Cex.io won't let me transfer my money back to my bank card.
Cex.io won't let me transfer my money back to my bank card. They're asking for a selfie with a card that expired almost 5 years ago, which is just unreasonable. The only other option they gave me was a bank statement from that card (but in my experience, bank statements don't list cards), showing transactions with cex.io. This is also impossible since I haven't used it in 5 years, don't have statements from that long ago, and the card isn't listed. They already have my current passport and another verified card, which they accept payments from, but still won’t return my money. It feels like they’re hiding behind fake security policies to avoid giving me my money back. Edit: they finally sorted it out, but it took two weeks. It shouldn't have been an issue at all, and their support was just totally useless.
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