CyclingDeal.com.au Reviews - 9

Was searchin' for two Shimano

Was searchin' for two Shimano wheels 'cause LBS said rear hub shot and rim cracked/fatigued. They can't supply Shimano wheels. Found on eBay, and saw store name. Called store directly ( which is good to be able to do these days ) to enquire about stock and delivery. Phone was answered and questions all good. Person on phone said to callback after placing the order if I wanted items quickly. So I did. Ordered weds. Delivered Friday Morning ( normal delivery ). Can't ask for more than that.

I believe there's room for improvement in the assembly instructions

Overall, the experience was positive, but I believe there's room for improvement in the assembly instructions. Providing clearer and more detailed instructions within the packaging, instead of a link to a brief YouTube clip, would enhance the user experience and make the assembly process smoother.

cyclingdeal.com quickly replied to my first question and

cyclingdeal.com quickly replied to my first question and sent my order without delay. The process was smooth, quick, and effective. No problems at all.

The company's service is great.

The company's service is great. No hassle, quick transaction, fast shipping, and a product that's easy to use anywhere. (6 bike rack)

I've purchased from cycle deal a lot and stopped

I've purchased from cycle deal a lot and stopped cycling for roughly 6 months because I moved to another city. When I logged back in, I was surprised to see all my loyalty points were gone.

Caught a glimpse of a tempting offer on Rockshox forks?

Caught a glimpse of a tempting offer on Rockshox forks? Think twice. I stumbled upon some budget forks from this company. When I asked for evidence of their authenticity, I was told they sell OEM gear with serial numbers erased. Check out the SRAM/Rockshox Authentication Notice online. No need to elaborate, I won't be making a purchase from them.

Came across what seemed like an

Came across what seemed like an enticing offer on Rockshox forks, only to discover a concerning reality. Considering budget-friendly forks, I sought assurance on authenticity and was informed they provide OEM equipment sans serial numbers. A quick Google search revealed the SRAM/Rockshox Authentication Notice, casting doubt on their legitimacy. Regrettably, I'll be steering clear of making a purchase from this source.

Ordered a product supposedly in stock

Ordered a product supposedly in stock, only to have it abruptly canceled. Inquired about the availability of the white version, received a curt response, "We don't have white version." Disappointingly, not even a full refund after the cancellation ordeal. Steer clear of this company – not a pleasant experience.

Seems like the company's communication

Seems like the company's communication and stock management need work. Ordered something they claimed was in stock but ended up cancelling it. Asked about a different color option and got a straight "no" in response. Plus, didn't even get a full refund after the cancellation. I'd steer clear of these guys.