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  • M

    Martos Ferta

    1 reviews

    Gute hilfe bei einzahlung

    Kurze Antwort, klare Schritte für Fiat-Top-up. Problem gelöst, Ton sachlich-freundlich.

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Rating on other websites

About CEX.IO

CEX.IO is a global digital asset platform providing access to decentralized finance for users at all levels of expertise. Established in 2013, it has expanded from a bitcoin trading platform to a comprehensive ecosystem of crypto services. The platform offers over 100 digital assets for buying, selling, swapping, and storing through a secure custodial wallet. Features include an all-in-one mobile app, enhanced Spot Trading platform, and a crypto debit card, with multiple payment options and prompt transactions. Serving over 6 million users worldwide, CEX.IO empowers participants to explore opportunities in the digital economy with a trusted and user-centric approach.

Key Details:

  • Location: The company is headquartered in Naperville, IL, United States.
  • Founders: CEX.IO was founded by Oleksandr Lutskevych.
  • Foundation Date: The company was established in the year 2013.

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