The bike arrived in good condition, which is not always
The bike arrived in good condition, which is not always the case with shipped E-Bikes. Assembly was easy enough, though mounting the front wheel took a little extra effort.
The 22hr battery and control box were pre-installed, but there were no instructions included. At first, it didn’t work, but after contacting customer service, they helped me get it set up, and now everything works fine.
There was only one issue: a screw for the front headlight and fender was missing. Luckily, I had a spare screw, so I followed the instructions to install it.
I haven’t tested the bike yet since it’s winter here, but so far everything seems to be in order.
The listed phone numbers just lead to voicemail, so there’s no way to speak to someone directly. However, they always respond to emails the next day.
The bike seems sturdy, and if everything works as it should when the weather warms up, it should be a good value for the 2K price.
If you choose the 82ah version, the second battery will ship separately, and you’ll need to buy an additional charger on their website. The charger for the 60ah battery won’t work with the 82ah version.
The bike comes fully unlocked, so there’s no need to fiddle with the settings.
The included bag and mirrors aren’t much use, but the basket is well-made.
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