Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Cryptocurrency Service

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

CEX.IO is 38 out of 65 best companies in Cryptocurrency Service on RealReviews.io

Top in Cryptocurrency Service

Customer reviews

Sort

  • Sort by:
  • By relevance
  • By date
  • By rating (low to high)
  • By rating (high to low)

Summary

CEX.IO has a 4.0 - star rating from 5 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    60%

    3 reviews

    3 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    20%

    1 reviews

    1 reviews

  • 2 stars

    20%

    1 reviews

    1 reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • R

    Rich Evans

    1 reviews

    United States

    The latest upgrade is an improvement

    The latest upgrade is an improvement – spreads are smaller, liquidity is good, and fees are clear. The spot trading platform is user-friendly and fast. CEX.IO has recently updated its order-books, and the liquidity has seen noticeable improvement. Most spreads are zero on many pairs, and I can get my orders filled. Support is a blend of AI and human help, like many other companies now. I use the platform almost daily, and withdrawing my funds has never been a problem. Depositing can be tricky, but it's mainly because fiat banks block crypto, which is the same issue with other platforms like Coinbase and Kraken.

    0 comments

    Replying to Rich Evans

    The comment must be at least 10 characters.

  • C

    Chase

    1 reviews

    United States

    I recently changed my bad review of this

    I recently changed my bad review of this exchange because I now realize I was being unfair. They didn’t let me into my account, even though I had already completed the KYC, and I got all upset because I didn’t have an ID. But now I see that they were just trying to keep my account safe. I’m sorry for the bad review. They’ve never taken anything from me, they have an interesting Telegram play-to-earn game running right now, and their security is really good with no breaches. So here’s my new review of CEX, and I honestly think they deserve 5 stars. Thanks CEX.

    0 comments

    Replying to Chase

    The comment must be at least 10 characters.

  • A

    Areeba Firdous

    1 reviews

    United States

    It's really simple to manage and a great

    It's really simple to manage and a great chance for stay-at-home moms to make money. I signed up for this platform yesterday, but I can already say that it works well. Lastly, patience is key to making it work.

    0 comments

    Replying to Areeba Firdous

    The comment must be at least 10 characters.

  • M

    Matt G

    1 reviews

    United Kingdom

    Cex.io won't let me transfer my money back to my bank card.

    Cex.io won't let me transfer my money back to my bank card. They're asking for a selfie with a card that expired almost 5 years ago, which is just unreasonable. The only other option they gave me was a bank statement from that card (but in my experience, bank statements don't list cards), showing transactions with cex.io. This is also impossible since I haven't used it in 5 years, don't have statements from that long ago, and the card isn't listed. They already have my current passport and another verified card, which they accept payments from, but still won’t return my money. It feels like they’re hiding behind fake security policies to avoid giving me my money back. Edit: they finally sorted it out, but it took two weeks. It shouldn't have been an issue at all, and their support was just totally useless.

    0 comments

    Replying to Matt G

    The comment must be at least 10 characters.

  • A

    Anonymous

    1 reviews

    Israel

    A few years back, things seemed fine, but now

    A few years back, things seemed fine, but now I can't withdraw some funds I left there, and it looks like I'll never see them again. If you search cex.io, you'll find many scam warnings and posts about them. On Reddit, there are fake accounts created by cex.io to defend their reputation (for example, "qazimrama" who defends cex.io in all his posts). Also, their comments on YouTube seem like they are just trying to look good but don't feel real at all.

    0 comments

    Replying to Anonymous

    The comment must be at least 10 characters.

Rating on other websites

  • Trustpilot

    4.2

  • Sitejabber

    2.3

  • Reviews.io

    4.0

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Cryptocurrency Service

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

CEX.IO is 38 out of 65 best companies in Cryptocurrency Service on RealReviews.io

About CEX.IO

CEX.IO is a global digital asset platform providing access to decentralized finance for users at all levels of expertise. Established in 2013, it has expanded from a bitcoin trading platform to a comprehensive ecosystem of crypto services. The platform offers over 100 digital assets for buying, selling, swapping, and storing through a secure custodial wallet. Features include an all-in-one mobile app, enhanced Spot Trading platform, and a crypto debit card, with multiple payment options and prompt transactions. Serving over 6 million users worldwide, CEX.IO empowers participants to explore opportunities in the digital economy with a trusted and user-centric approach.

Key Details:

  • Location: The company is headquartered in Naperville, IL, United States.
  • Founders: CEX.IO was founded by Oleksandr Lutskevych.
  • Foundation Date: The company was established in the year 2013.

  • Translation language

Top in Cryptocurrency Service

Visit website