Hong Kong Room 901,9/F. New East Ocean Centre, 9 Science Museum Road Kowloon 999077
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Tp-link.com is 28 out of 36 best companies in Hardware on RealReviews.io
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Tp-link.com has a 3.3 - star rating from 6 reviews, indicating a low level of customer satisfaction!
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Lyn Glover
1 reviews
TP-Link online support.
TP-Link online support. Jobert was very patient while helping me set up my modem for NBN. After 90 minutes with the NBN provider who said the problem was the modem, but it was actually wrong data entered into the modem, Jobert guided me through all the fix options and reset the modem with the right info. Thank you a lot and please consider a pay rise for Jobert. Really thankful.
Iain
1 reviews
I rang TP Link thinking there was a problem
I rang TP Link thinking there was a problem with my modem. Sonia, the technician, helped me a lot. She knew a lot and guided me through fixing it. Now, no more modem problem. I'm happy. Thanks, Sonia.
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Den
1 reviews
It's an alright router and mesh system
It's an alright router and mesh system for the cost. You won't get the promised speeds and both our x90s died just 2 weeks after the "limted 2 year warranty" conveniently. But before then there were only a few hiccups that could be fixed by administrator settings, or changing the DNS to Google DNS. All in all if you don't want to splurge for something more reliable and true to their word than this is a fine company.
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KP
1 reviews
I was initially surprised to find that the agent could only communicate in Mandarin
I was initially surprised to find that the agent could only communicate in Mandarin. However, I appreciated Daria's patience as my son wasn't fluent in Mandarin. Despite the language barrier, they successfully resolved the issue.
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Caelan Thompson
1 reviews
My RE305 stopped working
My RE305 stopped working just 2 months before the 3-year guarantee expired. The process to get them to replace the faulty unit is a convoluted farce. Numerous emails with tech support, repeatedly asked to take steps I've already proven don't work, submitting proof of payment multiple times despite it being on the account. To add insult to injury, they attempt to charge £6 for delivery, the cost of the replacement (supposedly refunded later), and expect me to cover the expense of sending the old unit back. A complete waste of time for a worthless guarantee.
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Jiaxin F
1 reviews
The products never work
The products never work, a blatant case of consumer fraud. Customer service is a joke and virtually nonexistent.
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Hong Kong Room 901,9/F. New East Ocean Centre, 9 Science Museum Road Kowloon 999077
Own this company?
Claim & RespondReviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
Hardware
Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.
Tp-link.com is 28 out of 36 best companies in Hardware on RealReviews.io
TP-Link, established in 1996, is a global leader in providing dependable networking devices and accessories that seamlessly integrate into people's daily lives. Their consistent excellence has secured them the top position as the No. 1 provider of Wi-Fi devices for 12 consecutive years, according to IDC. They distribute their products to over 170 countries, connecting billions of people across the globe. TP-Link boasts a legacy of offering stability, performance, and value, and they offer a wide range of products designed to cater to the networking needs of individuals from all walks of life. As the world of connected living evolves, TP-Link is committed to exceeding the demands of tomorrow.
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TP-Link, established in 1996, is a global leader in providing dependable networking devices and accessories that seamlessly integrate into people's daily lives. Their consistent excellence has secured them the top position as the No. 1 provider of Wi-Fi devices for 12 consecutive years, according to IDC. They distribute their products to over 170 countries, connecting billions of people across the globe. TP-Link boasts a legacy of offering stability, performance, and value, and they offer a wide range of products designed to cater to the networking needs of individuals from all walks of life. As the world of connected living evolves, TP-Link is committed to exceeding the demands of tomorrow.
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