TravelCompendium.com Reviews - 15

Excellent service - the driver kept in touch frequently

Excellent service - the driver kept in touch frequently, even with the big line at the port. We had a smooth ride to Stonehenge, where he dropped us off right at the entrance and told us where to find him when we returned from the shuttle. The hotel had several sites in the area, and he was helpful in confirming the drop-off and ensuring it was the right place.

The overall experience was really

The overall experience was really good. Stayed at Westminster Hilton Curio, a very clean and modern hotel. Went to ABBA Voyage show, which was great. I particularly liked the fast track tickets and the prompt coach service to and from the venue, allowing us to enjoy the sights of London.

The company Compendium helped

The company Compendium helped us get from London to Southampton for a cruise on April 8, 2024 because our train got canceled. Booking online was easy and they replied fast to my emails. They came on time and got us to the port early. The driver was nice too.

We went with Dan for four hours on our

We went with Dan for four hours on our drive to London via Stone Henge. Good music selection in the car. Knew the sites well. Gave a nice preview drive through the city on way to hotel. On time. Walked the Stones with us. Very knowledgeable!

The company was really simple to book

The company was really simple to book with, payment was easy, and they were quick to answer questions. Pickup was super easy and the driver was professional, making the trip smooth. I'll use them again.

Timing and help with bags

Timing and help with bags; when we left London, there was a Marathon, and lots of roads were shut. Our first driver was delayed, but they found a replacement in time! Good deal!

Had a great experiance, everything worked out well

Had a great experiance, everything worked out well and the price was fair. Would be better if the Abba voyage bus could pick us up from our Crowne Plaza hotel.

The cab driver was on time, nice, and helpful.

The cab driver was on time, nice, and helpful. He gave facts about London and places we passed. He drove well in traffic.

The hotel was clean and had a nice, fresh breakfast.

The hotel was clean and had a nice, fresh breakfast. The bus came on time and the seats were comfy. Thank you.

Traveled by train to London on Sunday,

Traveled by train to London on Sunday, March 24th, to Westminster Curio hotel for a trip to ABBA voyage on Monday evening. Evan Evans coach was really good with a great driver and host. The ABBA concert was really cool, had great seats, and was a fabulous show. Travel Compendium handled the whole booking process smoothly and the value for money was really good. The hotel was nice and clean in a great location. Breakfast was the only downside, it was a self-service buffet with plenty of choice, but both mornings the food was only lukewarm. Tip: Get a Golden Tours hop-on-hop-off tour bus 48 hr ticket. It saves a lot of money in taxi fares. Thanks to Travel Compendium for a great break.

Driver was very professional and the car was clean and comfortable.

Driver was very professional and the car was clean and comfortable. Great for two travelers with luggage. Had a small issue finding each other at the pickup spot, but the team fixed it fast. We stayed longer at Windsor Castle because it’s hard to manage a two-hour slot with traffic and the Castle’s rules. We paid a small fee for waiting, which I don’t mind, but it would be better if this was explained more clearly on your website for others.

Company was good, driver was friendly

Company was good, driver was friendly and helpful. He was 30 minutes late for our pickup due to London commute traffic but we were informed about his delayed arrival.

My partner and I booked a hotel

My partner and I booked a hotel package along with tickets to the ABBA show scheduled for January 5th to the 7th. To our dismay, we received tickets for the show on January 7th at the 6 pm showing. It left us puzzled as to why anyone would want to spend an entire day in London carrying their bags around while waiting for an evening show that is eight hours after check-out. Complicating matters further, we were set to fly to Portugal the following evening, making attending the show impossible. The frustration was heightened by the poor customer service we encountered. The provided telephone number led us to a lady from Doncaster who expressed having received numerous calls with similar complaints over the past couple of months. This experience has left me thoroughly displeased and questioning the integrity of this company. The situation feels like a case of massive mismanagement or, worse, deliberate misleading. I am currently pursuing a full refund and, if necessary, will involve my credit card company to rectify this situation. The overall encounter with this company has been disheartening, and I would strongly caution others against falling victim to what appears to be a deceitful operation.

Absolutely disappointed with our

Absolutely disappointed with our recent travel experience with this company. It ranks as one of our worst encounters to date. Overnight, they changed our assigned driver without any prior notification. We were left in the dark until we had already been waiting for over an hour and took the initiative to reach out. To make matters worse, the driver dropped us off several blocks away from our intended destination due to a traffic issue. Instead of offering a suitable solution, he casually suggested that we walk the remaining 20 minutes with two suitcases and multiple travel bags in tow. As frequent travelers, we understand that unforeseen circumstances can arise, but never have we encountered a situation where we were asked to abandon a shuttle service before reaching the agreed-upon destination. This experience was completely unacceptable on multiple levels. The company failed to uphold their end of the commitment, and considering the exorbitant cost, the poor service provided is nothing short of infuriating

I strongly advise against choosing

I strongly advise against choosing this company for your travel needs. My experience with them was incredibly disappointing and felt like a complete rip-off. I arranged a private tour of the Cotswolds for a group of four, expecting a delightful day with a knowledgeable guide and comfortable transportation. However, to my dismay, the taxi driver arrived in a VW, and I was charged a whopping $1,500 for what essentially amounted to a taxi ride. The promised experience of exploring the Cotswolds turned into an unexpected lesson about Romania, which was far from what I had envisioned. Despite expressing my dissatisfaction immediately, Travel Compendium chose to hide behind the "read the fine print" excuse instead of acknowledging their mistake and apologizing for the blatant overcharge. This lack of accountability and customer care is truly disheartening and makes me strongly caution others against booking with this company.